Training
培 训
Chapter 1 Home Office Training
第一章 总部办公司培训
1.Orientation
入职培训
2.English Training
英语培训
3.Library
图书馆
4.Training Center
培训中心
5.Walton Institute
沃尔頓学院
6.Operating Standards
运作标准
Chapter 2 In-Store Training Coordinator Working Procedure
第二章 店內培训协调員工作程序
1.Store Training Coordinator Job Description
店內培训协调員工作描述
2.Orientation 30-60-90
30/60/90入职培训
3.Cashier Training
tongue是什么意思收银培训
4.On-the-job Training
現场培训
5.Training Needs Asssment
培训需求測试
6.Vendor Training
供应商培训
7.Job Specific Training
专題培训
8.Sponsor Program
员工指导计划
9.Management Trainee Program
见习管理人员计划
10.New Store Associates’ On-the-job Training
新店员工現场工作培训
11.Vendor Promoter Training
供应商促销員培训
12.Documentation
文档
Chapter 3 Regional Trainer
第三章 区域培训员
中国饮食文化 英文
Supercenter 购物广场
1.Management Training
管理层培训
2.Follow Up MTP
跟进见习管理人員培训
3.Operation Guide
营运指南
4.Modification of MTP
MTP课程修改
Sam’s Club 山姆會員店
1.Management Training
管理层培训
2.New Store Management Training
新店管理层培训
3.Follow Up MT
跟进见习管理人員培训
4.MIT Program
见习管理人員课程
Resources Index 資源索引
Training Overview
培训概况
79941.Our Mission Statement
To Partner With Management
成为管理层的伙伴美联英语
To provide Quality Training Service
提供高质量的培训服务
To Improve Associates Performance！
改进員工工作表現
2. O-chart of Training Team and Main Responsibility of Each Section
培训组的组织结构及各部分主要工作职责。
2.1Regional Trainer:
区域培训员
Be in Charge of Management training for Supercenter/Sam’s club 负责购物广场/山姆会员店管理层培训
2.2Supercenter/Sam’s Club Training Coordinator
购物广场/山姆会员店培训协调员
Responsible for all organization , coordination and following up of store training, especially the training of general associates..
全面负责商场培训工作的组织、协调和跟进，尤其是普通员工培训。专升本步骤
2.3Home Office Training coordinator
总部培训协调员
Responsible for the following up and coordination of Home Office training, including the training for merchandising associates and cross-training.
负责跟进和协调总部办公室培训，包括采购部同事和跨部门培训。
3. How to be a Good Trainer?
如何做一名合格的培训员？
3.1Your People Skill 人际交往技巧
∙Partnership, Interdependent
英语问候语 与人交往，互相依賴
∙Communication
善于沟通交流
∙Commitment, Passion
對工作有承諾，拥有饱满的热情
∙Circle of Influence, Leadership
有领导才能，具一定影响力
3.2Your Open Mind宽阔胸襟
∙Always willing to Learn, to Improve
孜孜好学，乐于提高。
∙See the old lady/young woman
少女/老婦的啟示。
3.3Your Professionalism 专业技能
3.3.1Training experti 培训技能
Train the Trainer, KISS, simple and relevant, Fun Leaning, Adapt/Adopt/Reject,7 Habits, 1 minute manager, Star Fish, Gee & Buffalo, Fast Feedback, Basic Supervision, Performance Consulting, etc.
3.3.2厦门大学2013录取分数线Operations Knowledge 营运知识
30/60/90 Orientation, Sponsor, 1st Retailer, PI, Reports, Guides/First Steps, MTP/MIT, Management class, Leadership Foundation, HR, Md, etc.
3.3.3English英语程度
The easiest language
gre考试地点
最简易的语言。
Never write anything you’ve never read;
不要写从未读过的东西。
Never say anything you’ve never heard
不要说从未听过的话。
New Concept English II , III
掌握新概念英语第二、三册。
Bad Trainer 差的培训员 | Good Trainer 好的培训员 |
Unpunctual
不守时 Do not prepare what trainees need 没有预期到学员的需求 Lack of planningsoforth 缺乏计划和准备 Be unfamiliar with training contents 不熟悉培训内容 U only one way of teaching 只使用一种授课方式 Lack of communication 与学员缺乏沟通 Do not allow trainees to ask questions 不允许学员提问 Lack of passion
缺乏热情 Lack of confidence
缺乏自信 Poor prentation 表达不清晰 Improper attire 着装不当 | Planned and organized 有组织、有准备 Proper dress 适宜的着装 passionate, confident and experienced 热情、自信且经验丰富 Humor 有效地使用幽默 Encourage participants to involve 鼓励学员的参与 Adopt various ways of teaching 采用多种授课方式 Try to improve training skills 努力改进培训技巧 Waved tones
语调有起伏 Smiling
微笑 Eye contact 与学员有视线接触 Good Prentation 表达清晰 |
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