Storytelling as a means to increa consumers' pro

更新时间:2023-06-13 03:07:09 阅读: 评论:0

凝聚的意思>guojiaxian
网络英文名字
华建翻译Storytelling as a means to increa consumers' processing of financial information 期刊名称: International Journal of Bank Marketing
作者: Jeanette Carlsson Hauff,Anders Carlander,Amelie Gamble,Tommy
Gaerling,Martin Holmen
郑州一八联合国际学校作者机构: Department of Marketing,Department of Psychology,Department of Economicssulli
年份: 2014年
axeman期号: 第6期
linhua关键词: Consumer behaviour; Financial rvices; Communication; Marketing communications; Services marketing
aloft摘要:Purpo - The purpo of this paper is to investigate whether a narrative compared to a traditional fact-related format of financial information elicits more involved processing of such informatio
n by consumers and therefore more informed choices of retirement savings. Design/methodology/approach - A total of 394 undergraduates were recruited to three experiments. In Experiments 1 and 2 participants prented with information about a mutual fund were randomly assigned to one of four conditions (narrative format vs fact-related format crosd with optimistic vs pessimistic financial forecast). In both experiments dependent variables were positive affect, emotive respon and purcha intention, and in Experiment 2 also scepticism about the information. Involvement and financial knowledge were furthermore measured in Experiment 2. In...
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