Chapter 10 – Organizational Structure and Design
True/Fal Questions
A MANAGER’S DILEMMA
1. According to the boxed feature, “A Manager’s Dilemma,” Nokia was once involved in industries ranging from paper to chemicals and rubber.
True (moderate)
2. According to the boxed feature, “A Manager’s Dilemma,” Nokia has been competing in the telecommunications industry since 1965.
Fal (moderate)
DEFINING ORGANIZATIONAL STRUCTURE
3. Organizational design is the organization's formal framework by which job tasks are divided, grouped, and coordinated.
Fal (difficult)考研国家线2012
4. The concept of work specialization can be traced back a couple of centuries to Adam Smith's discussion of division of labor.sdrs
True (moderate)
5. The degree to which tasks in an organization are divided into parate jobs is division of labor.
True (moderate)
6. Historically, many organizations have grouped work actions by function departmentalization.
True (moderate)
7. Grouping jobs on the basis of product or customer flow is termed customer departmentalization.
Fal (moderate)
8. Geographic departmentalization has greatly incread in importance as a result of today’s competitive business environment
Fal (moderate)
9. A group of individuals who are experts in various specialties and who work together is a cross-functional team.
True (moderate)
10. Authority is the individual's capacity to influence decisions.
nwFal (difficult)
11. Authority is synonymous with responsibility.
Fal (easy)
12. Responsibility is the rights inherent in a managerial position.
Fal (easy)
13. A manager's span of control refers to the number of subordinates who can be effectively and efficiently supervid.
True (moderate)
14. The classical view of unity of command suggests that subordinates should have only one superior to whom they report.
True (easy)
15. The trend in recent years has been toward smaller spans of control.
Fal (easy)
16. When decisions tend to be made at lower levels in an organization, the organization is said to be decentralized.
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True (moderate)
17. Decentralization describes the degree to which decision making is concentrated at a single point in the organization.
Fal (moderate)
18. In the last 35 years, there has been a trend of organizations moving toward incread decentralization.
True (easy)
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19. Appropriate organizational structure depends on four variables: the organization's strategy, size, technology, and degree of environmental uncertainty.
True (difficult)
20. Standardization refers to the degree to which jobs within the organization are standardized and the extent to which employee behavior is guided by rules and procedures.
Fal (moderate)
ORGANIZATIONAL DESIGN DECISIONS
21. An organic organization tends to be characterized by high specialization, extensive departmentalization, narrow spans of control, high formalization, a limited information network, and little participation in decision-making by low-level employees.
Fal (moderate)
nanguo22. An organic organization would likely be very flexible.
True (moderate)
23. Innovators need the efficiency, stability, and tight controls of the mechanistic structu
re.
Fal (easy)
24. The relationship between organizational size and structure tends to be linear.
Fal (difficult)
25. Joan Woodward attempted to view organizational structure from a technological perspective.
True (moderate)
26. Woodward demonstrated that organizational structures adapted to their technology.
True (moderate)
27. Woodward's findings support that there is "one best way" to organize a manufacturing firm.
Fal (moderate)
28. The strength of the functional structure is that it focus on results.
Fal (moderate) it is the strength of divisional structure.
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29. According to the text, a functional structure creates strategic business units.
Fal (moderate)
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COMMON ORGANIZATIONAL DESIGNS
30. Project structures tend to be rigid and inflexible organizational designs.
Fal (easy)
Multiple Choice
A MANAGER’S DILEMMA
31. According to the company profile in “A Manager’s Dilemma,” the organizational structure of Nokia is best described as ______________.
作文模板a.mechanistic
b.organic (moderate)
c.centralized
d.formalized
32. The factor contributing the most to Nokia’s success in the mobile phone industry according to the company profile in “A Manager’s Dilemma” is ______________.
