酒店的英文道歉信

酒店的英文道歉信

酒店的英文道歉信

在平凡的生活中，需要写道歉信的场合非常的多，写道歉信时要注意解释清楚事情原委，认同对方的感受并给予安慰。道歉信的注意事项有许多，你确定会写吗？以下是为大家收集的酒店的英文道歉信，仅供参考，大家一起来看看吧。

酒店的.英文道歉信1

November 03, 1999

Mr. Shen Nan Ping

Flat 20F, Block 1

Robinson Heights

8 Robinson Road

Hong Kong

Dear Mr. Shen

We are sorry to learn of the unpleasant experience you had encountered during your last stay with us on Jun. 13-15, 1999 as incorrect amount was charged onto your Visa Card account, it should be RMB 6787 instead of RMB 3887.42.

We have made a full investigation into matter and regret to say that it was our staffs mistake, therefore, we ask for your kind understanding as human error is bound to creep in on occasion and accept our most sincere apologies to you in this respect.

Mr. Shen, attached is copy of your hotel bill and amended Visa Card voucher with correct amount

Indicated for your reference and perusal. If you have any queries, plea do not hesitate to contact

Us.

Once again, our most sincere apologies and we look forward to opportunity of redeeming ourlves to welcoming you back to China World Hotel in near future.

Your sincerely

Front Office Manager.

酒店的英文道歉信2

亲爱的客人：

您好!首先请允许我对您遇到的预定没有房间的问题给您带来的不便致以真诚的道歉。由于近来客人较多，客房紧张，导致有些客人无法入住，我们深感抱歉。

我们可以介绍您去与我们同等档次的酒店，还有不知您方不方便把您的姓名和联系方式留下，如果有了房间我们会在第一时间通知您并免费接您回来，为了表示我们的歉意，我们决定在您入住时给你一定折扣折并免费提供早餐。

祝您过得愉快!

XXX酒店

20xx年x月x日

酒店的英文道歉信3

Mr. Cheung, Thank you again for giving us your feedback for it is only through such input from our value customers that we are able continuously improve our standards of rvice. We hope you will indulge us on this occasion and allow us to redeem ourlves by welcome you back in the near future.

May the year of the Rabbit bring you joy and prosperity.

Yours Sincerely,

Alfred Zhuang

Front Office Manager