Rearch bad on the Web Shopping rvice Quality and Customer Satisfaction and Loyalty
作者:Ying Sun, Xuan Su, Aiying Jiao
芒果孕妇可以吃吗来源:《铿锵读音ISTP》2013年第02形容友情期
Abstract. The online shopping has changed people's traditional mode of shopping. With more and more customers participate in online shopping, and the online shopping rvice providers need to improve the quality of rvice to attract customers to improve customer satisfaction. Bad on SERVQUAL model附和读音>曹操人物形象分析, this paper explores the association between various dimensions of rvice quality of the web-bad shopping and customer satisfaction and rvice loyalty, and gives an analysis of the five dimensions of quality of rvice in the context of online shopping中秋节有什么习俗,泡打粉能发面吗 the relationship between rvice quality and customer satisfaction and loyalty, and thus providing the reference for online shopping rvice.