售后服务承诺书英文

2024年3月27日发(作者：朝鲜族特色)

精品文档

售后服务承诺书 英文

1. Basic requirements of our after-sale rvice

1) If any quality problems such as design, manufacture, function or

procedure occur within the

guarantee period, SCCW shall take full responsibility and bear all

the economic loss incurred.

2) If any quality problems occurs within the guarantee period, SCCW

shall provide on-site

rvice after receive the buyer’s notice in 24

hrs.

3) If any big quality problems occurs out of the guarantee period,

SCCW will nd maintenance

technician to provide visiting rvice after receive the buyer’s

notice in 24 hrs and charge for a favorable price.

4) SCCW will provide a lifetime favorable price to the buyer with

the materials and spare parts

ud in system operation, equipment maintenance.

The above mentioned are only basic after-sale rvice requirements,

we will make more promis related to quality assurance and operation

guarantee

1 / 10

精品文档

mechanism.

2. After-sale rvice commitment

1) Quality and rvice commitment :

After-sale rvice department:

SCCW will t up a after-sale rvice department and spare parts

center specified for Valin

ArcelorMittal Automotive Steel Co.,Ltd Crane in Main Factory

Building of Cold Rolling Project and provide professional equipment

maintenance engineers.

Payment of maintenance expen:

All the maintenance expen within the guarantee period shall be

borne by SCCW.

After-sale rvice measures within the guarantee period

The after-sale rvice work is an important part of our marketing

and sales work. The quality of rvice provided will not only influence

the company credit, but also cloly relate to the safely running of the

equipments. In order to maintain the good reputation of Hercules, SCCW

will strictly obrve relevant national regulations about Product-

Quality Law and provide high quality products with the principle of

2 / 10

精品文档

hospitable reception, enthusiastic rvice, quick respon and

prompt resolution. We will

conscientiously implement the after-sale rvice work in full-scale,

and make commitment to our clients as follows: