《Fortune》 January 15, 1996， p。105. (Thomas A. Stewart《哈佛商业评论》总编托马斯•斯图沃特)
《炸掉你的人力资源部》 rainbow什么意思
意译
Taking On the Last Bureaucracy
People Need People—-—But Do They Need Personnel？ It’s Time for Human Resources Departments to Put Up 宇多田光 first loveor Shut Up。
Nestling warm and sleepy in your company, like the asp in Cleopatra’s bosom, is a department who employees spend 80％ of their time on routineadministrative tasks。 Nearly every function of this department can be performed more expertly for less by others。 Chances are its leaders are unable todescribe their contribution to value added except in trendy， unquantifiable， and wannabe terms——yet， like a rpent unaffected by its own venom, thedepartment frequently dispens to others advice on how to eliminate work that does not add value。 It is also an organization where the averageadvertid salary for professional staffers incread 30％ last year。
I am describing， of cour, your human resources department， and have a modest proposal： Why not blow the sucker up？
【在你的公司中存在着一个暖洋洋的、昏昏欲睡的,就像是科洛巴特拉（古埃及艳后，用毒蛇
自杀）胸脯上的毒蛇一样的东西,这个东西就是你公司中的一个部门。这个部门所属雇员80％的时间都用在了日常性的行政管理事务上。该部门的几乎所有的职能都可以让其他部门用更少的时间却更为熟练地去完成.更要命的是该部门的领导人无法描述出他们对公司的价值增值所作出的具体贡献是什么，而只能用一些流行的、无法量化的和苍白无力的语言来为自己辩解——然而，正如毒蛇不会收到自己的毒液感染一样,这个部门竟然还常常向其他部门提建议，告诉他们如何精简那些不会给公司带来价值增值的工作。不仅如此,从招聘广告上看,在这个部门中工作的专业人员的平均薪资水平去年竟然上升了30％。我所描述的当然就是你们公司的人力资源管理部门,因此我想给你一个小小的建议是:为什么不把你的人力资源管理部门炸掉算了?】
I don't mean improve HR。 Improvement’s for wimps。 I mean abolish it。 Deep—six it。 Rub it out； eliminate, toss, obliterate, nuke it; give it the old heave—ho， force it to walk the plank， turn it into road kill。
Why not?
foundoutConsider what HR does and whether it should do it。 Start with payroll， since that's a su
bject dear to the hearts of HR’s clientele. Outside providers now cut an estimated 25% of all paychecks issued in the United States。 Their business boometh。 The employers’ rvices division of Automatic Data Processing of Roland, New Jery， the biggest business in the field， grew 13% in 1995 and has been growing at double—digit rates for years. The reason， says Fred Anderson, ADP's chief financial officer： "As companies move off mainframes, they are taking a look at what applications are strategic to them。 When they decide that payroll and human resources functions are not strategic， they outsource them。" Back in the office， HR’s contribution to payroll administration comes down to keeping enough forms on hand for new hires to fill in and holding checks for people who were out of town on payday and haven't yet signed up for direct deposit。
薪酬(支付）：牵涉到HR所服务群体的核心利益，外部服务提供商已负责了全美25％的工资偿付业务.该行业增长趋势明显，领头羊企业在1995年增长率13％（以保持多年的两位数增长）,其CEO认为正因为薪酬偿付及HR职能对于企业来说没有战略意义，所以进行了外包.【人力部门总是给大量的表格给新雇佣员工填写，或者替暂时无法领取工资的员工保管支票】
同声传译费用
The same thing is happening with benefits administration。 Johnson ＆ Johnson is just one company that has turned entirely to outside vendors to run retirement， health， and other plans. In a 1995 survey of 314 large American companies, the Conference Board found that 26% had outsourced benefits administration， but that overall number hides how many farm out at least part of the job. As defined—contribution pensions like 401(k)s replace defined—benefit plans， for example， companies are more than twice as likely to turn to outsourcing， according to another Conference Board survey-—fully 87% outsource record keeping and 59%， administration and rvice。 Got a question about your 401（k)? Don’t call us: Call Fidelity’s 800 number。 The good news is that you can call at night and reach someone who can actually help you rather than simply take notes (inaccurately) and get back to you (belatedly).
福利管理：1995年全美314家大企业中，26％的企业将福利管理外包出去了(退休、员工健康等），而这个数字还无法体现将福利管理部分外包出去的情况。由于401（k）s【著名的固定缴款养老金计划】等取代了“固定收益养老金计划”，企业更倾向于将其外包了.外包的业务中87％的数据记录在案，而企业内行政及服务数据只有57%被记录留档.【有问题就
法语翻译公司
cour打电话给外包的call center，比问人力部门能更及时、准确地沟通和解决问题。】
In an outstanding study of the changing role of human resources departments， the Corporate Leadership Council, a Washington， D.C。, group that conducts rearch for 500 member companies， concluded that four big dollops of HR work have ”significant potential to outsource fully": benefits design and administration; information systems and record keeping; employee rvices such as retirement counling, outplacement, and relocation； and health and safety (workers' compensation， wellness programs, drug testing, and OSHA compliance). None， the Corporate Leadership Council noted， have much potential to produce competitive advantage for a company that does them especially well in—hou; all offer economies of scale to outside suppliers; and for veral， outsourcing reduces risk by offloading exposure to liability or regulatory claims.
head
To their credit， HR departments have ized the opportunity to outsource. Under pressure to cut costs, they have jettisoned administrative bureaucracies like drug dealers tossing hemp into the a when a Coast Guard cutter heaves into view。 The ten biggest 英语同桌
employee benefits consulting—and-outsourcing firms earned over ＄3 billion in revenue in 1994， 242% more than they did ten years before。
某协会对500家企业进行调研（关于人力资源部门的角色转变）,得出结论是：
HR职能中有4大模块具有极大潜力可以完全外包--福利设计及管理、信息系统及记录保持、员工服务(退休咨询、离职后新工作介绍、重新安置）、健康与安全（薪酬及健康计划、毒品测试、安全条例遵守度)。
而且，在内部运营好这些职能并不会为企业带来多少竞争优势；同时，外包出去都能形成规模经济效应;其中一些职能外包还能通过减少责任、监控声明来规避风险.
人力资源部门迫于降低成本的压力，不得不抛弃部分官僚组织。十个最大的员工福利咨询及外包公司在1994年收入总和超过30亿美元,比十年前增长了242％。
rainaBut why stop there？ A slew of (极多）other traditional HR functions can also be outsourced or devolved from HR to the line。 Take recruiting. Everywhere I’ve worked where I had to hire people， the rule of thumb among managers was to involve HR as littl
e as possible in the process. When HR professionals are themlves looking for work, two—thirds of the time they find it by networking or using arch firms （a form of outsourcing）, according to a survey of the HR job market by Manchester Partners International， a Philadelphia-bad coalition of outplacement and executive—coaching consultants. Sure, HR performs a uful role maintaining job-posting lists, promoting diversity， and monitoring compliance with equal—opportunity laws, but just becau the priest has to post the banns doesn’t mean he should pick your spou（牧师不得不念结婚誓词，并不代表他要帮人选配偶）。
