1.人力资源管理导论
组织:(organization)
管理者:(manager)
管理过程:(management process)
人力资源管理:(human resource management)
职权:(authority)
直线职权:(line authority)
职能职权:(staff authority)
直线经理:(line manager)
职能经理:(staff manager)
全球化:(globalization)
人力资本:(human capital)
伦理道德:(ethics)
2.公平就业机会及相关法律
积极的反歧视行动:(affirmative action)
规范化指南:(uniform guide lines)
受保护群体:(protected class)
混合动机:(mixed motive)
合格者:(qualified individuals)
性骚扰:(xual harassment)
五分之四法则:(4/5 ths rule)
消极影响:(adver impact)
差别拒绝率:(sisparate rejection rates)
限制性政策:(restricted policy)
人口比较:(population comparisons)
真实职业资格:(bona tide accupational qualification)
建设性争议处理程序:(alternative dispute resolution)
建设性争议处理计划:(ADR program)
多元化:(diversity)
刻板印象:(stereotyping)
歧视:(discrimination)
象征主义:(tokenism)
种族中心主义:(ethnocentrism)
性别角色刻板印象:(gender-role stereotype)
善意努力战略:(good faith effort strategy)
逆向歧视:(rever discrimination)
3.人力资源管理战略与分析
战略规划:(strategic plan)
战略管理:(strategic management)
使命陈述:(mission statement)
公司战略:(corporate-level strategy)
竞争战略:(competitive strategy)
竞争优势:(competitive advantage)
职能战略:(functional strategy)
战略性人力资源管理:(strategic human resource management)
战略地图:(strategy map)
人力资源计分卡:(HR scorecard)
数字仪表盘:(digital dashboard)
基于战略的衡量指标:(strategy-bad metrics)
人力资源管理审计:(HR audit)
高绩效工作系统:(high-performance work system)
4.职位分析与人才管理过程
人才管理:(talent management)
职位分析:(job analysis)
职位描述:(job description)
任职资格:(job specification)
组织结构图:(organization chart)
工作流程图:(process chart)
工作流分析:(workflow analysis)
业务流畅再造:(business process reengineering)
职位扩大化:(job enlargement)
职位轮换:(job rotation)
职位丰富化:(job enrichment)
工作日记/日志:(diary/log)
职位分析问卷法:(position analysis questionnaire)
标准职位分类:(standard occupational classification)
任务描述:(task statement)
职位要求矩阵:(job requirements matrix)
5.人事规划与招聘
人事规划:(workforce planning)
趋势分析:(trend analysis)
比率分析:(ratio analysis)
散点分析:(scatter plot)
任职资格条件库:(qualifications inventories)
人员替代图:(personnel replacement charts)
职位替代卡:(position replacement card)
马尔科夫分析法:(markov analysis)
继任规划:(succession planning)
员工招聘:(employee recruiting)
招聘产出金字塔:(recruiting yield pyramid)
职位空缺公告:(job posting)
非常规性配员:(alternative staffing)
即时招聘服务机构:(on-demand recruiting rvices)
大学校园招募:(college recruiting)
求职申请表:(application form)
6.员工测试与甄选
疏忽雇佣:(negligent hiring)
信度:(reliability)
测试效度:(test validity)
效标关联效度:(criterion validity)
内容效度:(content validity)
构想效度:(construct validity)
期望图:(expectancy chart)
兴趣测试:(interest inventories)
工作样本:(work samples)
工作样本技术:(work samples technique)
管理评价中心:(management asssment centers)
情境测试:(situational test)
视频模拟测试:(video-bad simulation)
小型工作培训和评价方法:(miniature job training and evaluation)
7.求职者面试
非结构化面试:(unstructured interviews)
结构化面试:(structured interviews)
情景面试:(situational interview)
行为面试:(behavioral interview)
职位相关性面试:(job-related interview)
压力面试:(stress interview)
结构化顺序面试:(unstructured quential interview)
小组面试:(panel interview)
集体面试:(mass interview)
求职者面试顺序误差:(candidate-order or contrast error)
结构化情境面试:(structured situational interview)
8.员工培训与开发
新员工入职引导:(employee orientation training)
培训:(training)
任务分析:(task analysis)
培训疏忽:(negligent training)
胜任素质模型:(competency model)
绩效分析:(performance analysis)
在岗培训:(on-the-job training)
学徒制培训:(apprenticeship training)
工作指导培训:(job instruction training)
程序化学习:(programmed learning)
行为塑造:(behavior modeling)
电子化绩效支持系统:(electronic performance support system)
工作助手:(job aid)
终身学习:(lifelong learning)