不合格品控制程序 中英文版

更新时间:2023-07-12 04:27:14 阅读: 评论:0

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程序文件
Control Procedure
制定单位Preparing Department: QA Department
                       
                        生效日期Effective Date:       08-Oct-2xxx 
制定
Prepared by
xxx
审核:
Checked by:
批准:
Approved by:
日期
Date
20xxx–09–27
日期
Date
日期
Date
Distribution list 分发签收清单
客服部
CS Dept
日期
Date
开发部
D&D Dept
日期
Date
物料部
Material Dept
日期
Date
品质部
QA Dept
日期
Date
生产部
Prod. Dept
日期
Date
货仓部
WH. Dept
日期
Date
运作部
OP Dept.
日期
Date
采购开发部
Sourcing Dept
日期
Date
工程部
Engineering Dept
日期
Date
人事 & 行政部
HR & Admin. Dept
日期
Date
未经授权不可拷贝!
It is not allowed to make any copy without authorization
1. Revision  History  修改记录
REVISION版本
DESCRIPTION OF CHANGE
修订内容
ORIGINATOR
起草人
RELEASE DATE
发行日期
01
Original Relea    新版发行
xxx
20xx-10-08
P 2. purpo目的
  为有效地杜绝不合格的物料、半成品及成品的误用、流出; 并对其予以恰当处理.
  To avoid nonconforming materials, mi-finished products and finished products from misu and
  Outflow, and dispo them properly.
3. scope范围
  适用于不同阶段的产品及物料:如进料、制程、成品、库存及客户退货.
Applicable for material and products in different level: Incoming, process, finished goods, stock and customer returns.
4. Reference Document参考文件
4.1《MRB运作程序》高中老师评语        MRB operation procedure
4.2《记录管理程序》        Record control procedure
4.3《进料品质控制程序》    Incoming quality control procedure
4.4《过程质量控制程序》    Process quality control procedure
4.5《出货质量控制程序》    Outgoing quality control procedure
4.6《纠正与预防措施管理程序》 Corrective and preventive action management procedure
核桃皮
4.7《产品标识及追溯性管理程序》 Product identification and traceability management        procedure
5. Definition定义
5.1 合格:满足要求.
    Conforming: Satisfy the requirement
  5.2 不合格:未满足要求.
  Nonconforming: Disatisfy the rewuirement.
6. Responsibility职责
  6.1 品质部:负责对不合格原料及成品的检验判定及标识。
QA Dept.: Responsible for inspection, judgment and identification of nonconforming material and products.
  6.2 生产部:负责对在线不合格物料及产品的隔离。
Production Dept.: Responsible for separation of nonconforming material or products in process.
  6.3货仓部:负责对不合格物料及成品的隔离
Warehou Dept.: Responsible for paration of nonconforming materials and finished products.
7. General procedure一般程序
7. 1总则 General
    7.1.1 本公司的不合格品的处理方式为:退货、暂允收货、返工、挑选使用、报废。
    Disposal ways for nonconforming product are: reject, u as is, rework, sorting and scrapped.
    7.1.2经检验判定、标识与隔离的不合格品, 在未做适当处理决议前, 任何人不得领用或使用。
    No one should u nonconforming material or products which were judged, identified and parated unless there is a proper decision.
    7.1.3不合格品之判定,应参照对应的检验规范或确认样品。
Decision on nonconforming products shall refer to the relevant inspection standard or approved sample.
    7.1.4不合格品应该进行标识与隔离。
          Nonconforming products must be identified and parated.
    7.1.5经过返工/修理后的产品必须再次接受检验, 并保留检验记录.
        Reworked and repaired products must be re-inspected and keep an inspection record.
  7.2进料不合格品
      Incoming Nonconforming Materials
    7.2.1拒收不合格品需贴红色“IQC不合格标签”, 并放置在不合格品区域;
Rejected materials shall be stuck with a red “ IQC rejection label” and placed in nonconforming material area.
    7.2.2检验员将不合格现象及判定结果记录于《来料检查报告》中,交品管部主管及经理审核;
          Nonconforming phenomena and judgments are recorded in Incoming Inspection
Report by inspector and nd to supervisor and manager for approval.
    7.2.3当不合格物料生产急需时,可通过MRB会议对物料进行评审, 其结果记录在《MRB报告》
          中,具体参见《MRB运作程序》。
        In ca the nonconforming material is urgently ud, a MRB meeting is held to review
          it. Result will record in MRB Report, the details refers to MRB Operation Procedure
    7.2.4品质部分发《来料检查报告》, 通知物控部, 品质部同时将纠正及预防措施报告 
      分发给供应商,要求供应商回复改善对策。   
Incoming Inspection Report is distributed by QA Dept to inform MC Dept and meanwhile issue Corrective and Preventive Action Request to supplier for improvement countermeasure.
7.2.5若物料退货,则MC根据IQC检验报告结果知会货仓退货,货仓开出《退货单》, 在供应商运回货物时,将该单要求供应商签名。 
    In ca material is judged as RTV, MC inform warehou to return according to the
      result of “IQC inspection report”. Warehou issue a Material Return Slip and
      ask for a signature from supplier when return to supplier.
7.3制程不合格品
    Nonconforming Products In Process
    7.3.1制程中发现不合格品时,发现者需报告给生产主管, 不合格品应用红色箱子进行隔离;
When nonconforming products found in process, the finder shall report to the production supervisor and the products shall be parated with red box.
7.3.2 PQC发现不合格品时,需将结果记录在《巡拉报告表》中,不合格品由生产车间负          责改善.
PQC shall record the result in Line Monitoring Report When finding nonconforming          products which shall be improved by production floor.
7.3.3生产中发现不合格品是因为原材料的原因而导致的,由生产单位填写《原物料异常报告表》经品质部QA核实,交IQC/ MC/采购部共同处理.
An Abnormal Materials Report shall be issued by production and checked by QA When found nonconforming products caud by raw materials, and IQC/MC/Purchasing will handle it together.
   
