Unit 1 Shopping and Banking Online Part 1 Getting ready B: drop 怎样才能成为学霸shopping mou feet retailing street get done third-party online 30% mails Britain gift-buying 50% net period C: Major points Details 1. the site 2. merchant Address/phone number/call up 3. Strict safety measures 4. Part 2 Net shopping under fire A. delivery delivery delivery charges personal information 87% returning goods 47% order 35% dispatch 87% money back极度想念 two B． Summary: convenience choice obstacles complete trust build consumers’ trust mature payment rvice Part 3 Banking at home A: Outline 1. C: limited opening hours 2. Online banking rvices D: getting current information on products F: e-mailing questions to the bank 3. A: competing for customers 4. A: having no computer at home B: 1. It is banking through the Internet. 2. “Online banking” offers convenience which appeals to the kind of customer banks want to keep. 3. Banks most want to keep people who are young, well-educated, and have good incomes. Part 4 More about the topic B: English Good Customer Service American Good Customer Service 1. in a pleasant environment 1. human side 2. cond to none a. family/…/occasions in life 3. different customers b. a partnership Example: take a look at everything alternatives 3. repeat business sales come to sales assistants 4. first contact with the customer Part 5. Do you know …? 1. c 2. b 3. c 4. c 5. c 6. b |
Unit 2 Hotel or B&B? Part 1 Getting ready B:
C:
1. hot food: fried egg 2. coffee tea jam cooked 3. dinner, bed and breakfast 4. the room plus all meals 5. Value Added Tax Part 2 A touch of home Outline 1. B&B A. bed and breakfast B. 15000 C. advantages over big hotels 2. A. meeting different people 3. Several features of Suit Us A. built in 1883 B. …famous guests 4. A. B&B not suitable for some people Part 3 Renting a car Information about the customer A family of three + camp equipment Leaving on Fir., July 7th Returning on Mon., July 10th … Best choice: a Pinto station wagon Regular rate: $ 79.95 Special weekend rate: $ 59.95 Pick up: after 4 p. m. on Fri. Return: by 10 a. m. on Mon. Mileage rate: first 300 miles free, then 12 cents per mile Other costs: Insurance $ 10 Sales tax 8% Deposit $ 100 B: a compact car/ a station wagon/ automatic transmission/ current models/ pick up/ return the car/ special weekend rate/ regular rate/ unlimited mileage/ insurance sales tax/ a full tank of gas/ deposit/ lowest rates | ||||||||||||||||||||||||||||||||||||||||||||
Part 4. More about the topic A: 1. suite: a large room with a partition to parate the bedroom area from the sitting room area 2. twin room: a room with two single beds for two people 3. Penthou: a well-furnished and luxurious suite at the top of the building 4. Lounge or sitting room: a room not ud as bedroom, where guests may read, watch television, etc. 5. single room: a room occupied by one person 6. double room: a room with one large bed for two people B.
Part 4 Do you know…? A:
B： 1. F 2. T 3. F 4. F 5. T | |||||||||||||||||||||||||||||||||||||||||||||||||||
Unit 3 “Planting” Money Part 1 Getting ready B: 这部分没有给答案 C． Tone Agree? Sincere Doubtful Sarcastic Skeptical Surprid Emphatic Y N 家里装修风格1 √ √ 2 √ √ 3 √ √ 4 √ √ 5 √ √ 6 √ √ 7 √ √ 毛语录8 √ √ 9 √ √ 10 √ √ Part 2 National teach children to save day A: Time: Thursday, April 17 Purpo: teaching children how to save money Way of teaching: 2500 bankers making 5000 prentations B: 1. Making savings visible and real: building up savings in a piggy bank/ opening children’s own bank savings account. 2. Encouraging children to save as much as they can: putting 25 cents away for every dollar the children earn 3. A first step toward learning to budget: giving children an allowance and part of it going into their own savings. 4. Making savings and investing fun: giving children play money to “invest” in stocks they can track in local newspapers |
Part 3 Credit cards A: Outline 1. The importance of credit cards 2. Nature A. “charge” —paying at a later date B: “红烧猪蹄的做法limitpsoc” 3. The potential disadvantages—expensive A. easy to make lots of purchas on card B. likely to pay a tremendous amount of interest 4. The benefits B. helpful for emergencies C. good for travel Part 4 More about the topic A: Exerci 1 Column A Column B 1. 3 2 1 3 2 Exerci 2: Answer the following two questions. 1. “Spending priorities” refers to the following situation: Americans are spending so much of their income on ever larger hous and cars that they can’t afford to spend on social programs or infrastructure repairs. 2. By doing so, one would feel happier, would have fewer disputes of work and lower levels of stress hormones in their blood. One gets sick less often and dies at an older age. B: Summary: Mr. Cox, the vice president of the Federal Rerve Bank of Dallas,…, of Myths of Rich and Poor, es the positive side to the incread prosperity of … Americans are better off than they were 30 years ago. Here … : Technological … created hundreds of gadgets that … both easier and more pleasurable, for example, cellular and cordless phones, computers, answering machines, and microwave ovens; Today … about 3/4 have washing machines, half have clothes dryers, 97% have color televisions, 3/4 have VCRs, 2/3 have microwaves and air conditioners, 3/4 own their own automobile, 40% own their own home, half have stereo systems. Part 5 Do you know …? A. Tokyo, Osaka, Oslo, Zurich. Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, London B. 1. The euro has appreciated against the US dollar. 2. Persistent economic turmoil. 3. Tehran. 4. The Economist team checks prices of a wide range of items—from bread and milk to cars and utilities—to compile this report. 5. Business clients u it to calculate the amount of allowances granted to overas executive and their families. |
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