Unit 6
Lead in > Task 1
Basic listening practice
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Listening in > Task 1
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Listening in > Task 2
BCCAD
Listening in > Task 3
CAACB
Let's talk > Task 1
(1) 900
(2) customer calls
(3) 70
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(4) human resources
(5) supported
(6) customer-facing
(7) place
(8) two
(9) right people
(10) realistic
Let's talk > Task 2
外贸询盘
(3) Candidates have a telephone interview that would last somewhere in the region of 15 minutes.
(2) Candidates come to have a tour of the centre. They get to e the role, e how it feels, and feel the culture of the company.
(1) Candidates complete an application form.
(4) Candidates have a two-hour asssment consisting of a role-play which looks at their customer rvice ability and a competency interview.
Let's talk > Task 3
en wikipedia orgFurther listening and speaking > Further listening >
Task 1
早教中心哪个好(1) coast
(2) impresd
demo什么意思
(3) shipping company
(4) cargo
(5) communication skillsconnector
(6) esntial
(7) ast
(8) team spirit
(9) her age
(10) her parents
Further listening and speaking > Further listening >
Task 2
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在线辞典Task 3
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Further listening and speaking > Viewing and speaking >
Task 1
(1) lection
(2) pressure
(3) marketing
(4) interview
(5) business
(6) nervous
(7) laugh
(8) redundant
(9) difficult
(10) sacking7099
Further listening and speaking > Viewing and speaking > Task 2
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Test
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(1) ice
(2) Examples
(3) parking
(4) respon
(5) provide
(6) impressionreframe
(7) ages
(8) If this is the place where you would be working, they would automatically be worried that you will be late for work everyday
drenched什么意思(9) They might be historical questions regarding your previous employment or education
(10) Make a statement, then support it by giving an example of a situation and how you handled it