Briefing time报到时间 | Departure time起飞时间 | Arrival time到达时间 |
Flight number航班号 | Aircraft model机型 | Aircraft number机号 |
Pasnger loading旅客人数 | Air route航线 | Boarding bridge number登机口 |
Crew ID（职员）登机证 | Training certificate of CAAC训练合格证 | Medical certificate健康证 |
Name badge姓名牌 | Expired/Invalid过期了 | Grooming 仪容仪表 |
Evaluation of exit at pasnger出口座位旅客评估 | Hand baggage reporting regulation手提行李报告制度 | Air Defen and scheme for Anti-hijacking防劫机预案 |
CIQ regulations海关、入境、检疫规定 | Introduction介绍 | Review复习 |
Inspector检察员 | Trainer教员 | Trainee学员 |
jawB教师节的手抄报roadcaster广播员 | Safe guarder安全员 | |
Fast food快餐 | Breakfast早餐 | Lunch午餐 |
Supper晚餐小学pep英语 | Snack干点 | Refreshment点心 |
Fire extinguisher/BCF灭火瓶 | Crew life vest机组救生衣 | Ditching水上迫降 |
Emergency landing陆地迫降 | Emergency exit紧急出口 | First-aid kit急救箱 |
Anti-smoke mask/Breath protection device/PBE呼吸保护装置 | MRT人工开氧工具 | Asbestos glove石棉手套 |
Demonstration kit演示包 | Emergency call紧急呼唤铃 | Microphone麦克风 |
Torch/Flashlight手电筒 | Over-wing exit翼上出口 | Radio beacon信标机 |
Cabin crew, plea make a crosscheck about the grooming of each crew member. | 乘务员，请互查一下妆容。 | |
Plea make a lf-introduction to others. | 请大家介绍一下自己吧。 | |
Your certificate is expired. | 你的证件过期了。 | |
Your apron is not tidy and clean. | 你的围裙不清洁也不平整。 | |
You are short of backup stocking. | 你缺少备份丝袜。 | |
Your makeup need to be improved. | 你的化妆还不到位。 | |
The broadcaster, read the landmark along our route plea. | 由广播员将今日执行航班的地标宣读一下。 | |
Explain the reason of the delay and the estimated waiting time as well as the apology if a delay exceeds 10 minutes. | 超过起飞时间10分钟，向旅客广播延误原因，预计等待时间，并致歉。 | |
Inform pasngers of the latest information every 20 minutes after the first announcement of the delay. | 延误后，每20分钟广播一次最新航班动态。 | |
Would you plea tell us when and how to do the exit at pasnger evaluation? | 你能告诉大家什么时候和怎么评估出口座位旅客么？ | |
Plea review the air defen and scheme for anti-hijacking. | 请为我们复习一下防劫机预案。 | |
How to inform the captain when the plane is hijacked?/How to communicate with the flight crew in ca of hijacking? | 劫机时联络方式是什么？ | |
If the plane is hijacked, and flight attendants are requested to open the cockpit door, the attendant should communicate with the pilot through interphone and deliver such a message,” I’m attendant ***, I want to talk with the captain of this journey.” Or make a forceful strike on the cockpit door. | 如果乘务员在航班中被劫机，被要求打开驾驶舱门，用内话机进行联络时，应说：“我是乘务员***，我想同这趟旅行机长讲话，”或猛击驾驶舱门一下。 | |
Do you know the CIQ regulations of our destination country? | 你知道我们的目的地国家的海关、入境、检疫规定吗？ | |
Check the emergency lights as hearing my order, and report to me as soon as possible. | 在下达检查应急灯光指令后请大家立即到位进行检查并马上向我汇报。 | |
You will have enough time to check equipments before interphone check, and plea report to me through interphone. | 测试内话系统前会给大家检查设备的时间，请大家将检查结果通过内话告诉我。 | |
Now I’ll distribute the checklist Plea check the facilities according to the list after boarding and return it to me after landing. | 现在发放机型检查单，上机后请按单上内容一一核对，确认后在飞机落地后交还给我。 | |
Plea prepare the demo kits if the video system is broken or there is no video system at all, and do the demonstration according to the regulations. | 如果录像设备故障（无录像设备）请大家确认演示用品，按规定进行安全演示。 | |
Before boarding and after landing, flight attendants shall exerci strict clearance check in the cabin(including crew rest area, toilets, cloakrooms, overhead lockers, galleys, food-carts and ovens, etc) | 飞机上客前及旅客下机后，乘务员要对客舱进行严格的清舱检查。（包括机组休息室、厕所、衣帽间、行李架、服务舱、餐车及烤箱等） | |
It’s not allowed to take advantage of the job by taking along anything to anyone. | 严禁利用职务之便帮别人捎、买、带。 | |
Arrange concrete cabin rvice according to the relevant route features. Prepare to handle special situations and rve special pasngers in advance. Pay attention to details and attitudes in economy class and to individuality in first/business class. | 结合航线特点对客舱服务工作做出布置。并对特殊情况和特殊旅客的处置预案进行准备，注意两微服务即微笑和细微，以及 “两舱“ 服务。 | |
