国开04018-管理英语2-任务7-辅导资料以及国开04019管理英语3任务5-辅导资料
国开04018-管理英语2-任务7参考答案
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鲍国安儿子题目1：—Hello, is that rvice center? The elevator of our apartment doesn’t work.
—
: Oh, Idon’t know what’s wrong with it.
; Sorry, I’ll have it checked out at once.
; Ok, Ie.今生是兄弟
参考答案：Sorry, I’ll have it checked out at once.
题目2：—Why do you look unhappy. What’s the matter?
—.
: I’m satisfied with the good performance of the radio I’ve just bought.
; I’m glad to have bought this radio at such a price.
; I’m rather disappointed with the poor quality of the radio I’ve just bought.
参考答案：I’m rather disappointed with the poor quality of the radio I’ve just bought.
题目3：—Customer: We have ordered for almost one hour. Why is it so hard to get our dishes ready in your restaurant?
—Waiter:
: I’m really sorry about that.
; I don’t think it’s hard.
登科后孟郊; You’ll get it next time.
参考答案：I’m really sorry about that.
题目4：We are under ______to finish the task within such limited time.
: line
; pressure
红楼之岁月静好; expectation
参考答案：pressure油菜
题目5：I don’t know . Ijust arrived here two minutes ago.
: what’s going on
; how is going on
; who is going on
参考答案：what’s going on
题目6：二、阅读理解：阅读下面的短文，根据文章内容从A、B、C三个选项中选出一个最佳选项。
Imagine this situation: you have bought a faulty item from a shop and you take {A. them; B. it; C. him} back to complain. You go directly to the shop assistant and tell them your problem. They say they cannot help you, {A. which; B. it; C. that}makes you angrier, to the point perhaps where you start insulting the poor shop assistant. RESULT: This will do you no {A. comments; B. interests; C. favours}, like getting any compensation, or even a refund. If you go directly to the first person you e within the organization you are complaining about, you may be wasting your time {A. as; B. if; C. when} they may be powerless to take any action or provide you {A. to; B. with; C. for} a solution. So the important lesson to be learnt is to make sure firstly that you are speaking to the relevant person, the one who has the authority to make decisions.
参考答案：子问题1：B. it; 子问题 2：A. which; 子问题 3：C. favours; 子问题 4：A. as;
如何分辨真假烟子问题 5：B. with
题目7：—
—Neither do I. Look at our community, it is such a mess.
却无心看风景: Our rvice center don’t offer much help for us.
; Ireally don’t think our rvice center is satisfying.
; I’m slightly satisfied with our rvice center.
参考答案：Ireally don’t think our rvice center is satisfying.
题目8：—?
—That’s great!
: What are you going to eat at the Mexican restaurant
; When are you going to dinner at the Mexican restaurant
; How about going to dinner at the Mexican restaurant tonight
杀人鲸参考答案：How about going to dinner at the Mexican restaurant tonight
题目9：We feel with the inconvenience the rvice center brought us.
: disappointed
; worried
; surprid
参考答案：disappointed
题目10：It is only by agreeing with their view point and that you will resolve the situation and nd the customer away happy.
