接待客户英语

2024年3月19日发(作者：龙隆)

问好

1. Good morning/afternoon/evening. /May I help you /Anything I can do for you

2. How do you do /How are you / Nice to meet you.

3. It’s a great honor to meet you./I have been looking forward to meeting you.

4. Welcome to China.

5. We really wish you’d have a pleasant stay here.

6. I hope you’ll have a pleasant stay here. Is this your fist visit to China

7. Do you have much trouble with jet lag

机场接客

1. Excu me; are you Mr. Wilson from the International Trading Corporation

2. How do I address you

3. May name is Benjamin liu. I’m from the Fuzhou E-fashion Electronic Company. I’m here to meet you.

4. We have a car an over there to take you to you hotel. Did you have a nice trip

5. Mr. David smith asked me to come here in his place to pick you up.

6. Do you need to get back your baggage

7. Is there anything you would like to do before we go to the hotel

相互介绍

1. Let me introduce my lf. My name is Benjamin Liu, an Int’l salesman in the Marketing Department.

2. Hello, I am Benjamin Liu, an Int’l salesman of FUZHOU E-FASHION ELECTRONIC COMPANY. Nice to meet you. /plead

to meet you. / It is a pleasure to meet you.

3. I would like to introduce Mark Sheller, the Marketing department manager of our company.

4. Let me introduce you to Mr. Li, general manager of our company.

5. Mr. Smith, this is our General manage, Mr. Zhen, this is our Marketing Director, . And this is our RD Department

Manager, Mr. Wang.

6. If I’m not mistaken, you must be Miss Chen from France.

7. Do you remember me Benjamin Liu from Marketing Department of PVC. We met veral years ago.

8. Is there anyone who has not been introduced yet

9. It is my pleasure to talk with you.

10. Here is my business card. / May I give you my business card

11. May I have your business card / Could you give me your business card

12. I am sorry. I can’t recall your name. / Could you tell me how to pronounce your name again

13. I’ am sorry. I have forgotten how to pronounce your name.

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小聊

1. Is this your first time to China

2. Do you travel to China on business often

3. What kind of Chine food do you like

4. What is the most interesting thing you have en in China

5. What is surprising to your about China

6. The weather is really nice.

7. What do you like to do in your spare time

8. What line of business are you in

9. What do you think about… /What is your opinion/What is your point of view

10. No wonder you're so experienced.

11. It was nice to talking with you. / I enjoyed talking with you.

12. Good. That's just what we want to hear.

确认话意

1. Could you say that again, plea

2. Could you repeat that, plea

3. Could you write that down

4. Could you speak a little more slowly, plea

5. You mean…is that right

6. Do you mean..

7. Excu me for interrupting you.

社交招待

1. Would like a glass of water / can I get you a cup of Chine red tea / How about a Coke

2. All right, let me make some. I’ll be right back.

3. A cup of coffee would be great. Thanks.

4. There are many places where we can eat. How about Cantone food

5. I would like to invite you for lunch today.

6. Oh, I can’t let you pay. It is my treat, you are my guest.

7. May I propo that we break for coffee now

8. Excu me. I’ll be right back

9. Excu me a moment.

告别

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1. Wish you a very pleasant journey home Have a good journey!

2. Thank you very much for everything you have done us during your stay in China.

3. It is a pity you are leaving so soon.

4. I’m looking forward to eing you again.

5. I’ll e you to the airport tomorrow morning.

6. Don’t forget to look me up if you are ever in FUZHOU. Have a nice journey!

约会

1. May I make an appointment I‘d like to arrange a meeting to discuss our new order.

2. Let’s fix the time and the place of our meeting.

3. Can we make it a little later

4. Do you think you could make it Monday afternoon That would suit me better.

5. Would you plea tell me when you are free

6. I’m afraid I have to cancel my appointment.

7. It looks as if I won’t be able to keep the appointment we made.

8. Will you change our appoint tomorrow at 10:00 to the day after tomorrow at the came time

9. Anytime except Monday would be all right.

10. OK, I will be here, then.

11. We'll leave some evenings free, that is, if it is all right with you.

品质

37．I hope you'll have a pleasant stay here.

希望你能在这儿过得愉快。

38．You must be tired after your long flight.

经过长途飞行，你一定很累了。

情境短语

1. get acquainted ()（和`……）认识，熟悉……

这个常用的短语暗示双方从不认识到熟识，“get”可换“become”。若是短语之3

后，要加上被认识的对象，以介系词“with”连接。

例：Our boss got acquainted with a couple of real estate agents in the golf

Club.

（我们老板在高尔夫俱乐部里结识了几位做房地产的商人。）

2. on top of things 完全掌握

字面的意思是将问题克服，高高踩在上面，引申为“控制全局”。

例：The new manager was always worried he wasn’t on top of things.

（新经理一直担心自己无法掌握全局。）

3. (a) force to be reckoned with 值得注意的人物

“(a) force”，“力量”，可以指一个团体、事物或个人；“reckon”在此的意思为“认定”。“a force to be reckoned with”是形容“有成功的条件而值得注意的人物、团体”。

例：The new company will be a force to be reckoned with in the future.

（这家新公司未来值得大家注意。）

4. Don't I know it. 我完全同意!

当此句型以句点(.)而非问号结尾时，表示完全同意对的方意见，为口语用法，强调的是肯定的含意。意思为”我怎会不知道！；我当然明白这一点！”。

例：You say the discount rate is too low Don't I know it!

（你说这折扣打得太少我完全同意！）

5. in a nutshell 简言之

“nutshell”原为“坚果壳”，又指“极小的容器”，故“in a nutshell” 这个副词短语的意思是“简言之”。

例：Bob told us in a nutshell what happened in the managers' meeting.

（Bob简略地告诉我们经理们开会的情形。）

6. growth ctor 成长领域

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这个经济学上的名词是指经济成长特别快速的领域，“ctor”是“区域；部门”的意思。

例：The leisure and entertainment industry is a growth ctor in Taiwan.

（休闲娱乐业是台湾目前的成长领域。）

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