ABC用品有限公司
质量管理吃什么补脾
体系程序文件
编制: 日期:
审核: 日期:
批准: 日期:
发放范围：公司各部门2013年10月01日生效
1 目的Objective
对原材料、协配件、半成品、成品的不合格品及可疑产品严格控制，防止不合格品的非预期使用转序和出厂，确保产品质量受到控制。
The objective of this procedure is to avoid the unexpected u, alternation and ex-factory of unacceptable products through strict quality control over raw materials, accessory parts, mi-finished product and finished products.
2 适用范围Applicable Scope
适用于经检验和试验后判定为不合格的原材料、协配件、半成品、成品和可疑产品的控制和处理。
This is applicable to the control and disposal of the raw materials, accessory parts, mi-finished product and finished products that are confirmed to be unacceptable through inspection and test.
3 职责Responsibility
3.1 质量部负责原材料、协配件、自制件，半成品、成品的检验和判定。负责组织不合
格品和可疑产品的处置。监督不合格品的纠正预防措施的实施。
The Quality Department is responsible to inspect and confirm the raw
materials, accessory parts, lf-made parts, mi-finished products and finished products, to organize to handle unqualified products and
questionable products, and to supervi the implementation of corrective and preventative actions towards unacceptable products.
3.2 采购物流部负责不合格的原材料、协配件的处置方案的执行。
The Purcha & Logistics Department is responsible to implement the disposal programs of unacceptable raw materials and accessory parts.
3.3 制造部负责不合格半成品、成品的处置方案的执行
The Manufacture Engineering Department is responsible to implement the disposal programs of unacceptable mi-finished and finished products. 3.4 技术工程部参与不合格品的评审，提出合理有效的处置方案。
The Engineering & Technical Department shall participate in the appraisal and examination of unacceptable products and propo appropriate disposal programs.
3.5 重不合格品和致命不合格品处置需由副总经理对提出的处理方案进行审批。
The disposal programs for verely unacceptable products and fatally unacceptable products shall be submitted to the deputy General Manager Office for examination and approval.
4 定义Definition
4.1 退货或拒收：采购回的原材料、协配件或车间生产的半成品出现致命不合格或多次重不合格，
向分承包方或车间提出退货或拒收。
Return or Refusal: If the raw materials and accessory parts purchad, or the
mi-finished products in workshop are fatally unacceptable or repeatedly verely unacceptable, they shall be refud or returned to the sub-contractor or the workshop.
4.2 返工：允许生产车间对生产过程中出现的不合格半成品、成品采取重新加工或装配达到规定要求。
Rework: The workshop is allowed to remachine or reasmble the unacceptable mi-finished products or finished products found in production process, thus
to make them meet the requirements.
4.3 返修：一种或多种质量特性，不符合规定要求，允许经过返修，使其满足使用要求。
Repair: The product with one or more quality characteristics unconformable to the specifications is allowed to reach application requirement through repair.
4.4 回用：原材料、协配件、半成品不合格的特性在一定范围内，并限于一定期限或数量的
产品因生产
急需采取的书面让步接收认可。此认可应限定期限或数量。
Compromid adoption: In ca of urgent need in production, the raw materials, accessory parts and mi-finished products with unacceptable characteristics limited within a certain scope can be concessively accepted in written form, but onl催芽方法
y limited to a certain time period or quantity. This acceptance shall specify the time limit or quantity.
4.5 报废：对生产过程中的原材料、协配件、半成品出现的致命或重不合格进行的处理。
Scrap: This is the disposal of the raw materials, accessory parts and mi-finished products
that are found to be fatally or verely unacceptable during production process.
4.6 不合格品的分类Classification of Unacceptable Product
ａ）致命不合格品：指有一个或一个以上的致命缺陷，也可能还有严重缺陷和(或)一般缺陷、轻微缺陷的单位产品。
Fatally U中介服务合同
nacceptable Product: It refers to the unit product that has one o女生长高
r more fatal defects and possibly, some vere defects and/or general defects, or slight defects.
ｂ）重不合格品：有一个或一个以上严重缺陷，也可能还有一般和（或）轻微缺陷，但不包含致命缺陷的单位产品。
Severely Unacceptable Product: It refers to the unit product that has one or more vere defects and possibly some general and/or slight defects, but without fatal defects.
ｃ）轻不合格品：有一个或一个以上一般缺陷或轻微缺陷，但不包含致命和严重缺陷的单位产品。
Slightly Unacceptable Product: It refers to the unit product that has one more general or slight defects, but without fatal or vere defects.
5工作程序Work Procedures
不合格品的评审及处理
Review and handle of Unacceptable Products
来料检验Material Inspection
质量部检验员进行产品检验时，发现不合格品时，应立即通知采购物流部隔离存放，并作好标识。由检验员填写《不合格品通知单》，通知质量工程师。由质量工程师填写《不合格品评审处置表》后传递到技术部等相关部门评审，并通知采购物流部按不合格品的处置意见进行相应的处理。
When the Quality Department’s inspector is conducting product inspection,肥牛卷的做法
any unacceptable products thus found shall be immediately informed to Purcha& Logistics Department to store them parately and label them. The inspector should fill in “unqualified product notice” and notice the quality engineer.
