Individual Report
F84T 34 Managing People and Organisations
Outcome 2
N少年宫AME:
SCN:
CLASS:
冬三月
藏传佛教文化Contents
宝宝奶粉Introduction
红雨瓢泼泛起了回忆怎么潜Three points in this report. Using the Maslow’s theory analysis the Shangri-la hotel in the ca. The benefits of expectancy theory. Combining with ca write five ways to improve performance. The content of the final includes Belbin-team roles and contribution and three factors influencing of team cohesion. The following is the main content of the paper.
Section1: Content and Process Theory within Application
Maslow’s theory: Maslow’s theory is put forward by Maslow in the mid-1950s. Maslow describes the human needs into the same pyramid from low to high level be divided into five kinds. The Shangri-La Hotel’s kitchen staff are analyzes and bas on an analysis of Maslow’s theory.
静摩擦力定义Basic and physiological needs: The kitchen staff have physiological needs. So the Shangri-La Hotel mast offers kitchen staff food and shelter. The Shangri-La Hotel promis kitchen staff the satisfaction of physiological needs. Kitchen staff will definitely work hard.
Safety and curity needs: The kitchen staff have safety and curity needs. The Shangri-La Hotel must provide insurance for kitchen staff personal safety. Shangri-La links with insurance companies and insurance companies provide kitchen staff insurance.
Social needs: Kitchen staff maintains kitchen’s regular operation. Kitchen staff are important part in kitchen. Kitchen staff hard work in the kitchen, has is able to realize lf-value.
Ego needs: Craig is a sous chef but he does not respect the views of his employees. Craig is not to given the ego of kitchen staff. Kitchen staff want respect, so Craig mast given ego of kitchen staff and kitchen staff mast lf-respect.
Self-fulfilment needs: Kitchen staff has their purpo and intents. Kitchen staff realizes their value in the work and make their progress in the work. Kitchen staff works hard and become a chef.
Conclusion
Maslow’s hierarchy has diversification. People at different times have different needs. Maslow propod that all humans ek to fulfill a hierarchy of needs. His hierarchy be reprented with a pyramid by him. The potential has kitchen staff’s need and people have potential demand. Maslow’s hierarchy has variability. People have different demand in different environments.
Expectancy theory
Expectancy theory is put forward by Vroom. Expectancy theory that motivation is heightened when behaviors are highly instrumental in achieving desires outcomes.
Instrumentality includes the Shangri-La hotel Managers wants have reward system and rewards can include a promotion and a ri. The reward system mast befit the employees’ expectations. Manager’s valences for rewards weather or not employees be attracted by reward and reward positive or negative impact on employee.
Conclusion
The discretion of the expected value is embodied by lf-interest. Manager’s Rewards System attracts employs but rewards system depends on human’s subjectivity and experience.
Section 2: Methods improving job performance
There are so many 皮皮虾我们走ways to improve job performance such as job design, quality of working life, the nature of supervision, u of technology, the meaningfulness of work, job rotation and improving job performance of team members, autonomy and reward.
我深爱的那个人Select five points combines with cas
Job design: Chef’s personal methods influence hotel management. Craig prevents waiting staff deal with the problem that affect efficiency. Redistribution of power from Craig’s power to managers. So Shangri-La Hotel improves the processing efficiency that conducive hotel development
Reward: Shangri-La Hotel ts up a bonus system. Rewards can improve staff motivation. Alisa rewards hotel staff who studies in local collage. Hotel staff studies in collage can improve their rvice quality that for the hotel development. Alisa can finding the most successful people and promoting them out and take them become manages.
Job rotation: Shangri-La hotel need training programs, such as rotations. Alisa can get managers working on every area of the site in hotel, so they know different working environment and they have a variety of work experience. Job rotation can help managers eliminates the monotony of work.
