一、选择填空题（每题10分，共5题）
题目1
未回答
满分10.00
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题干
—How can you explain the latest situation?
—____________________,I know it is all my fault.
选择一项：
A. Sorry
B. Excu me
长途电话
C. I'm afraid
反馈
你的回答不正确
解析：本题考核“表达歉意”的交际用语。根据答语的后半段可以看出答话人犯了较大的错误，Excu me和I'm afraid都有对不起的意思，但程度较轻，并不适合用来对严重的错误表达歉意，所以答案是A。
题目2
未回答
满分10.00
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题干
— If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.
选择一项：
A. I am not sure
B. I can e that
C. I know that
反馈
你的回答不正确
解析：本题考核“对他人观点表示赞同”的交际用语。此处需要用一句较短的话语来对第一说话人的观点进行评价，为下文进一步的说明做铺垫。第一个选项没有给出明确的观点，第三个选项虽然表明了说话人的观点但是不够礼貌，只有选项B对第一说话人的观点给予了明确和礼貌的评价，所以答案是B。
black market题目3
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满分10.00
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题干
In today's environment, __________ people are often burned out, it's important for employees to have a personal connection with you and the work you believe in.
选择一项：
A. where
B. when
C. while
mute是什么意思反馈
你的回答不正确
服装陈列培训
译文：在如今的工作环境下，人们常常筋疲力尽，让雇员们与你以及你所倚重的工作建立切身关系尤为重要。
解析：此处的从句为非限制性定语从句，修饰environment，根据句意，应使用关系副词where，正确答案是A。
题目4
未回答
满分10.00
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题干
Effective leaders distill complex thoughts and strategies into simple, memorable terms __________ colleagues and customers can grasp and act upon.
选择一项：
A. when
B. that
C. who
反馈
你的回答不正确
译文：善于交际的领导者能够把复杂的思想和策略提炼成简单易记的语句，便于同事和顾客领会执行。
解析：根据句意，此处的从句应为定语从句，修饰terms，因此需要关系代词that/which，所以答案是B。
题目5
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满分10.00
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题干
Creativity, especially __________ which takes place across departmental boundaries, is likely to suffer hugely as team synergy slips.
选择一项：
A. that
B. tho
C. /
反馈
你的回答不正确
译文：创造力，特别是那些需要跨部门完成的创造性活动，可能因团队协作能力下降而受到很大冲击。
解析：根据句意，此处需要补充一个指代前文creativity的代词，tho为复数形式不匹配，
另外也不能缺省不用，因此正确答案应该是A。
题目6
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满分50.00
torre未标记标记题目
题干
二、阅读理解：根据文章内容，判断正误（共50分）。
Habits of Highly Effective Communicators
It's no cret that good leaders are also good communicators. Indeed, communication and leadership are inextricably tied. How can you galvanize, inspire or guide others if you don't communicate in a clear, credible and authentic way? Here are 5 esntial communication practices o
f effective leaders:
1. Mind the say-do gap. Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication, and it must be congruent with what you say. If your actions don't align with your words, you are storing up trouble for the future.
2. Make the complex simple. Effective leaders distill complex thoughts and strategies into simple, memorable terms that colleagues and customers can grasp and act upon. The most important thing is to clarify what you want to say, look out for technical jargon and avoid business speak, which add complexity. Say what you mean in as few words as possible.
3. Find your own voice. U language that's distinctly your own; let your values come through in your communication. Correct u of language and grammar are important, of cour, but don't become overly fixated on eloquence for eloquence's sake; concentrate on being distinct and real. People want real, people respect real, people follow real.
4. Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about. Don't hide behind a computer and only interact with people electronically – e them face to face and voice to voice, and interact with them in a real, substantial way. In today's environm
ent, where people are often burned out, it's important for employees to have a personal connection with you and the work you believe in. Show the people that work for you that you're engaged and that you care about them and their work.
5. Listen with your eyes as well as your ears. Effective communication is a two-way process, and good leaders know how to ask good questions, and then listen with both their eyes and their ears. Becau you are in a position of authority, others may be reluctant to express their real opinions to you directly. You won't always get direct feedback, so you need to also be able to read between the lines and look for the non-verbal cues.