After “unqualified product review and action form” is filled in by quality
engineer, it will be pasd to relevant departments such as engineering dep4月初八
artment for a review. Finally, it is quality engineer倾听孩子
’ responsibility to notice the Purcha & Logistics Department to give the action according to the unqualified handle opinion.
生产过程检验Production Process Inspection
a.制造部操作工在操作过程中，发现不合格品或可疑产品时，按照现场管理要求将不合格品或可疑产品放置在规定的存放处，能立即返工的，由操作工直接进行返工。不能返工的，作好标识和记录，通知生产主管，由生产主管以《质量信息反馈单》通知质量部。由质量工程师填写《不合格品评审处置表》后传递到技术部等相关部门评审，由制造部按评审意见进行相应处理。
During the operation process of workers, the unacceptable or questionable products thus found shall be stored at a specific place as required in site management. Tho that can be available for rework immediately should be reworked directly. Whereas others should be marked and recorded properly and be noticed to production controller who will notice Quality Department in a written form of “Quality Information Feedback Sheet “. Then the quality engineer will fill in the “unqualified product review and action” and pass them to the relevant departments such as engineer department for a review. Manufacture department can conduct the action according to the reviewing opinion give by the relevant departments.
b.当检验员发现不合格品时，应立即通知作业班长进行标识，隔离存放。由检验员填写《不合格品通知单》，通知质量工程师。由质量工程师填写《不合格品评审处置表》后传递到技术部等相关部门评审，由制造部按评审意见进行相应处理。
If finding unacceptable products, the team leader shall be immediately notified to mark and store parately, inspector will inform quality engineer in a form of “unqualified notice sheet”. Then the quality engineer will fill in the “unqualified product review and action” and pass them to the relevant departments such as engineer department for a review. Manufacture department can conduct the action according to the reviewing opinion give by the relevant departments.
.产品最终检验Final check of products
在产品最终检验过程中，发现不合格时，应按生产现场管理要求，将不合格品放置在指定的区域或容器内作好相应的标识，并游戏ui素材
记录。按5.1.2.b执行The unacceptable products found during product final inspection shall be placed in specified areas or containers as required in site management, and be labeled and recorded. We will carry out according to5.1. 2
库房产成品Finished Products in Storage
c.在原材料和成品库房发现不合格品或可疑产品时，应由库房管巴赫
理员进行标识，进行隔离放置，同时做好相应的记录。由检验员填写《不合格品通知单》由质量工程师填写《不合格品评审处置表》后传递到技术部等相关部门评审，并通知相关部门按不合格品的处置意见进行相应处理。
For the unacceptable or questionable products found in raw material and finished product warehous, the store man shall make labels and isolate and record them.
The “unqualified product notice” by inspector and “the unqualified product
review and action” by quality engineer shall be pasd to the relevant departments such as engineer department and the relevant departments are noticed to handle according to the unqualified product handle opinion.
可疑产品questionable products
在生产各个环节中，发现的可疑产品，发现部门以《质量信息反馈单》通知质量部，由质量部组织人员进行重新检验。检验合格，则入库或流入下道工序；检验不合格，按
5.1.1~5.1.3进行处理。
Once questionable product is found during production, the quality department shall be informed in a form of “quality information feedback sheet” by the department who found it and organize people to recheck. If it is found qualified, this product will be stocked or flow into the next process. Whereas it will be carried out according to5.1.1~5.1.3
不合格品的管理Management of Unacceptable Product
1因生产急需，而让步接收的原材料或外购件，质量部应将不合格信息反馈给分供方，要求其采取纠正预防措施进行改进，并对下次供货的同类产品进行质量跟踪，确认改进已完成。
If the unqualified product is found among the raw material and outsourced parts which we got through concession for business need, the quality department should feedback this information to the subcontractor and require them to take corrective and preventive measure for improvement and keep track of the quality of the similar products of next time to assure the completion of the improvement.
5.2.2 成品入库前，经检验确认为不合格（致命、重、轻）应及时进行处置，发生致命和
重不合格品，由质量部填写〈质量信息反馈单〉进行调查，执行《纠正和预防措施控制程序》。
When the product is regarded as a rejected one (lethal, rious, slight) though check before products are stocked, the action should be taken on time. Quality department should fill in “quality information feedback sheet” and
investigate the reason and carry out “corrective and preventative measure and control procedure” w
hen there is lethal or riously unqualified product.
5.2.3经评审判为报废产品的，应报副总经理批准，废品送交库房。
The judgment to scrap the product should be authorized by DGM and the scraping product should be given back to warehou.
5.2.4质量部每月对原材料、协配件及生产过程中出现的不合格品进行统计分析，在下月的工作计划中提出不合格品的优先减少计划，并将计划分发到相关部门。由质量部对该计划的落实进行跟踪并记录结果。
Quality department should statistic and analyze the unqualified products appearing during production and raw material and components and parts each month and prent a plan to reduce the unqualified products on the prior basis and hand it to the relevant departments. Quality department is responsible to keep track of fulfillment of this plan and make a record of the result.
5.2.4 因生产急需，而让步接收的产品，质量部应将不合格信息反馈给分供方，要求其采
取纠正预防措施进行改进，并对下次供货的同类产品进行质量跟踪，确认改进已完成。技术工程部、制造工程部应提出相应的工艺处理方案，车间遵照执行并由检验员、车间监控。
