酒店前厅经理工作岗位描述
JOB TITLE: Front Office Manager
职位地板的英语： 前厅部经理
AREA/DEPARTMENT: Rooms Division / Front Office
部门：美国食物 房务部/前厅
JOB BAND: 4
职位级别： 4
HOTEL LEVEL: I - V
酒店级别： 5
REPORTS TO: 男猪女牛配婚姻好不好>茶店经营Director Rooms/ Rooms Division Manager/ Hotel Manager/ Resident Manager/ General Manager
价格英语汇报于： 保沧高速公路房务总监/房务部经理/酒店经理/驻店经理/总经理
POSITIONS SUPERVISED: Asst. Front Office Manager / Duty Manager / Business Centre Manager / Chief Concierge/ Night Manager / Guest Relations Manager / Telephone Services Manager and Operators
直接下属： 助理前厅部经理/值班经理/商务中心经理/礼宾部经理/夜班经理/客户关系经理/电话服务经理
JOB SCOPE: To manager the operations of the Front Office Department by ensuring product quality standards are met and that optimum rvice is provided to all hotel guests according to the hotel’s and InterContinental Hotels Group business objectives. To perform the human resource function in ensuring staff lection, training, counling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest rvice standards in order to maximize guest satisfaction. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos.小蓝龙
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