Chapter 7: Interviewing Candidates
Multiple Choice
1. The ________ is considered by many to be the most important screening tool.
a. telephone reference
b. reference letter
c. lection interview
d. management asssment center
e. work sampling technique
(c; easy; p. 254)
2. A(n) ________ is a procedure designed to obtain information from a person through oral respons to oral inquiries.
a. writing test
b. work sample simulation
c. interview
d. reference check
e. background check
(c; easy; p. 254)
3. When an interview is ud to predict future job performance on the basis of an applicant’s oral respons to oral inquiries, it is called a(n) ________ interview.
a. lection
b. appraisal
c. exit
d. preview
e. structured
(a; easy; p. 254)
李阳疯狂英语音标4. When an interview follows a performance appraisal and focus on discussing an employee’s performance rating, it is called a(n) ________ interview.
a. lection
勃朗特三姐妹b. appraisal
c. exit
d. preview
e. structured
(b; easy; p. 254)
5.
During a(n) ________ interview, a supervisor and an employee discuss the employee’s performance and future actions and goals.
a. lection
b. appraisal
c. exit
d. preview
h1n1甲型流感
e. structured
(b; easy; p. 254)
6. hubber________ interviews can provide insight into sources of dissatisfaction for employees.
lovinga. Selection
b. Appraisal
c. Exit
d. Preview
e. Structured
(c; easy; p. 254)
7. Another word for unstructured interviews is ________.
a. directive
b. nondirective
c. unformatted
d. 蒙昧是什么意思standardized
e. content-free
(b; easy; p. 254)
8. Structured interviews are also referred to as ________ interviews.
a. directive
英语小谜语b. nondirective
c. unformatted
d. standardized
e. content-free
(a; easy; p. 254)
9. Which of the following is a disadvantage of using structured interviews?
a. consistency across candidates
b. reduced subjectivity
c. lower potential for bias
d. enhanced ability to withstand legal challenge
e. lack of ability to pursue follow-up questions as they develop
(e; moderate; p. 255)
10.
An advantage of unstructured interviews is that they provide ________.
a. consistency across candidates
b. reduced subjectivity
c. lower potential for bias
d. enhanced ability to withstand legal challenge
e. an ability to pursue follow-up questions as they develop
(e; moderate; p. 255)
11. Which type of interview could also be described as somewhat like a general conversation?
a. nondirective
b. directive
c. standardized
d. situational
e. all of the above
targa
(a; easy; p. 254)
12. How do situational interviews differ from behavioral interviews?
a. situational interviews are bad on respons to past situations
b. situational interviews are bad on how an applicant might behave in a hypothetical situation
c. situational interviews utilize predetermined situational questions and answers
d. behavioral interviews ask applicants to describe their emotions in different hypothetical situations
e. situational and behavioral interviews do not differ
(b; difficult; p. 258; AACSB: reflective thinking)
13. Which of the following statements is reprentative of what might be asked in a behavioral interview?
a. 2014上海中考分数线“Tell me about a time you showed leadership in a difficult situation.”
b. “We are concerned with employee pilferage. As a manager here, how would you go about discouraging this behavior?”
c. “Suppo you were confronted with an angry customer who threatened to sue the company. What would you do?”
d. “Employees in this division are frequently under a great deal of stress. How do you think you would handle the stress of the position?”
e. “In this position, you would have the responsibility of hiring and firing subordinates. Imagine that you have to fire an employee who is consistently abnt becau he cares for an elderly parent. Tell me how you would handle this situation.”
(a; difficult; p. 258; AACSB: communication)
14.
What type of interview might include the statement, “Tell me about a time when you worked successfully in a team environment”?
a. situational
b. behavioral
c. stress
d. puzzle
e. directive
(b; moderate; p. 258)
15. Which of the following statements is reprentative of what might be asked in a situational interview?
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a. “Tell me about a time you showed leadership in a difficult situation.”
b. “How have you handled ethical dilemmas in the past?”
c. “Suppo you were confronted with an angry customer who threatened to sue the company. What would you do?”
d. “Can you think of a time when you were especially proud of your management skills? Tell me about that.”
e. “In this position, you are responsible for hiring and firing subordinates. Have you ever fired anyone before? Tell me how you handled the situation.”