操作提示：正确选T，错误选F。
1. Communication and leadership don't always go hand in hand.回答
anri2. The say-do gap happens when people misunderstand their leader's intention.回答
3. Using technical jargon makes a leader convincing.回答
4. Communicating sincerely is always the best.回答
英语长篇故事5. Obrvation is as important as communication when you want to know what people really think.回答
反馈
答
案：1. F 2. F 3. F 4. T 5. T
解析：
1. 这是一道理解题。此题信息对应文章第一段的前三句，关于沟通与领导力的关系阐述，读懂文章后可做出判断，即本题观点与文章不一致，所以选F。
2. 这是一道推断题。首先要认真阅读文章第二段中所描述的“说与做的分歧”的具体含义是什么，特别是最后一句“If your actions don't align with your words, you are storing up trouble for the future”，可见题目中的“说与做的分歧”与文章中的并不一致，所以选F。
3. 这是一道细节题。此题信息对应文章第三段中关于如何化繁为简的阐述，读懂段落大意后即可做出判断，及题目观点与文章观点不一致，所以选F。
4. 这是一道推断题。这道题根据常理即可判断是正确的，同时也可在文章中找到对应的观点，即第四段中的 “People want real, people respect real, people follow real”，所以选T。
5. 这是一道推断题。这道题根据常理即可判断是正确的，同时也可在文章中找到对应的观点，即最后一段中的“Listen with your eyes as well as your ears”，所以选T。
一、选择填空题（每题10分，共5题）
题目1
未回答
满分10.00
未标记标记题目
题干
— Will you go on a picnic with us tomorrow?
—____________________.
选择一项：
A. Yes, but I'll have English class
B. Sorry, I have an appointment with Dr. Brown
C. I'm afraid I have no idea
反馈
你的回答不正确
解析：本题考核“委婉拒绝他人邀请”的交际用语。如果不能参加，就不能用“Yes”回应，对于别人的邀约，用“没想法，不清楚”回应也不恰当，应先表示遗憾，再说明原因，因此答案是C.
题目2
未回答
满分10.00
未标记标记题目ason
题干
—How did your meeting go yesterday?
— ____________________actually, it was really frustrating.
选择一项：
A. Not so good
B. Very good
C. Nothing special
反馈
你的回答不正确
解析：本题考核“消极评价”的交际用语。根据句意，第二说话人要表达的是负面评价，Very good不合题意，Nothing special所蕴含的消极程度与后面的frustrating也不匹配，所以答案是A。
题目3
未回答
满分10.00
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题干
When the message finally reached the Command Center, it __________ “mutated” to become —“Send three and four-pence, we're going to a dance.”
选择一项：
A. was
B. had
C. have
反馈
你的回答不正确
译文：当此条消息最终传到指挥中心的时候，却已“变”成了“送三、四便士来，我们要去跳舞”。
解析：根据语境，主句事件发生在从句时间之前，所以当从句使用过去时reached，主句应使用过去完成时had “mutated”，因此正确答案是B。
题目4
未回答
满分10.00
未标
记标记题目
题干
I think the primary ______factor is there's been so much abnce lately.
选择一项：
A. contributing
B. causing
C. affecting
反馈
你的回答不正确
译文：我认为最主要的原因是最近缺勤太多。
解析： contributing为形容词，由动词+ing构成，cau的形容词形式为causal，causing是cau的动名词形式，而非形容词，affecting不适用于此句，所以答案是A。
题目5
未回答
满分10.00
未标记标记题目
题干
Who was ______ the meeting？
选择一项：
A. chairing
B. leading
C. charging
反馈
你的回答不正确
译文：谁主持的会议？
解析：chair为多义词，除用作名词外还可用作及物动词，表示主持，lead不和meeting搭配，charge也不适用于该语境，因此答案是A。
题目6
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满分50.00
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题干
二、完型填空（共50分）
操作提示：通过下拉选项框选择正确的词汇。
What We Have Here: A Failure to Communicate
It is the 回答
thing. There are more ways than ever to communicate with people, yet it sometimes ems like it is more difficult to connect — and stay 回答
— with anyone.
