Cour: Functioning In Business
Module 1
Introduction
Prentation Video & Interactive Listening
Part1
This is the story of an important business trip. It begins with 2 companies Yamashita Ltd and Advanced Technologies. The main characters of the story are Charles Blake and Mike Epstein.
My name is Charles Blake; I work for a Japane company, Yamashita Ltd. Our head office is in Tokyo, Japan. We manufacture industrial equipment and robots. At this time, 100% of our sales of industrial robots are in Japan.
Hi, I’m Mike Epstein, I work for Advanced Technologies, an American company. Our head office is in San Francisco, California. We manufacture electronic components and office computers. 80% of our sales are in the U.S. and 20% are overas and in Canada.
Part2
I graduated from Columbia University in 1971. I studied International relations and
a little Japane. After graduation I worked for a small import-export company in New York. I was with their sales fore for about five years. Then in 1976 I began to work for Yamashita, a Japane company. I’m currently with their head office in Tokyo. My responsibility is to North America. I live in Tokyo and I marry 2 Japane women. We have a child, a son. I enjoy playing golf and tennis, but I’m afraid I don’t have a lot of spare time.找个理由
I graduated from Stanford University in 1973. I studied electrical engineering. After graduate, I went to work for a company in San Francisco for 2 years. Then in 1976 I went back to school and I got my MBA. In 1978 I went to work for Advanced Technologies, Inc. I’m now a system engineer; it’s my responsibility to help cut the production costs for a new factory that is going to build near San Francisco. I want to increa the u of industrial robots to cut costs and improve productivity. I’m divorced and I have no children. I enjoy playing golf, when I have the time.
Part3
The story began 2 months ago, in April. Here is more information about the story.
2 months ago, in April, Mike Epstein of AT went to Tokyo, Japan. He attended a trade show and saw many industrial robots. At the trade show he was very interested in the industrial robots made by Yamashita Ltd. Then he met Charles Blake of Yamashita Ltd. and they talked about Yamashita’s robots. After the trade show, Mr. Epstein and Mr. Blake played golf together, and then Mr. Epstein returned to the U.S. Last month, in May, Mr. Blake of Yamashita Ltd. wrote a letter
to Mr. Epstein. He said he would be in the US in June. From June 10th through June 20th, if possible, he wanted to meet Mr. Epstein. Mr. Epstein wrote back and invited him to come to Advanced Technologies in San Francisco. Mr. Epstein wanted to meet Mr. Blake veral times between June 11th and June 14th. Mr. Epstein is very interested in buying Yamashita’s robots.
Episode1 Check In
Prentation Video & Interactive Listening
It’s Monday June 10th. Mr. Blake from Yamashita Ltd is in San Francisco. He wants to meet with Mr. Epstein of Advanced Technologies. Mr. Blake arrived San Francisco this afternoon on a flight from Tokyo Japan. He is now checking into the Embassy Suites Hotel in Silicon Valley, which is south of San Francisco. It is 4:15 in the afternoon.
A: Good evening Sir. Welcome to Embassy Suites Hotel, can I help you?
B: Yeah, my name is Blake, Charles Blake. I have a confirmed rervation.
A: Mr. Blake, yes. And rervation number?
B: Let’s e, uh, here it is. 14689.
关于冬奥会的知识A: 14689? Let me check. Yes sir, we have your rervation right here. That’s for June 10th through the 13th, Monday through Thursday night. Is that correct sir?
B: Yes, that’s fine.
A: Okay, and the room, sir, is 685, on the sixth floor. I’ve give a bellman for you right away.
B: Okay, what was the price of the room again?
A: That room is 120 dollars a night.
B: Okay, fine. Can I u my American express card for that?
A: Yes, certainly, sir. Can I make a print of you card before we check you in?
B: Sure, here you are.
A: Oh, okay, thank you. Alright fine. We’re all t here Mr. Blake, and I’ll get bellman right away. We’ll get you to your room.
为什么月经一直不干净怎么办
B: Okay. Oh, by the way. There’s a chance I’ll be staying one more day. So I might be leaving on Saturday. Is that okay?
A: Let me check. Well sir, I’m afraid we’re all booked up for Friday, but something may open up. Can I let you know?
B: Okay, if you could let me know as soon as possible, I would be appreciate it.
A: Yes, we can do that for your sir. Okay and here is your key sir. I’ll get the bellman.
Bellman,
Variations
Cashing a check
桃花庵歌原文
A: May I help you?
B: Yes, can I change British pounds for American dollars here?
A: Yes, certainly sir. How much would you like to change?