Purrs, do you have any other reminders for us? | 请问二乘、三乘，还有其他需要提醒的吗？ | |
Any more questions? | 请问大家还有其他问题吗？ | |
There is still some time before the shuttle bus comes, let’s review the manuals for a while. | 离开车还有一段时间，请大家复习一会儿资料。 | |
Let’s work as a team and have a nice flight. | 希望大家发挥团队精神，共同完成好本次飞行任务。 | |
CP: Welcome to the flight MU711. I’m the ISM of this flight. My name is . Plea introduce yourlf to other cabin crew members. | 欢迎大家加入我们MU711的航班。我是本次航班的客舱经理，我叫 。请向其他同事介绍一下你自己吧。 | |
Cabin crew does a lf-introduction one by one. | 客舱乘务员逐一介绍自己。 | |
FA: Hi everyone, my name is . | 大家好，我叫 。 | |
CP: Plea confirm that you have all your certificates with you and conduct a grooming crosscheck with each other. | 清确认已经带齐所有的证件，并互相检查一下仪容仪表。 | |
Cabin crew checks everything accordingly. | 乘务员根据要求进行检查。 | |
CP: Would you plea tell us how to conduct the pre-flight check of oxygen bottle? | 请你告诉我们如何进行氧气瓶的航前检查？ | |
FA: Yes. We need to ensure that the bottle is cured in a retractable ca and the pressure is no less than 1600PSI. | 好的。我们必须确认氧气瓶已固定在一个能快速释放的架子上并且它的压力不低于1600PSI。 | |
CP: Yes, you are right. | 是的，你说得很对。 | |
CP: Attendant Lucy, would you plea tell us how to arm the door correctly? | 露西乘务员，请告诉我们如何正确操作机门好吗？ | |
FAX: All right. We need to follow the door arming procedure of Listen-Look-Think-Operate-Crosscheck-Report. | 好的。我们需要按照机门操作的六字要求“听-看-想-动-查-说”来操作。 | |
小谜语riddle 谜面：what is the smallest room in the world? 绕口令tongue twister She lls ashells on the ashore. Six silly sleepers slept softly on silk sheet. |
行across | 列down |
1．仪容仪表 | 2．介绍 |
3．广播 | 4．估计、预计 |
5．过期 | 8．地标 |
6．评估 | |
7．劫机 | |
9．规定 | |
10．改进 | |
Emergency equipment 应急设备 | Emergency path lighting 应急撤离路径灯 | Cabin clearance check 清舱 |
Pasnger meal旅客餐 | Crew meal机组餐 | Engineer机务 |
Cabin attendants, conduct emergency equipment check, plea. | 乘务员，请进行应急设备检查。 | |
Cabin attendants, plea check the emergency path lighting. | 乘务员，请检查应急撤离路径灯。 | |
Cabin attendants, conduct cabin clearance check, plea. | 乘务员，请清舱。 | |
How many pasnger meals are there in your galley? | 你的舱位配了多少旅客餐食？ | |
W及物动词和不及物动词区别here is the cond meal? | 第二餐放在哪儿了？ | |
Plea change the glass cart. | 请更换一下杯车。 | |
Plea change the earphones, antimacassar and garbage bags. | 请更换耳机、头片、垃圾袋 | |
We’re short of two meals for first class. | 我们还缺少两份头等餐食。 | |
There’s a double-ating problem. Plea solve it for us. | 有两位旅客的座位号相同，请帮我们解决一下。 | |
The pasnger’s luggage is over weight. Plea check it in. | 该旅客的行李超重了，请把它托运掉。 | |
There’s a discrepancy of 2 people between the number of pasngers on board and the number you count on ground. Plea check it again. | 机上旅客人数与地面数客人数相差2名，请再次清查一遍。 | |
This is the completed spaying certificate sheet, plea check it. | 这是药水喷洒单，请检查。 | |
A pasnger said that he left his mobile phone in the waiting lounge. Could you check it for him? | 一位旅客在候机厅遗失了一个手机，请帮助查找 | |
There are some mistakes in the general declaration form, plea correct them immediately. | 总申报单有误，请马上更正。 | |
The boarding will start 5 minutes later. | 5分钟后开始登机。 | |
CP: Cabin attendants，plea conduct the emergency equipment check. I’ll confirm through interphone. | 乘务员，请进行应急设备检查。我会通过内话系统进行确认。 | |
The interphone rings. Cabin crew picks up the phone. | 内话响了。乘务员拿起听筒。 | |
FA: ISM, the emergency equipment in my area is in position and is OK. | 客舱经理，我所在区域的应急设备完好在位。 | |
CP: Thank you. | 谢谢! | |
行across | 列down |
1．GROOMING | 2．INTRODUCTION |
3．ANNOUNCEMENT | 4．ESTIMATE |
5．EXPIRE | 8．LANDMARK |
6．EVALUATION | |
7．HIJACK | |
9．REGULATION | |
10．IMPROVE | |
小谜语riddle 谜面：Which ven-lettered word has three "u"s in it? 英文幽默English humor Money is not everything. There‘s Mastercard & Visa. 钞票不是万能的,有时还需要信用卡。 One should love animals. They are so tasty. 每个人都应该热爱动物,因为它们很好吃。 |
行across | 列down |
1．机务 | 1．应急 |
2．设备 | 3．数、计算 |
4．厨房 | 7．头片 |
| 3g雅思论坛 5．休息室 | |
6．证书 | |
8．申报 | |
9．相差，差异 | |
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