Chapter 1 What Is Organizational Behavior?
1. Which of the following is most likely to be a belief held by a successful manager?
a. Technical knowledge is all that is needed for success.
b. It is not esntial to have sound interpersonal skills.
c. Technical skills are necessary, but insufficient alone for success.
d. Effectiveness is not impacted by human behavior.
新年快乐的英文怎么写 e. Technical skills do not influence efficiency.
2. Which of the following would not be considered an organization?
a. a church
b. a university
c. a military unit
d. all adults in a given community
e. an elementary school
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3. Which of the following is best defined as a consciously coordinated social unit, compod of two or more people, which functions on a relatively continuous basis to achieve a common goal or t of goals?
a. party
b. unit
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dch c. team
d. community
e. organization
4. Mintzberg concluded that managers perform 10 different, highly interrelated roles. W
hich of the following is one of the broad categories into which the roles could be grouped?
a. intrapersonal
b. institutional
c. decisional
d. affective
e. reflective
5. According to Mintzberg, one of management’s interpersonal roles is _____.
a. spokesperson
b. leader
c. negotiator
d. monitor
e. devil’s advocate
6. Robert Katz identified three esntial skills that managers need to have in order to reach their goals. What are the skills?
a. technical, decisional and interpersonal
b. technical, human, and conceptual
turn around c. interpersonal, informational and decisional
d. conceptual, communication and networking
e. human, informational and communication
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7. According to Luthans and his associates, which of the following is considered a part of traditional management?
a. disciplining
b. decision making
c. exchanging routine information
d. acquiring resources
e. investing
8. How does Luthans define a manager’s success?
a. by the quantity and quality of their performance
b. by the satisfaction and commitment of their employees
c. by the rate and quantity of pay rais
d. by the speed of their promotion
e. by their scores on a 360-degree feedback analysis
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Enter Organizational Behavior
9. What are the three primary determinants of behavior that organizational behavior focus upon?
a. profit structure, organizational complexity, job satisfaction
b. individuals, profit structure, and job satisfaction
c. individuals, groups, and job satisfaction
d. groups, structure, and profit structure
e. individuals, groups, and structure
10. Organizational behavior is constructed from all of the following disciplines except _____.
a. physics
b. psychology
c. anthropology
d. sociology
e. social psychology
11. The science that eks to measure, explain, and sometimes change the behavior of humans and other animals is known as _____.
a. psychiatry
b. psychology
c. sociology
二月英语 d. political science
e. organizational behavior
TRUE/FALSE
What Managers Do
T 1. Luthans’ rearch indicates that among effective managers, communication made the largest relative contribution and networking the least.
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cpu是什么F 2. Anthropology has helped us understand differences in values and attitudes between people in different countries.
