第一章练习
Chapter 1 What Is Organizational Behavior?
MULTIPLE CHOICE
1. Over the past two decades, business schools have added required cours on people skills to
many of their curricula. Why have they done this?
a. managers no longer need technical skills in subjects such as economics and accounting to
succeed
b. there is an incread emphasis in controlling employee behavior in the workplace
c. managers need to understand human behavior if they are to be effective
微信昵称好听的
d. the skills enable managers to effectively lead human resources departments
e. a manager with good people skills can help create a pleasant workplace
2. Which of the following is most likely to be a belief held by a successful manager?
a. Technical knowledge is all that is needed for success.
b. It is not esntial to have sound interpersonal skills.
c. Technical ski lls are necessary, but insufficient alone for success.
d. Effectiveness is not impacted by human behavior.
e. Technical skills do not influence efficiency.
3. Which of the following is least likely to be considered a manager?
a. an administrator in charge of fund-raising activities in a non-profit organization
b. a lieutenant leading an infantry platoon
c. a doctor who acts as head of the physiotherapy department at a public hospital
d. the mayor of a large city
e. an IT technician who enables communication between all of a company’s employees
4. Determining how tasks are to be grouped is part of which management function?
a. planning
b. leading
c. controlling
d. organizing
e. contemplating
5. Robert Katz identified three esntial skills that managers need to have in order to reach their
goals. What are the skills?
a. technical, decisional and interpersonal
b. tech nical, human, and conceptual
c. interpersonal, informational and decisional
d. conceptual, communication and networking
e. human, informational and communication
6. According to Katz, when managers have the mental ability to analyze and diagno complex
situations, they posss _____ skills.
风味茄子怎么做a. technical
b. leadership
c. problem-solving
d. conceptual
e. reactive
7. ______ is a field of study that investigates the impact that individuals, groups, and structure have
on behavior within organizations for the purpo of applying such knowledge toward improving an organization’s effectiveness.
a. Organizational development
分组游戏b. Human Resources Management
c. Organizatio nal behavior提成方案
d. People management
e. Corporate strategy
8. Which of the following is not a core topic of organizational behavior?
a. motivation
b. attitude development
c. conflict
d. r esource allocation
e. work design
定边
9What are the three primary determinants of behavior that organizational behavior focus upon?
a. profit structure, organizational complexity, job satisfaction
b. individuals, profit structure, and job satisfaction
c. individuals, groups, and job satisfaction
d. groups, structure, and profit structure介词用法
e. individuals, grou ps, and structure奥运会乒乓球冠军
10. In order to predict human behavior, it is best to supplement your intuitive opinions with information
derived in what fashion?
a. common n
b. direct obrvation
c. systematic inquiry
d. speculation
e. organizational theory
11. Organizational behavior is constructed from all of the following disciplines except _____.
a. physics
b. psychology
c. anthropology
d. sociology
e. social psychology
哥哥太爱我了怎么办漫画12. Psychology’s major contributions to the field of organizational behavior have been primarily at
what level of analysis?
a. the level of the group
b. the level of the individual
c. the level of the organization
d. the level of the culture
e. the level of interacting groups
13. Which of the following statements best describes the current status of Obrvational Behavior
concepts?
a. They are bad on universal truths.
b. They can be ud to predict human behavior only if the situation is clearly specified.
c. There is general connsus among OB rearchers and scholars on the simple concepts that
underlie most human behavior.
d. The cau-effect principles that tend to apply to all situations have been discovered.
e. Cau and effect relationships for most human behaviors have been isolated.
14. When managers put employees in charge of what they do, they are _____ the employees.
