投诉信格式

投诉信,英语作文范文

篇一：英文投诉信格式及范文

英文投诉信格式及范文如下：

Dear______,

①Iam______(自我介绍).②IfeelbadtotroubleyoubutIam

afraidthatIhavetomakeacomplaintabout.

③Thereasonformydissatisfactionis______(总体介绍).④In

thefirstplace,______(抱怨的第一个方面).⑤Inaddition,

______(抱怨的第二个方面).⑥Underthecircumstances,Ifindit

______(感觉)to______(抱怨的方面给你带来的后果).

⑦Iappreciateitverymuchifyoucould______(提出建议和请求),

preferably______(进一步的要求),andIwouldliketohavethis

matterttledby______(设定解决事情最后期限).⑧Thankyou

foryourconsiderationandIwillbelookingforwardtoyourreply.

Yourssincerely,

LiMing

英文投诉信范文

(LettersofComplaint)

【例一】

FlorenceTrunkemeyer

CollegeofBusiness

BallStateUniversity

Muncie,IN47300

November15,1998

GeneralComputerCorporation

EngineeringDepartment

73219

(本文来自：千叶帆文摘:投诉信,英语作文范

文)FortWorth,TX76108

DearSir:

WithreferencetoourorderNo.W98,the120computerts

suppliestotheaboveorderweredeliveredthedaybeforeyesterday,

butweregretthat20tswerebadlydamaged.

Thepackagescontainingthecomputertsappearedtobein

goodconditionandweacceptedandsignedforthemwithout

ckedthecomputertswithcareandcanonly

assumethatdamagemustbeduetocarelesshandlingatsome

stagepriortopacking.

Weshallbegladifyouwillreplaceall20tsassoonaspossible.

Meanwhile,wehaveputthedamagedcomputertsasideinca

youneedthemtosupportaclaimonyoursuppliersfor

compensation.

Yourssincerely,

(Signature)

【例二】

SunnyCompany

34ZhongchengRoad

JinlianBuilding

Shanghai

September12,2001

Salesmanager

EleganceClothingCompany

45WestStreet,Nanjing

JiangsuProvince

:

OnSeptember10,ourorderfor280womenscottonsweaters

wasdulyreceived,butweregrettosaythat40cottonsweatersin

whitecolorwereriouslysoiled.

Wehadthecainvestigatedimmediately,andtheresultshows

thedamagewasduetoimproperpacking,forwhichthesuppliers

aredefinitelyresponsible.

Needlesstosay,wehavesufferedagreatlossfromthis,aswe

ely

yours,

SunnyLee

Manager

篇二：英文投诉信表达及例文练习

ComplaintLetter

写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能

显得理由充分？投诉信结构：投诉信是对产品或服务表示不满的

信件，一般分

1.提出投诉内容；2.说明具体情况；3.提出解决办法。

语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、

简洁。最后提出的解决

方法应切实可行。在表达自己的不满时，语言要把握分寸，不

失风度。

1.投诉内容。一般放在信的开头。常用的表达法有：

Iamwritingtoyouabout...whichIreceived/bought...

Iamgoingtocomplainabout...

Iamsorrytohavetoreturnwiththisletter...whichI

received/bought...

2.具体情况。一般讲述对商品质量或售后服务不满意的地方。常

用的表达法有：Whenwechecked...,wenoticed...

WhenItook...outofthebagandexamined...cloly,Ifound...

WhenIunpacked...andtriedtouit,itdidnotwork.

3.解决办法。常用的表达法有：

Plealetmeknowwhatyouintendtodointhismatter.

Iamreturning…underparatepostandlookforwardto

receivingafullrefundof...

Inviewoftheinconveniencethatthishascaud,Ifeelyou

should...下面介绍下这类书信的常用词汇和句型

词汇：th.投诉..isfaction

with不满于.

ith/bear/tolerate忍受awful糟糕的rvice

糟糕的服务

eivable不可思议的ne’xpectation令某人

大失所望

to/gointo/investigate调查nt/matter事件

句型：

▲1)Iamwritingtoyoutocomplainabout...

