餐厅服务英语-接待客人

更新时间:2023-07-15 11:31:16 阅读: 评论:0

Receiving the Diners 接待客人
Unit 2 Receiving  the  Diners 接待客人
 Conversation
  A. Seating an individual diner
  Hostess: Good afternoon, madam. Have you got a rervation?
  Guet: Yes, for 12:30.The name is Bush.
the flame  H: Yes, you’re welcome, Miss Bush.Could you follow we,plea?How about the table near the window?
  G: Oh, it’s quite good.It has a good view of the city.
  H: Yes, take your at, plea.I’ll bring a menu for you right away.
  B.Seating group guestsgff
  Waitress: Good evening, ladies and gentlemen.Welcome to our restaurant.Are you the members of the same group?
  Guest: Yes, we are.We have a rervation in your restaurant.
  W:Yes, your tables are over there.Would you plea come this way?
  G: Thank you.
  W:The are your tables.Three tables in all from No.6 to No.8.Will they be all right?
  G: I think so.
  W: Plea take your ats.Plea sit at the same table for each meal.Just a moment, plea. We’ll bring your food and drinks right away.
  G: Miss, can I have Maotai?英国留学生归国证明
  W: Yes, but I’m afraid you’d have to pay extra for it.
  G: Yes, I will. By the way, I want to try some famous dishes from your city. Can I ask for some?
  W: Yes, CERTAINLY. Since you are group guests, we’ve arranged a t menu for you. If you want to have extra food, you should also pay extra for it.
  G: Oh, I e. I’d be glad to do that.
  W: Just a moment, plea. Here is the menu. You can choo what you like from the menu. I’ll come around to take your orders a moment later.
  G: Thanks a lot.
  C. Seating the guests without a rervation
  Waiter: Good evening, sir.
  Guest: Gee! So busy here. Could you arrange us a table for two, plea?
  W: Do you have a rervation?
  G: No, we don’t.
  W: Well, I’m sorry, but I don’t think I can do much to help you for the moment. We’re filled up right now.
  G: But we are leaving this city tomorrow morning. We’re told the food rved here is tasty and delicious. you won’t have us leaving the city with a pity, will you?
古着是什么意思
  W: Well, certainly not. But do you mind waiting?
英语写信范文
  G: We’d rather wait.
  W: All right. Would you plea wait in the sitting room or in the bar to have some drink? I’ll inform you as soon as there’s a table free.
  G: That’s very kind of you to do so.
  Uful Expressions
回复询盘  1. Have you made a rervation with us? 请问您在我们这儿有预订吗?
  2. How many are you? A table for four? 请问几位?一张4人的餐位吗?
  3. Would you like to sit by the window? 请问您是否喜欢坐在靠窗口的位子?
  4. I’m afraid we don’t have a no-smoking ction. 对不起,我们这儿没有无烟区。
  5. I’m sorry, sir. We are fully booked at the moment. Would you mind coming back at ? 对不起,先生。我们现在已经满了。您是否晚上9点再来?
  6. Your dining coupons only include soft drinks. I’m afraid you have to pay extra for it. 你的餐券只包括软饮料,我想如果你要这个的话得额外付费。
  7. May I suggest that you wait in the bar? 我建议您去酒吧等候,好吗?
  8. I’m sorry, sir. The table has been rerved. There is a sign on it. 对不起,先生。这张桌子有人预订了。上面有标签。
  Notes
  1. Seat the diner, 引座。西方人到餐厅用餐通常不可自己寻找座位,而由餐厅服务人员领座。
  2. How about……可用what about来代替,about后面接名词。这是口语常用句型,用于表达提议或询问对方提议的态度。例如:G:I don’t like pork.
  C: How about fish? Our Sweet and Sour Fish are very famous in this city.
  3.So busy here.是“It is so busy here.”的省略。Busy在这里是热闹、繁忙的意思。如果客人说crowded(拥挤)就表示这里人太多,已经使他感觉不愉快了。
  会话参考译文
  A. 安排散客就座
  领座员:下午好,小姐,您预订了吗?
  客人:对,我订了12点半的餐位,我姓布什。
  员:对,欢迎光临,布什小姐。请走这边。靠窗的那张餐位怎么样?
  客:哦,相当好。能看见城市的美景。
  员:对。您请坐。我马上去把菜单拿来。
  B. 安排团体客人就座
  服务员:晚上好,女士们,先生们,欢迎光临我们餐厅。你们是同一个旅行团的吗?
  客人:是的。我们在你们餐厅已经预订好了。
  员:是的。你们的餐桌在那儿。请走这边。
  客:谢谢。
  员:这是你们的餐位,总共3张,从6号位到8号位。怎么样?
  客:很好。
  员:请入席。请你们每次用餐坐在同一张餐位上,请稍等,我们马上去把你们的食品和饮料拿来。
  客:小姐,我可以要茅台吗?
  员:可以的,但您得另外付费。
  客:是的,我会付的。顺便问一下,我想品尝一下这儿的名菜,我可以要一些吗?
  员:当然可以。因为你们是团体客人,我们已经替你们安排了套菜。假如您想另外加菜的话,您也得额外付费。
  客:哦,我明白了。我会付费的。
  员:请稍等。这是菜单。您可以从菜单上选你喜欢的菜。我一会儿就来取点单。
sulayman
  客:多谢了。
  C. 安排未预订客人就座
  服务员:晚上好,先生。
  客人:呀!真热闹,能给我安排一张两人的餐桌吗?
  员:请问您有预订吗?
  客:没有。
blanch  员:那对不起,我现在也没办法。这会儿都挤满了。
  客:可我们明天上午就离开这儿了。我们是慕名而来。听说这里的菜美味可口。你不会让我们带着遗憾离开吧!
  员:当然不会。可是你们能不能等一会儿?
  客:我们愿意等一会儿。
  员:好的,请先到休息室等一会儿,或者到酒吧喝一点儿饮料。一有空位,我会通知你们的。
  客:您这样做真太好了。
 

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