Four Seasons Hotel
Background
Four Seasons Hotels Inc. is one of the world's leading hotel management companies specializing in luxury and resort properties. The company manages over 40 hotels and resorts in North America, Europe, Asia, the Middle East, Australia and the Caribbean, with an additional approximately 20 more under construction as of 1998. The company owns its own hotels, principally under the Four Seasons and Regent names, as well as some others, including the Ritz-Carlton in Chicago and the Pierre in New York. About half the company's earnings come from management fees, and half from properties it owns directly. Travel Leisure magazine and Zagat Survey rank the hotel chain's 89 properties among the top luxury hotels worldwide. Readers of Conde Nast Traveler magazine have voted the company's Golden Triangle property in northern Thailand as their favorite in the world for three concutive years. The company has been named one of the "100 Best Companies to Work For" by Fortune every year since the survey's inception in 1998, ranking 53rd in 2011.
Development
Canadian businessman Isadore Sharp founded Four Seasons in 1960. While a young architect working for his father, Sharp designed a motel for a family friend that succeeded and inspired him to try creating his own hotel in Toronto.
Sharp’s 126-room Inn on the Park opened in the spring of 1961. The final cost of the project totaled nearly $1.5 million.
In 1972 Sharp approached the Sheraton division of ITT Corporation and propod a joint Four Seasons-Sheraton partnership. The result was the Toronto Four-Seasons Sheraton, a 1,450-room establishment who first year of operation was plagued by cost overruns, disagreements with city building inspectors, and a singles event which resulted in a temporary suspension of the hotel's liquor licen.
In the 1980’s, Four Seasons returned to its core luxury hotel business and took advantage of the booming economy by opening new properties in many countries.
我们的偶像
粤语老歌经典大全From 1980 to 1985, Four Seasons opened hotels with a value of over $500 million at a cost of only $15 million.
By 1992, with the acquisition of Regent International Hotels Limited, a leading operator of luxury hotels in Asia and Australia, Sharp had created the largest network of luxury hotels in the world. Together Four Seasons and Regent International Hotels owned and operated 45 medium-sized luxury properties and resorts in 19 countries around the world.
By 1997, Business Week declared that the company had never been healthier. Sales and profits were on the ri, and Four Seasons planned to run almost 20 more hotels over the next few years. In 2002, Four Seasons’ first hotel in China –“Shanghai Four Seasons Hotel” was opened and it opened a new hotel in Hangzhou in 2010 and Guangzhou in 2012, and nine more properties in cities including Beijing and Shanghai to bring its hotels in China to 14.
Business model
孕前保健
Four Seasons does not own most of its properties; it operates them on behalf of real estate owners and developers. The contracts between Four Seasons and property owners typically permit the company to participate in the design of the property and run it with nearly total control over every aspect of the operation.
Four Seasons generally earns 3 percent of the gross income and approximately 5 percent of profits from the properties it operates, and the property owners are required to additionally contribute money for chain-wide sales, marketing and rervations systems. Four Seasons hotels have larger staffs than competing chains; therefore they create parate rerve accounts to cover upkeep costs. While profit margins are relatively low, the reputation of the brand and the value of the hotel for sale as well as loan collateral generates developer interest. Four Seasons also produces a complimentary magazine轮番而治 for guests that are supported by advertising revenue.
Four Seasons has a fractional ownership division, Four Seasons Residence Clubs.
Four Seasons bas its business model on four pillars: Quality, Service, Culture, and Bra
nd.
善意的谎言事例
Golden rule and Global Strategy
The Environment
车违章查询There are two important features to consider when addressing the social component of the environment in which The Four Seasons exists: demographics and social values.
Technology is an important tool for hotels to communicate with their customers. The technological environment in which the Four Seasons exists is currently focud on two major influences; the Internet and internal hotel computer systems.
The current weakness in the overall economy and the tr晚安小情话avel and tourism industry are evidence of the impact of the terrorist attacks of September 11, 2001.
Strategic alliances or mergers/acquisitions are becoming the primary vehicle for hotel industry international expansion.
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