提升沟通的9种方法
airwaves第一篇：提升沟通的9种方法
Communication is an esntial part of work and home life.Understanding how to be a good communicator can be an important productivity tool, one that’s frequently neglected.Poor communication can often have disastrous results;lost time, injured feelings, frustration, ineffective meetings, unproductive teamwork, resulting in a general lack of career advancement and goal achievement.To become effective communicators we need to be aware of a few fundamental tips we can u in our work and life interactions.Regardless of the situation, the same rules apply.沟通是工作和生活中都必不可少的一部分。了解如何能更好地沟通可以极大地提高工作效率，但是这一点往往被人们所忽略。沟通不善经常会导致损失惨重；浪费时间、伤害感情、令人失望、会议无效、团队工作没有收获，结果是很难在职场晋升，也很难实现目标。要想有效地沟通，我们需要了解几个基本的沟通方法，把这些方法用在工作和生活的交往中。无论何种情况，这些规则都适用。
1.Show Appreciation
表示感谢
Prior to getting into the meat of your conversation, be sure to express your thanks for the other individual’s time.Time is an extremely precious resource, and it is important to be respectful and considerate of that.Also, complement or recognize any positive contribution they are making.Appreciation and prai can go a long way towards building good rapport.在开始谈话之前，一定要向对方抽出时间和你谈话表示感谢。时间是非常宝贵的资源，能意识到这一点并表示敬意是非常重要的。另外，对他人做出的贡献要给予认可并加以赞美。欣赏和赞美对建立融洽的关系有很大帮助。
2.Connect
本能2致命诱惑建立联系
Connect on a personal level if possible.Look for places where interests overlap if any exist.Even in a professional situation, there may be some personal interests in common，hobbies, sports, children, etc.Take care to avoid such controversial topics as p
olitical leanings or religious beliefs.A real n of connection makes a difference in the tone and outcome of the current conversation and most likely future communications as well.有可能的话和他人建立私交。看一下你们是否有相同的兴趣。即使是专业人士，也会有一些相同的兴趣和业务爱好，如体育爱好、育儿等。要注意避免如政治倾向或宗教信仰等有争议性的话题。建立私交后，谈话的语气和结果都会变得不同，未来的交流也可能有所不同。
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跨平台3.Stay positive
保持积极的心态
Maintaining a positive attitude is crucial to productive communications.Be constructive rather than negative or complaining.People shut down, effectively ending any real communication when they feel attacked or criticized.Be encouraging and kind even when expressing concerns or displeasure.要想有效地沟通，保持积极的心态至关重要。要给出建设性的建议，而不是负面的批评或者抱怨。当人们觉得受到攻击或批评时，就会断绝联系不进行任何真正沟通。即使是表达忧虑或不悦时也要友善待人、振奋人心。
4.Watch tone
注意语调
While it’s sometimes necessary to be asrtive in order to make your point, don’t be aggressive.There is a fine line between the two.Try not to cross it.An adversarial tone is not in any way productive.Be confident and direct, while still adopting a calm, cooperative tone.虽然有时在陈述自己观点时要显得自信，但是不要咄咄逼人。这两者之间有着细微的界限，不要越界。对抗性的语调不会有任何好的结果。要自信而率直，并保持沉着合作的语调。
epos5.Focus on the result
关注结果
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It’s important to figure out what result you are after before you start the conversation.Knowing your objective helps you to direct the conversation and to remain on point.What are you hoping to accomplish? Are you trying to give help, resolve a conflic
t, or collaborate on a project or issue? Are you eking advice or trying to influence behavior? Your desired outcome helps to determine the flow of communication.在谈话前想清楚谈话的结果非常重要。明确目标能助你直达主题并让对话围绕主题展开。你想完成什么？你是想得到帮助，还是想解决争端，抑或合作完成一个项目或解决一个问题？你是在寻求建议还是想影响对方的行为？你想要的结果会影响谈话的发展。
6.Listen
学会倾听
Eye contact is crucial.Be polite and don’t interrupt.No one likes being interrupted and though it’s natural to want to rush in to make your point, it’s very disrespectful of the other person’s thoughts.Try to understand the other person’s perspective.Maintain an open mind.Learning how to value different viewpoints can be an important communication tool.眼神交流很重要。要有礼貌，不要打断对方的谈话。没有人喜欢被人打断，每个人急着想表明自己的观点，这是非常自然的，但这却是对别人想法的不尊重。试着去理解他人的想法。保持开放的态度。学会去权衡不同的观点是非常重要的沟通技能。
善意的谎言7.Notice non-verbal cues
注意身体语言
once什么意思Watch body language.Lack of eye contact, distraction, or fidgeting are often signs of restlessness or impatience.Yawning or sighing are usually signs of mental or physical fatigue.When you notice the types of non-verbal signals, it’s a sign that this
conversation is not going to be a productive one.Quickly wrap up the conversation, postpone the conversation, or inquire about the discomfort if your relationship allows.观察身体语言。要是对方缺少眼神交流、或分神、坐立不安，这往往是烦躁不安或不耐烦的标志。打哈欠或叹气通常是精神或身体上疲倦的标志。当你注意到这些类型的非语言信号时，你要知道这表示这次对话不会有什么作用。迅速完成谈话或推迟谈话。如果你们的关系还不错的话，还可以问一下对方是不是不舒服。
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