school fail。to完型填空
Not too long ago, an incident that happened at Walt Disney touched me greatly. A guest1out of our Polynesian Village resort at Walt Disney was asked how she2her visit. She told the front-desk clerk she had a(n)3vacation, but was heart-broken about4veral rolls of Kodak color film she had not yet5.At that moment she was particularly6over the loss of the pictures she had shot at our Polynesian Luau,7this was a memory she especially treasured. Now, plea understand that we have no written rvice rules8lost photos in the park.9, the clerk at the front desk10Disney's idea of caring for our11. She asked the woman to leave her a couple rolls of12凉思film, promising she would take care of the rest of our show at Polynesian Luau. Two weeks later the guest received a13at her home. In it were photos of all the actors of our show,14signed by each performer. There were also15of the public procession(游行队伍) and fireworks in the park, taken by the front-desk clerk in her own16after work. I happened to know this17becau this guest wrote us a letter. She said that18in her life had she received such good rvice from any business. Excellent19does not come from policy(政策性的) handbooks. It comes from people who20and from a culture
that encourages and models that attitude.
1.A.working
B.checking羚羊飞渡
C.trying
D.staying
2.A.expected
B.realized
C.paid
D.enjoyed
3.A.disappointing
B.wonderful
C.uncomfortable
D.important
4.A.taking
B.dropping
C.losing
D.breaking
5.A.developed
B.taken
C.washed
D.loaded
6.A.silly
政教处是干什么的
B.nervous
C.calm
D.sad木耳菜
7.A.when
B.where
C.as
D.which
8.A.covering
B.finding
C.making
D.keeping
9.A.Excitedly
B.Fortunately
C.Therefore
D.Quietly
10.A.understood
B.reminded
C.trusted
D.discovered
11.A.workers
B.guests
C.managers
D.clerks
12.A.printed
年轻的小妈
B.shot
C.unud
D.recorded
13.A.film
B.card
C.camera
D.packet
14.A.frequently
B.personally
C.alone
D.actually
15.A.rules
天论B.pictures
C.handbooks
D.performances
16.A.ca
B.work
南京博物院开放时间C.time
D.position
17.A.story
B.place
C.photo
D.show
18.A.only
B.almost
C.never
D.nearly
19.A.advice
B.experience
C.quality
荷花的品种有哪些D.rvice
20.A.care
B.rve
C.like
D.know