English at work（BBC Learning English）Transcript
BBC商务口语字幕
21 Don't panic!
Anna is taking the lead on the company's new stock management system. But she needs some help! She gets some advice from an unlikely member of the team. Find out what it is!
This episode focus on politely asking for help and advice.
Phras from the programme:
I would be most grateful if you could give me some help.
Plea could I ask you for some advice?
I know you're busy but could you spare me a few minutes of your time plea?
Transcript
职称外语
Narrator
Hello, welcome back to Tip Top Trading where everyone is gossiping about Paul’s announcement. Anna is to lead the company’s new stock management system for the new lar-curved fruit.
(Deni on phone)
Deni
Yes Anna…the new girl…she’s done really well although I don’t know what experience she’s got….anyway, about the hairdresr you mentioned, oh I loved his aftershave…
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Tomdropped
I can’t understand it. I’ve got all the experience and all the ideas…she’s just such a…
Anna
Tom. Sorry to interrupt, I just wanted to check you’re ok with me leading this strategy for stock management.
Tom
Oh of cour. Yeah, you derve it.
Narrator
That was a nice touch Anna.
Anna
But Tom, now you must help me.
Tom
Eh?!
Narrator
Anna! That’s not the best way to ask for help. Remember what I’ve always told you about politeness?
Anna
Be polite – yes you keep telling me that.
if you are the oneNarrator
And if you want someone to help you, ask them, don’t tell them – even if it is Tom!
Anna
Oh right. I’m in a bit of a panic. I’ve never done this before. I don’t know where to begin.
obliviousNarrator
Well start by asking your colleagues for help like this:
I would be most grateful if you could give me some help
Plea could I ask you for some advice?
I know you’re busy but could you spare me a few minutes of your time plea?
Go on, give it a try!
Anna
Right, thanks. I'll try. Erm, excu me Tom. Sorry about earlier. I’m a little nervous about leading this strategy thing and I would be most grateful if you could give me some help… plea?
Tom
Of cour Anna. Why didn’t you say, I’d be delighted. I’ve lost count of the number of projects I’ve lead over the years.
Anna
Great, thanks. So… where do you think I should begin?
Tom
Well, give me a few minutes and I’ll just find some of the excellent work I did last year. Basically, you’ll just need to copy it. Hold on…
Paul
Ah Anna… just popping out for some biscuits… err, how’s the stock management strategy coming along?
Anna
peachblossom
Oh very good Paul… actually, plea could I ask you for some advice, plea?
Paul
Yes of cour… although I don’t know if I’ll be much u!
Tom
…
now where did I save tho damn documents?…
Anna
I’m very grateful for this opportunity but I’m a little unsure of where to start. Tom is looking for some his old work but…
Paul
Really?! To be honest, this isn’t Tom’s speciality. At a time like this I would ask Deni.
Anna
Deni!?
Paul
Yes… she may only be the office assistant but she always has words of wisdom. Right… custard creams or chocolate digestives?
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Anna
What?
Paul
Biscuits?
Anna
Oh… custard creams plea. Err, Deni, I know you’re busy but could you spare a few minutes of your time plea?
Deni
Of cour Anna, always happy to help you.
Anna
Well you know the stock management control system?
Deni
uniforms
The one you’ve now got to work out… well done for getting that!
Anna
Thanks. I really don’t know where to begin. It was OK writing it down for Paul but how do I put it in to practice? There’s just too much to do!
Deni
Calm down Anna. You’ll be fine. The first thing you need to do is to look at our current system.
Anna
Look at our current system. How do I do that?
Deni
massachuttsEasy! Just take the lift down to the warehou and speak to Mr Ingle and then write down what you find – and draw up an action plan of tasks you need to do – like a shopping list – I’m very good at tho.
Anna
Go and e Mr Ingle? Oh do I have to.
Deni
He’s ok really Anna. If you approach him in the right way he won’t bite your head off!
Anna
What? Bite my head off! Oh… well, if he won’t bite me… then I suppo I should go and e him. Thanks for your advice Deni, I could kiss you. Right, I’m going to go and e him right now.
Narrator
Make an action plan! A good idea. Well done Deni, you’re smarter than you look! And well done Anna, you eventually got the help you needed by using the phras:
