ADVISORY
IAOP Shanghai Chapter Meeting
China Outsourcing -Opportunities and Challenges
Alan Fung
January, 2010
Disclaimer
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This document has been prepared specifically for the IAOP Shanghai Chapter Meeting. It contains confidential or proprietary KPMG information, the disclosure of which would provide a competitive advantage to others. It is not to be ud or duplicated for any purpo other than to evaluate KPMG and is not to be disclod or referred to, in whole or in part, without our prior written connt. The restriction pertains to all data throughout the entire document.
Disclaimer
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Key Outsourcing Trends in China (1/2)
BPO a Key Driver of industry
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KP
Key Outsourcing Trends in China (2/2)
Emergence of Tier II and Western Cities
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China outsourcing industry is experiencing rapid growth
Overall, the industry CAGR is 23.5%. ITO is maintaining stable growth, BPO is growing rapidly
Source ：Frost & Sulllivan
BPO
ITO
7.42
9.04
10.73
12.49
14.60
4.38
8.32
10.50python是什么意思
12.89
6.16
5
homesick
10
15
20
25
30
2006
2007
scenes2008
2009F
2010F
China's rvice outsourcing market size and forecast, 2006 –2010 (USD Billion)
人山人海英文19.05
15.2
11.8
22.99
27.49
CAGR
( 06-10 )
23.5%
30.9%bec考试
18.4%
However, China has yet to reach its potential in global outsourcing by capturing industry trends …
Offshore BPO has still considerable room to grow
Source ：MOFCOM ；Frost & Sullivan
squid10
20
30
40
50
2007
2008
22.8
42.7
Offshore
CAGR ( 07-08 )
87.3%221%
64.6%
ITO
BPO The market share of China in global offshore BPO is much less than that of India
India
Canada
Philippines
Ireland
CEEU Mexico China 0%
10%
20%
30%
40%
50%联系的英文
60%
70%
80%
90%
100%
2008 Market shares
2 %
37 %
Source ：Everest
The market share of the main offshore BPO rvice
receiving countries in 2008
Other
