Chapter 1 Introduction to Management and Organizations
TRUE/FALSE QUESTIONS
A MANAGER’S DILEMMA
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宝宝脚外翻怎么办1.Today’s managers are just as likely to be women as they are men
.
2.Management affects employee morale but not a company’s financial performance
WHO ARE MANAGERS?
3.In order to be considered a manager, an individual must coordinate the work of others.
4.Supervisors and foremen may both be considered first-line managers.
WHAT IS MANAGEMENT?
5.Effectiveness refers to the relationship between inputs and outputs.
6.Effectiveness is concerned with the means of getting things done, while efficiency is concerned with
the attainment of organizational goals.
7. A goal of efficiency is to minimize resource costs.
8.Efficiency is often referred to as “doing things right.”
9.Managers who are effective at meeting organizational goals always act efficiently.
WHAT DO MANAGERS DO?
10.The four contemporary functions of management are planning, organizing, leading, and controlling.
11.Determining who reports to whom is part of the controlling function of management.
12.Directing and motivating are part of the controlling function of management.
are basically equivalent to M intzberg’s management roles.
13.Fayol’s management functions
14.The roles of figurehead, leader, and liaison are all interpersonal roles.
15.Disturbance handler is one of Mintzberg’s interpersonal roles.
16.Mintzberg’s informational management role involves receiving, collecting, and disminating
information.
17.Mintzberg’s resource allocation role is similar to Fayol’s planning
119消防宣传function becau it involves the
.
coordination of employee’s activities
18.Resource allocation and disturbance handling are both considered decisional roles.
19.A finance manager who reads the Wall Street Journal on a regular basis would be performing the
figurehead role.
20.Katz found that managers needed three esntial skills: technical, human, and informational.
21.Technical skills become less important as a manager moves into higher levels of management.
22.Conceptual skills become less important as a manager moves into top management.
abstract situations.
23.Interpersonal skills involve a manager’s ability to think about
24.Coaching and budgeting are skills cloly related to the management function of leading.
25.Budgeting is a skill that is related to both planning and controlling.
26.In today’s world, organizational managers at all levels and in all areas need to encourage their
employees to be on the look-out for new ideas and new approaches.
27.Only first-line managers and employees need to be concerned with being customer-responsive.
28.Innovation is only important in high-tech firms.
WHAT IS AN ORGANIZATION?
29.A distinct purpo is important in defining an organization.
30.A nontaxable organization, such as the United Way, cannot be considered an organization.
MULTIPLE-CHOICE QUESTIONS
For each of the following choo the answer that most completely answers the question.
A MANAGER’S DILEMMA
31.Which of the following statements regarding managers in today’s world is accurate?
a.Their age range is limited to between 30 and 65.
b.They are found only in large corporations.
c.They can be found exclusively in for-profit organizations.
d.The single most important variable in employee productivity and loyalty is the quality of the
relationship between employees and their direct supervisors.
32.According to data collected by Catalyst, a nonprofit rearch group, _________ percent of corporate
officers in Fortune 500 companies are women.
a.55.3
b.15.7
c.39.7
d.21.9
WHO ARE MANAGERS?
33.Someone who works with and through other people by coordinating their work activities in order to
accomplish organizational goals is ___________.
a.an asmbly line worker
b. a laborer
c. a manager
d. a salesperson
34.In the past, nonmanagerial employees were viewed as employees who ___________.
c.supervid others
d.had no others reporting to them
35.Which of the following types of managers is responsible for making organization-wide decisions and
establishing the plans and goals that affect the entire organization?
a.first-line managers
c.production managers
36.All levels of management b etween the supervisory level and the top level of the organization are
termed _____________.
a.middle managers
b.first-line managers
c.supervisors
d.foremen
37.Which of the following levels of management i s associated w ith positions such as executive vice
president, chief operating officer, chief executive officer, and chairman of the board?
b.middle managers
c.first-line managers
38.Agency head or plant manager is most likely associated with which of the following?
b.middle managers
c.first-line managers
39.The lowest level of management is ______________.
a. a nonmanagerial employee
b. a department of rearch manager
c. a vice president
d. a first-line manager
鸡的卡通图片40.Supervisor is another name for which of the following?
b.middle manager
c.first-line manager
菱荡
41.Managers with titles such as regional manager, project leader, or plant manager are
_______________.
a.first-line managers
c.production managers
d.middle managers
42.Which of the following best reflects the management structure of a traditional organization?
a.pyramid
b.circle
c.hub with spokes
d.infinite line
43.Division manager is associated with which of the following levels of management?
b.middle managers
c.first-line managers
WHAT IS MANAGEMENT?
44._____________ is the process of getting activities completed efficiently and effectively with and
through other people.
a.Leading
b.Management
c.Supervision
d.Controlling
45.The distinction between a managerial position and a nonmanagerial position is _______________.
a.planning the work of others
46.Which of the following is an example of an efficient manufacturing technique?
a.cutting inventory levels
b.increasing the amount of time to manufacture products
c.increasing product reject rates
d.decreasing product output表达感情的句子
47.Wasting resources is considered to be an example of managerial _____________.
a.efficiency
b.effectiveness
c.inefficiency
d.ineffectiveness
48.An automobile manufacturer that incread the total number of cars produced at the same cost, but
with many defects, would be _____________.
a.efficient and effective
b.increasing efficiency
c.increasing effectiveness
49.Effectiveness is synonymous with _____________.
d.efficiency
50.Efficiency refers to _____________.烟花散
a.the relationship between inputs and outputs
b.the additive relationship between costs and benefits
c.the exponential nature of costs and outputs
d.increasing outputs regardless of cost
51.In successful organizations, ______________.
a.low efficiency and high effectiveness go hand in hand
b.high efficiency and low effectiveness go hand in hand
c.high efficiency and high effectiveness go hand in hand
d.high efficiency and high equity go hand in hand
52.Whereas _____________ is concerned with the means of getting things done, _____________ is
concerned with the ends, or attainment of organizational goals.
