Rooms Terminology
客房专用术语：
Accommodation: Description of bed type and location of a particular room.
住所：用于描述特定的房间位置及房间的床型。
Adjoining Rooms: Adjacent rooms that are not rviced by a connection door.
相邻房间：相邻房间，但不设有相互连通的连接门。
Advance Deposit: Money received by the hotel in advance of the guest’s arrival to guarantee the room accommodations.
预缴押金：酒店在客人入住前，用于确保客人可得到所要求房间提前收取的金额。
Advance Payment: Money requested by the Guest Services Agents at check-in of a guest who did not make an advance rervation and who is unable to produce any of the credit cards accepted by hotel.
预付款：没有预定的客人在入住酒店时，不能使用酒店所要求信用卡的情况下，宾客需向前台支付的提前支付款项。
Allotment: Certain number of rooms allocated to travel agents for free sale purpo.
房间分配：酒店分配给旅行社一定数量的房间作为供其使用的免费房间。
当然英文怎么说Amenity: 初中英语课堂游戏A gift for a compliments of the hotel, liquor, fruit basket, newspapaer, etc.
礼品：给宾客的礼物，例如酒店设置的小礼品、酒类、水果篮及报纸等。
Arrival: Date of check-in.
到达：客人的入住时间
Average Room Rate长沙培训: Total Rooms Revenue divided by Total Number of Revenue/Occupied Rooms (excluding hou-u and complimentary rooms.)
平均房价: 用总客房收入除以收入产生房间总数/入住房间总数（办公用房及，
免费房间除外。）
Average Hou Rate： Total Rooms Revenue divided by Total Saleable Rooms.
酒店平均房价：用客房总收入除以可销售客房总数。
Billing Instructions: Specific instructions for the charging of a guest’s account to his company or home address.
帐单结算说明：在客人使用其公司地址或家庭住址结帐时，对宾客进行的特定说
明。
多多包涵Block: A room that is being held for a certain guest on a certain date.
预留：特定的房间在特定的日期为宾客保留。
Booked to Capacity/ Refers to a situation when the hotel has accepted the maximum
Fully Booked: number of rervations and is unable to take any more without being p
laced in an overbooked situation.
房间订满/完全预定：是指酒店已经接受了在允许范围内的全部预定，不可再进行任何预定，只可以将预定列入超额预定的范围。
Bucket: 惊喜英文怎么写surpriThe space, box, drawer allocated for Registration cards, correspondences, supporting documents, etc. Located at Front Desk (Pre-registration or Folio)
前台桶：位于前台的特定位置、架子或抽屉等用于放置登记卡、刊物、单据等等。
雪鸮Cancellation: A rervation which is no longer required by the client.
Non-guaranteed rervations will be relead by 6:00pm on day of arrival. For guaranteed rervations, no charge will be levied if booking is cancelled before 6:00pm of scheduled arrival.
取消预定：宾客取消已经提出的预定。非保证预定在到达当天下午6点之前可以
取消。对于保证预定，若在计划到达日下午六点之前取消预定，不收
取费用。
Cash Advance: To give money to guest obtained from guest’s credit card, a nominal surcharge is added, normally between 3% to 5%.
现金垫款：声称英文从客人的信用卡中提取，为客人支付的现金。会收取一定手续费，一
般为3% 至 5%。
Cash Credit: Written verification of cash received from a guest and apply to his account.
担保放款：从客人帐户为客人提取现金的书面证明。
Cash Float: A fixed amount of funds allotted to a Guest Services Assistant for foreign exchange, change for cash transactions and refund of cash deposit.
现金流通：分配给宾客服务助理用做外汇服务、现金周转及现金退款的一定数额
的资金。
Cash Overage: A condition whereby the cash remitted if more than the expected amount stated in the cashier’s report.
现金超出：所收取现金超出出纳账面上的所述金额的情况。
Cash Remittance: 英语 音标The day’s collection in local and foreign currencies to be submitted to General Cashier.
现金上交：当天的现金及外汇上交于总出纳。
Cash Shortage: A condition whereby the cash remitted is less than the expected amount stated in the cashier’s report.
现金不足：所收取现金少于出纳账面上所述金额的情况。
Check-In: Process of guest’s registration upon arrival.
入住：在宾客到达后，宾客登记的过程。
Check-Out: Process of guest’s ttling their hotel bills and departing the hotel.
退房：宾客支付酒店帐单离开酒店的过程。
Check-Out Time: Time designated by hotel for guest to vacate his room at completion of stay. Check-out time id normally 12:00noon.
退房时间：酒店制定的、客人完成住宿腾空房间的时间。一般的退房时间为中
午12点。
Clo Cashier:申请留学网 A function whereby the Guest rvices Assistant balances his/her account and prints his/her respective transaction reports.
现金关闭：heir是什么意思宾客服务助理总结账面并打印出相关的交易报告的过程。
Commission: Money nt to Bona-fide travel agents as payment for nding guest to a hotel paying full rate. The normal percentage is 10% of the room rate, excluding rvice charge and prevailing government taxes.
佣金：当旅行社带领宾客来到酒店并支付未打折房价时，酒店为旅行社支付
的金额。正常金额为房价的比率为10%，不包括服务费及当地政府的税收。
Complimentary: Rooms given free for business promotion purpos (e.g. familiarization groups and travel agents ); rooms accorded to hotel employees for leisure in accordance with Corporate Office policy guidelines. The free of charge rooms must be authorized by General Manager/Hotel Manager/Director of Operations or Chairman.
