Unit Three Food﹠Beverage Service 餐饮部
第一节 Table Booking 餐饮预定
Ⅰ.New words &expressions
1.headwaiter 侍者领班
2.lectern (服务员)放订单的小台架；讲桌，教堂中的讲经桌
3. take order
4 .menu n
5 .rare adj.
6.medium[′mi:diēm] adj./n中间的；（三角形）中线
7. dress code
8. specialty [́speʃəlti]
9. wine list
10.leftovers n 剩饭菜 leftover adj.剩余的，吃剩的
Ⅱ. Methods of Cooking
Ⅲ.Dialogs
1. A Rervation for Four
(W=Waiter, G=Guest)
Mr. and Mrs. Smith are visiting Xi’an. They want to rerve a table for dinner.
Waiter: The Oriental Restaurant. May I help you?
G: I’d like to rerve a table for four.
W: For what time, sir?
G: 6:30 this evening.
W: I am terribly sorry, sir. All the tables are rerved until 7:30.
G: Why is this?
W: Well, sir, a big group is arriving at six. Would a rervation for 7:30 be too late?
G: Yes, I’m afraid so.
W: May I suggest our coffee shop, sir? I am sure they will have tables available.
G: All right. I’ll try the coffee shop, sir? Could you transfer my call?
W: Sure. Plea hold on, sir. I’ll put you right through.
G: Thank you very much.
W: Coffee shop, may I help you?
G: Yes, I want a table for four tonight at 6:30.
W: Very well, sir. A table for four at 6:30. May I know your name, plea?
G: Mr. Smith.
W: Thank you for calling, Mr. Smith. I have rerved a table in your name.
G: Thank you very much. Good-bye.
2. Ordering a Meal
Mr. Barton has made a rervation in the restaurant and now he is in the restaurant.
(W=Waitress，M=Mr. Barton)
Waitress: Good evening, Sir. Have you got a rervation?
Mr. Barton: Yes. For 7:00. The name is Barton.
Waitress: (The Waitress checks the list on her lectern) could you follow me, plea?
(The guest follows the waitress to his table)
Will this table be all right?
Mr. Barton: This table is just by the dance floor. Could we have another one?
W: Plea come this way. (The guest is taken to the table in the back)
Here is the menu.
M: Thank you.
W: May I have your order?
M: Yes, I’ll have a steak and chips, plea.
W: How would you like your steak, rare, medium, or well-done?
M: I’d like mine well-done.
W: Would you like your steak with a baked potato or French fries?
M: French fries, plea.
W：Would you care for a salad, Sir?
M: Yes, I want a Russian salad.
W: And what would like to drink with your meal?
M: I’d like to order wine.
W: Ill bring the wine list right away….
3. Booking a Table at a Restaurant
Contents:
A headwaiter is receiving a telephone call from a local customer to book a table for tonight.
Staff: Good morning. Best Food Restaurant .May I help you?
Customer：I'd like to rerve a table in your Sichuan Restaurant.
Staff: What time is it for?
Customer：We’ll come around eight o’clock tonight.
Staff: I’m sorry. We have so many guests this evening.
Customer：How long is the wait?
Staff: Nine o’clock should be OK.
Customer：Well, plea go ahead with the rervation.
Staff: How many in your party, sir?
Customer：We are group of six.
Staff: It’s OK. Your name, plea?
Customer：My name is Peter Yang. By the way, we’d like a table with a view of the garden.
Staff: No problem, Mr. Yang. Smoking or non-smoking?
Customer：Non-smoking.
Staff: Very good.
Customer：Do you have a dress code? Should the ladies wear formal dress?
Staff: No jeans, plea.
Customer：Thank you for your help.
Staff: My pleasure. We’re looking forward to eing you.
Ⅳ. Procedures of restaurant rvice
1. How to receive table bookings
When would you like your table, sir?
What time would you have your dinner, sir? For what time, sir/madam? For how many people?
How many people are there in your party? Could you plea tell me the number of diners?
May I have your name /telephone number, plea? Your name/telephone number, plea?
Any other requirements? Anything special, plea?
So it’s Mr. White, a table for five at 6:30 this evening .Am I right?
A table nears the window for Mrs. White for 3 at 12:00. Am I right?
2. How to usher customers
Let me show you the way. Plea follow me. I’ll bring you there.
I’ll walk you over. This way, plea. Follow me, plea.
Would you come this way, plea? Would you come with me, plea?
3. How to take orders
May I take your order now, sir/madam? What would you like to order? Any other food you’d like to order tonight?