B: 100 pounds, plea. Also, could I cash this personal check from my London Bank? A: I’m afraid, that isn’t possible. Our policy is that we don’t cash out of town checks. B: It’s very important that I cash this check.
A: Yes, I understand. But the
B: Could I e the manager plea?
A: I’m sorry, but the manager Mr. Grover is out right now. The assistant manager Ms. Green is in, would that be all right?
B: Yes, that’s fine. Thank you.
A: Certainly, one more moment plea.
Episode2 Making an Appointment
Prentation Video & Interactive Listening
Mr. Blake is now at the Embassy Suites Hotel, south of San Francisco in Silicon Valley. He checked into the hotel a few minutes ago. Now he wants to make an appointment with Mr. Epstein of Advanced Technologies. He wants to make the appointment for tomorrow, Tuesday June 11th. Mr. Epstein knows Blake’s schedule and is expecting his call.
A: Advanced Technologies, may I help you?
B: Yes, this is Charles Blake from Yamashita Ltd, and I like to speak with Mike Epstein plea.
A: Just a minute and I’ll put you through.
(Ring)
E: Epstein.
A: Mr. Epstein, I have Mr. Blake from Yamashita Ltd on the line.
E: Okay, thanks, Mr. Blake?
B: Hello, Mr. Epstein, how are you?离职证明格式
E: I’m fine, thank you. How are you?
B: Great. I had a nice flight and it was on time.
E: When did you get into San Francisco?
B: I just arrived a few minutes ago.
E: Say, when shall we get together?
B: Well, I was hoping that we could, perhaps arrange meeting for tomorrow sometime.
E: Ah, I’ll tell you what. I’m free after 11 o’clock. How’s that sound?
大秧歌主题曲B: That sounds fine with me.
E: Okay, ah, where are you staying?
B: I’m staying at the Embassy Suites Hotel. It’s about 20 minutes south of the airport.
E: Oh, that’s really clo to my office here. I’ll tell you what. I meet uou tomorrow around 11:15. Then we can go to lunch. And then I’ll show you around San Francisco.
B: That sounds really good.
E: Great. Oh, just one I would like to introduce you to one of our vice president, uh, Ms. Shirley Graham. Now she is the manager of the project that I’m working on, and I was wondering if we could get together again, say Wednesday.
B: Ah, I have no plans on Wednesday, and I would like to meet her.
E: Okay, if you could keep your schedule free around lunch time on Wednesday, and then, I’ll finalize that appointment with her.
B: Okay, very good.
E: Alright, I’ll look forward to eing you tomorrow morning.
B: Okay, that’s tomorrow 11:15 at the hotel.
E: Yes, Okay.
B: I’ll look forward to eing you to.
E: Okay, e you then.
B: Bye-bye
E: Bye-bye
Alternatives
A: Advanced Technologies, may I help you?
B: Yes, this is Charles Blake from Yamashita Ltd, and I like to speak with Mike Epstein plea.
A: Just a minute and I’ll put you through.
B: Thank you.
默哀仪式A: I’m sorry; he is in a meeting right now. Can I get your number and have he call you back?
B: Uh, yes, as I said, this is Mr. Blake, and Mr. Epstein is expecting my call. Uh, I can be reached, let me e here, area code 408-942-0400, and that’s room 222. And if you could have him return my call as soon as possible, I would appreciate it.
A: I’ll Mr. Blake. Thank you.
B: Thank you.
Variations
1
M: Webber Industries. Can I help you?
W: Yes, this is Roberta Milton
M: And this is Sam Bliss speaking. How are you Mrs. Milton?
W: Fine, and you?
M: Just fine, thank you.
W: I’m calling to e if we can arrange a meeting. There are veral matters I’d like to discuss with you.
M: Okay! When would you be convenient?
W: Could we meet tomorrow?
M: Yes, that’s possible. What time would be convenient?
W: How about 2:30?
M: Fine. I’m looking forward to eing you.
W: Me too. Okay, in your office 2:30 tomorrow right?
M: Right. See you then.
W: See you tomorrow.
2 Leaving a Message
A: Webber Industries. Can I help you?
B: Yes, this is Roberta Milton from Myer’s Shipping Company. Could I speak with Mr. Webber plea?
A: I’m afraid, Mr. Webber is not here right now, can I take a message?
B: Yes, could you plea ask Mr. Webber to call me back before 5 o’clock today?
A: Yes, of cour. Would you plea spell your last name?
肉蟹B: Certainly. M-I-L-T-O-N.
A: Could I have your telephone number plea?
B: Yes, 8773088.
