投诉信写作鱼胶的功效
双十一
写信投诉抱怨的题型很常见,怎样才能合理的表述不满,又能显得理由充分?下面介绍下这类书信的常用词汇和句型
Complaint Letter
词汇:
文件夹怎么建complain against sb. about sth.投诉......
dissatisfaction with不满于......
put up with / bear / tolerate忍受
保育笔记awful 糟糕的
poor rvice糟糕的服务
inconceivable不可思议的
out of one’s expectation令某人大失所望
丝瓜尖的做法
look into / go into / investigate调查
incident / matter 事件
sanitary situation卫生条件
bad manners 不礼貌
disturbance干扰
nuisance 麻烦事
remedy 补救
solve解决
脸部图片recurrence再次发生
句型:
小林浩1) I am writing to you to complain about ...
2) I am writing to express my
3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...
4) I can hardly bear /tolerate /put up with it any more.
5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.
6)I sincerely hope that it will review its management system, with the view to providing, better rvice to the public.
7) We trust that you will now consider this matter riously and make an effort to prevent the recurrence of this kind.
8) We will appreciate your willingness to make up for the loss.
考研英语小作文模板:投诉信
投诉信1
结构要点投诉信是对产品或服务表示不满的信件,一般分三个部分:
1. 提出投诉内容;
2. 说明具体情况;
财务交接清单
3. 提出解决办法。
Suppo you bought a woolen scarf(围巾) by mail order but later found a hole in it. Write a letter of complaint to describe that matter and require ttlement. Do not sign your own name at the end of your letter, using “Li Ming” instead.
To whom it may concern,
The woolen scarf I bought by mail order from your company arrived on time the day bef
ore yesterday. But when I checked it, I found a hole in the middle. I was astonished becau the hole was obvious and I did not think you should neglect this deficiency when you delivered it. I have dialed your rvice number for veral times and it was always busy.
Now this problem keeps worrying me. Can you change a new one for me as soon as possible? How shall I nd this scarf back to you? Thanks for your consideration.
I am looking forward to your early reply.
Yours faithfully,
Li Ming
投诉信2
语言注意点投诉信应重点表明投诉的原因,叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时,语言要把握分寸,不失风度。
Write a letter to complain about an unhappy experience in about 100 words to describe the matter and ask for the mistake to be corrected. Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir,
I am writing to you about a most unhappy experience. Last Tuesday morning, we took a long route bus of your company from Dukou to Lijiang. The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at for mechanical problems. The driver and the ticket ller could neither solve the problem by themlves nor ek help from others.
Where we stopped was nowhere near a village. Up until 8 o’clock, another bus finally carried us to a shabby rural motel. We had to pay for our accommodation. The room was too small and the quilt was so dirty. To our surpri, when we just managed to sleep at around , the driver came to wake us up—the bus had been fixed!
I suggest that you look into this matter immediately and deal with it quickly and properly.
Looking forward to your reply.
Yours,
Li Ming
考研英语投诉信经典范文举例及点评
2005年12月27日 09:26 来源:竞学网
范文之一
[Directions]: Suppo that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require ttlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we ud it for veral days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprid to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.
This problem has affected our normal life. Would you plea let me know whether or not you can nd a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
[文章点评]
这封投诉信可以说写得非常好,结构很清晰,第一段首先肯定对方按时送货上门的做法,随后简述冰箱出了问题。第二段说明具体问题,第三段提出要求。
范文之二
Dear Sir:
With reference to our order No. W98, the 120 computer ts supplies to the above order were delivered the day before yesterday, but we regret that 20 ts were badly damaged.
The packages containing the computer ts appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer ts with care and can only assume that damage must be due to careless handling at some stage prior to packing.