Unit 6
Lead in > Task 1
Basic listening practice
CDACB
Listening in > Task 1
ABAABAA
Listening in > Task 2
BCCAD
Listening in > Task 3
CAACB
Let's talk > Task 1
okay什么意思
(1) 900
(2) customer calls
(3) 70
(4) human resources
(5) supported
(6) customer-facing
(7) place
(8) two
(9) right people
(10) realistic
Let's talk > Task 2
(3) Candidates have a telephone interview that would last somewhere in the region of 15 minutes.
naris>youz(2) Candidates come to have a tour of the centre. They get to e the role, e how it feels, and feel the culture of the company.
(1) Candidates complete an application form.
(4) Candidates have a two-hour asssment consisting of a role-play which looks at their customer rvice ability and a competency interview.
Let's talk > Task 3
Further listening and speaking > Further listening >
Task 1
(1) coast
(2) impresd
(3) shipping company
(4) cargo
(5) communication skills
(6) esntial
(7) ast
(8) team spirit
(9) her age
(10) her parents
Further listening and speaking > Further listening >
ur
Task 2
BAABA舞蹈培训
Task 3
CCBAD
头发一天就油怎么办Further listening and speaking > Viewing and speaking >
Task 1你好英文
(1) lection
(2) pressure
盛夏的果实日文版
(3) marketing
(4) interview
(5) business
(6) nervous
(7) laugh
(8) redundant
(9) difficult
(10) sacking
Further listening and speaking > Viewing and speaking > Task 2
略
Test
CBCDC
(1) ice
(2) Examples
(3) parking
(4) respon
(5) provide
(6) 调整心态 impression
(7) ages
(8) If this is the place where you would be working, they would automatically be worried that you will be late for work everyday
(9) They might be historical questions regarding your previous employment or education
(10) Make a statement, then support it by giving an example of a situation and how you handled itpotential