2)Iamwritingtoexpressmydissatisfactionwith...3)Thereare

onething,thereis…Foranother,...

▲4)Icanhardlybear/tolerate/putupwithitanymore.

▲5)Ihopethattheauthoritiesconcernedwillconsidermy

suggestionsand

improvethesituationasbestastheycan.

▲6)Isincerelyhopethatitwillreviewitsmanagementsystem,

withtheviewtoproviding,betterrvicetothepublic.

▲7)Wetrustthatyouwillnowconsiderthismatterriously

andmakeanefforttopreventtherecurrenceofthiskind.

▲8)Wewillappreciateyourwillingnesstomakeupfortheloss.

范文：

DearSir，

IamwritingtoyouforthemobilephoneofDephone-S250I

boughton20thApr.2008atTeleMallinWuhan,s

afterthat,itdidn’ookitto

theller,butwastoldthatthe

modelhadbeensoldoutandIhadtowaitatleastthreemonths

sinceitwasa

newmodelinChina,itwasimpossibletofixitwithouttheright

Iwaitthat

long?Therefore,Irequirethatyoundmeanewoneofthesame

modelwithinamonth.

Thankyouforyourconsideration.

Yourssincerely

BuManyi

练习1：

假设你是澳大利亚的Alan,前几天你参加了一家旅行社组织的

河南三日游的活动。下面是这家旅行社的广告，请根据下面广告

中箭头所指内容对其不实之处向消费者协会写一封投诉信。

注意：1．词数：100左右；信的格式和开头已给出，不计入总

词数。

2．可根据内容要点适当增加细节．使文章意思连贯。

3.参考词汇：破旧的shabby(a)纪念品souvenir（n）

DearSirorMadam,

IamwritingtoexpressmycomplaintabouttherviceofMorning

StarTravelAgency.

练习2：

假设你是李华，你在5月2日去一家商店买衣服。当你请一个

王姓服务员帮你找适合你的型号的衣服时，她以忙为借口让你自

己找，你说你找不到才来让她帮忙，她说你找不到就说明没有。

你对这位服务员的服务态度十分不满，并写信向该商店的销售经

理投诉该服务员。

注意：1、词数120左右；2、信的开头和结尾已为你写好，但

不计入总词数；

3、可适当增加细节，以使行文连贯。

IamwritingtoyouforthemobilephoneofDephone-S250I

boughton20thApr.2008atTeleMallinWuhan,s

afterthat,itdidn’ookitto

theller,butwastoldthatthemodelhad

beensoldoutandIhadtowaitatleastthreemonthsforanew

sinceitwasanewmodelinChina,

Iwaitthatlong?Therefore,I

requirethatyoundmeanewoneofthesamemodelwithina

month.

Thankyouforyourconsideration.

Yourssincerely

BuManyi

篇三：高考英语作文投诉信范文

高考英语作文投诉信范文

投诉信：汤姆在一家商店购得劣质商品，遂与营业员交涉。但

该营业员对他态度粗暴，不予

受理，汤姆为此向经理写一封投诉信。

January3,2003

DearManager,

NowIamwritingtotellyouthatIboughtaTVtfromyourshop

nI

broughtithomeandturnediton,Ifounditdidn’tworkproperly.

SoItookitbacktotheshop

rpri,your

assistantdidn’thelpmetosolve

ontrary,heshoutedatmerudelyand

refudtoexamineit.

Iknowthatyourshopenjoysahighreputationofgoodrvice,

soIboughttheTVtinyour

ay,Iamsorrytofindthatsuchrviceshouldhave

happenedinyourshopandyour

assistantdidn’triouslythinkoftheinterestsofcustomers.

Ihopeyouwilllookintothematterandgivemeareasonable

tingtoknow

ouforyourconsiderationandI

amexpectinganearlyreply.

Sincerelyyours,

Tom

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