Manufacturer–supplier relationships and rvice performance in rvice triads 期刊名称： International Journal of Operations & Production Management
尿毒清颗粒说明书作者： Karatzas, Antonios,Johnson, Mark,Bastl, Marko
猪脚炖什么>冰心繁星
我们美丽的祖国作者机构： Int Inst Prod & Serv Innovat,Warwick Business Sch,Marquette Univ 年份： 2017年
期号： 第7期
最后的义务关键词： Abductive ca study;Service performance;Relationship
influences;Service triads;
摘要：Purpo - The purpo of this paper is to explore the role of the manufacturer-supplier relationship in rvice performance within rvice triads. Design/methodology/approach - An abductive ca-rearch approach was adopted, using three embedded cas and 26 interviews in complex, multilevel manufacturer-supplier relationships within the same rvice network. Cannon and Perreault's (1999) multidimensional relationship framework was deployed to achieve granular and nuanced insight.
离婚步骤>家用小型冰柜 Findings - This study corroborates the idea that relational relationships within rvice triads and rvitization improve performance. The role of each relationship dimension in rvice performance is discerned and their interplay is captured in an analytic model. Information exchange, supplier relationship-specific adaptations, and the degree
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