Should you 回答
off an email? Tap out a text? Post a private message on Facebook? Write on their Facebook wall? Skype, poke, ping or conjure them up on a digital tin can phone?
And once you reach someone, you wonder: Is he paying attention? How do you know? Even with the techno-ea of 回答
communication devices, conversations can still be troublesome. Questions are asked and answered 回答
of order. Instructions and directions go half-read. Meetings are botched. Feelings are hurt.
反馈
答案：1. weirdest 2. connected 3. shoot 4. countless 5. out
解析：
1. 这里考查的是填入形容词的原型、比较级还是最高级，此处因为有the需要用最高级，所以选weirdest。
打雪仗的英文
2. 这里考查的是选择填入动词的恰当形式，根据语境stay后需要接一个表示动作已经完成的形容词，connecting意为连接正在进行，to connect意为连接还没有开始，用在这里都不符合句意，所以选connected。
3. 这里考查的是选择恰当的能和off搭配的动词，动词mail和give与宾语e-mail都不搭配，所以选shoot。
4. 这里考查的是选择恰当的形容词，uncountable意思是“不可数的”，countable意思是“可数的”，意思是“countless”数不清的，根据句意，应该选Countless。
5. 这里考查的是选择恰当的介词，out of order是固定用法，意为“杂乱无章”，所以选out。
一、选择填空题（每题10分，共5题）
题目1
未回答
满分10.00
未标记标记题目
题干
—____________________identify the problems that have been occurring?
—Well, as you know, the problems we had with Gary caud a lot of friction among the te
am.
选择一项：
A. What would you
B. Will you
C. Are you able to
反馈
你的回答不正确
解析：本题考核“询问工作情况”的交际用语。选项A用的疑问词不对，正确的问句是“How would you”；
选项B不适用于询问工作情况；选项C表达了第一说话人需要明确回答的意思，是此处较为理想的答案，所以答案是C。
题目2
未回答
满分10.00
未标记标记题目
题干
— If you can't say what you've come to say at the meeting, what's the point?
—____________________,but I think you might need to change your approach somewhat.
选择一项：
A. I am not sure
B. I can e that
C. I know that
反馈
你的回答不正确
解析：本题考核“对他人观点表示赞同”的交际用语。此处需要用一句较短的话语来对第一说话人的观点进行评价，为下文进一步的说明做铺垫。第一个选项没有给出明确的观点，第三个选项虽然表明了说话人的观点但是不够礼貌，只有选项B对第一说话人的观点给予了明确和礼貌的评价，所以答案是B。
题目3
未回答
满分10.00
未标记标记题目
题干
If demand is rising but the firm __________ from communication failure, then stocks will fall and there will be understaffing.
选择一项：
A. has been suffering
B. is going to suffer
C. is suffering
反馈
你的回答不正确
译文：如果需求持续增加而公司遭遇沟通失误，那么库存将下降并且出现人手不足的情况。
解析：此处使用现在进行时用来表示变化、趋势和发展，是表示一种可能性，而并非实际发生的或计划发生的事情，因此正确答案是C。
题目4
未回答
满分10.00
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题干
What you need to do is to keep things short and sweet, just the ______.
选择一项：
A. questions
B. topics
C. highlights
反馈
sophie zelmani你的回答不正确
译文：你要做的就是发言尽量简短和讨人喜欢，只需要说重点。
解析：question意为“问题、议题”；topic意为“主题、话题”；highlight意为“重要的事情”。根据语境，答案应该是C。
题目5
未回答
满分10.00
未标记标记题目
题干
Every time I tried to say something, he would ______ to something el.
选择一项：
A. move off
B. move on
C. move over
反馈
你的回答不正确
译文：每次我想发言的时候，他就改变了话题。
解析：动词短语move off“离开”，move on“结束某活动后改做其他的事”，move over“挪动”，根据语境，答案应该是B。
题目6
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满分50.00
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题干
二、阅读理解：根据文章内容，完成选择题（共50分）。
Communication Failure
The meaning of “communication” goes a lot deeper than people often think. Communication is about conceiving, nding, receiving, and interpr
