1. A differentiation strategy
A. must focus on price
时空穿越
B. can focus on value, but not rvice
C. usually focus on price
D. can focus on a brand image
2. Which of the following is not a basic function of the management process?
A. Controlling
B. 写给你的情书Leading
C. Organizing
D. Working
3. The "father" of scientific management was
A. Henri Fayol
B. Robert L. Katz
C. Frederick Winslow Taylor
D. Henry Mintzberg
4. What is the term ud to define the number of subordinates directly controlled by a manager?
积木搭房子A. Division management
B. Departmentation
C. Sphere of influence
D. Span of management
5. The three main models that managers u to make decisions are
A. bounded rational, intuitive, systematic
B. rational, bounded rational, and intuitive
C. intuitive, unintuitive, rational
D. rational, irrational, bounded rational
6. Which management theorist is responsible for the motivation-hygiene theory?
A. Abraham Maslow
B. Dale Hawthorne
C. Peter Drucker
D. Frederick Herzberg
7. Which of the following is a key difference between managerial and Nonmanagerial employees
A. Nonmanagerial employees do not overe the work of others
B. Nonmanagerial employees have less formal education
凉拌苦瓜怎么做C. Managerial employees receive higher pay compensation.
D. Managerial employees work longer hours
8. What kind of organizational structure combines a vertical chain of command with horizontal reporting requirements?
A. line authority
B. matrix
C. functional
D. quality circle
9. The breadth of a plan refers to ________ concerns
A. strategic versus tactical
B. single u versus standing
C. specific versus directional
D. long-term versus short-term
10. What is the name for a contract that expressly forbids an employee from joining a union?
A. fixed-price contract
B. yellow-dog contract
C. blacklist contract
D. cost-reimburment contract
11. The decision-making process consists of a ries of eight steps that identify a
problem and work toward ultimately
A. making a plan to solve the problem
B. breaking down the problem into a ries of steps
C. determining if there is a solution to the problem
D. solving the problem
12. Which of the following defines a problem in the decision-making process
A. something that caus irritation
B. something that calls for attention
C. a discrepancy between the ideal and the practical
D. a discrepancy between what exists and what the decision maker desires to exist
13. What kind of training program is most appropriate for a simple task?
A. on-the-job training
B. vestibule training
C. laboratory training
D. away-from-the-job training
14. The ________ strategy occupies the level below the corporate strategy
A. business unit
B. functional
C. performance
D. competitive
15. The work of a manager
A. involves only high-level tasks that require a sophisticated skill t
B. strictly limited to overeing and monitoring the work of others
C. may involve performing tasks that are not related to overeing others
D. does not involve interaction with Nonmanagerial employees
16. A company who goal is to retain its ideal size and market share is employing which kind of strategy
A. stability
B. renewal
C. non-corporate
D. growth
度字组词17. Which leadership theory suggests that management style should adapt itlf to changing circumstances?
A. autocratic theory
B. participatory theory
C. permissive theory
D. contingency theory
18. According to Abraham Maslow, the most elevated type of need is _____.
A. Safety 正中神经
B. Esteem
C. lf-actualization
D. physiological
19. Which management concept suggests that low-importance decisions be handled by subordinates, so that managers can focus on high-importance decision
s?
A. management by exception
B. exclusionary management
C. inclusionary management
D. management by objective
20. Which human resource document outlines the qualifications required for the jobholder?
A. job announcements 误差的分类
B. job specification
C. job application 万圣节英语怎么说
D. job description
21. Which of the following is generally not regarded as an element of active