  7.4成品不合格品
      Finished Nonconforming Products
    7.4.1 QA人员将不合格品记录在检查报告中并要求生产车间返工,返工后交QA重验,直至 
          合格为止。
QA inspector will record nonconforming products in QA Outgoing Inspection Report and request production to rework them. The reworked products will be rechecked until they are all conforming.
  7.5库存不合格品
      Nonconforming Products In Stock
7.5.1库存原物料/半成品及成品若经重检不合格将按7.2 / 7.3 / 7. 4处理。
In ca the re-inspection of the 苍蝇老虎一起打raw material, mi-finished products and finished products in stock failed. Nonconforming material or products will be dispod according to 7.2/7.3/7.4.
  7.6 顾客退货不合格品
      Nonconforming Products Returned by Customer
    7.6.1客服部在收到顾客退货或投诉时,应立即交品质部;
    CS Dept. shall hand over the returned products or complaint from customer to QA Dept. as soon as they get.
    7.6.2品质部立即反馈给责任单位, 要求其分析原因, 实施纠正措施, 品质部确认改善效果。
          QA Dept. shall feedback to responsible Dept. 企业管理培训学习immediately隆昌市 and request for cau
          analysis, implementing corrective actions. QA Dept. will confirm the improvement
          effect.
    7.6.3 顾客抱怨的纠正与预防,应由品质部负责, 见附件《客户投诉报告》。
    QA Dept is responsible for correction and prevention for customer complaint. See attached Customer Complaint Report.
    7.6.4顾客退回的不合格品,由货仓负责点收并通知AE,挑选、返工或报废时,由责任单位
          负责处理,品质部QA跟踪返工效果。
    Warehou is responsible for counting and receiving nonconforming products returned by customer and informs relevant AE. In ca the products need to sort, rework or scrap, the responsible Dept. shall handle them and QA shall follow up the rework effect.
7.6.5不合格品返工、分拣后且经由生产部全检完毕后,立即通知品质部安排优先抽检,以避
      免和其它产品相混淆。
Production Dept. shall 100% check the reworked and sorted nonconforming products then informs QA Dept. arranging a priority inspection to avoid mix with other production.
    7.6.6当品质部与客服部就产品判定有争议时, 由品质部、客服部一澄清问题点并做出结论,必要时由公司高层作最后决议。     
In ca judgments form QA is different with CS Dept., QA Dept. and CS Dept. shall clarify the issue together then make a conclusion,the decision will be made by the top management if necessary.
  7.7纠正与预防措施
      Corrective and Preventive Actions
    7.7.1 不合格品的纠正与预防措施参考《纠正与预防措施管理程序》 
          Corrective and preventive action for nonconforming products refer to
          Corrective and Preventive Action Management Procedure.
  8. 附件       
    8.1 《原物料异常报告表》 Abnormal Materials Report
    8.2 《退货单》        Material Return Slip
    8.3 《客户投诉报告》  Customer Complaint Report
8.4 《 培训表格       Training Form
 
     
  我的祖国演讲稿附件8.1原物料异常报告表
Attachment 8.1: Abnormal Materials Report
原物料异常报告表
              ABNORMAL MATERIALS REPORT (AMR)        NO.
生产单号 PO  NO
TO:
    MC
物料名称MATERIAL NAME
  单  AE
规格 SPECIFICATION
品质部  QC
颜色COLOR
  PURCHASE DEPT
供应商SUPPLIER
  SEWING DEPT
生产车间SUBCONTRACTOR
包装部PACKING DEP
    WH
异常物料描述/PROBLEM DESCRIPTION:
责任人Responsibility:
确认结果/RESULT: A接受/ACCEPTED囗B不接受/REJECTED囗C选用/SELECTED囗D待决/HOLDED
制表/PREPARED BY:    日期/DATE:      审批/APPROVED BY:      日期/DATE:
 
                                    附件 8.2退货单
Attachment 8.2:Material Return Slip
退货单
Material Return slip
                                                                  No.:________________
供应商名称Supplier Name:_____________                          日期Date:________________
PO号
PO NO.
规格 Spec.
品名 Name
颜色 Color
订单
数量 Quantity
收货
数量 Accepted quantity
收货
日期 Accepted date
退货
数量 Returned quality
单位 Unit
生产
单号 Production code
退货原因:
Return reason:
供应商签名:                    仓库主管:                    审批:                  Supplier signature:____________    Warehou SVR:__________  Approved by:__________
附件8.3客户投诉报告
Attachment 8.3:Customer Complaint Report
附件8.4培训表格
Attachment 8.4:Training Form
Employee name
职工姓名
Badge No.
员工编号
Trained by
讲师
Date
日期
Employee signature
职工签名
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