Organizational plan
Group 4
1.Organization structure:
(1) form of ownership: limited liability company
(2) Classification structure: loo and less layers, matrix organization
As the following graphic shows, there are six major ctions in the corporation and a board of directors. There is only one manager in every department for the sake of efficiency of the business.
（3）function of each department
consulting department: the major job is to understand what the customer really want. The staff may let customer to fill in a form which contains information about the customers so that they can design the best travel plan for customers. In addition, the specialized personnel in the reception department will be trained in advance. The concrete duty are as follows:
A. Introduce the special traveling rvice to the new customers.
B. Let customers fill in a form to gain necessary information of customers新西兰留学’ preference
C. The most important thing is to make sure the customer express their desire in the form completely
D. Rerve front money to assure relationship between company and customers
Marketing department: the major job is to u certain strategies to attract more tourists and increa the company’s visibility. And it can take actions in the following aspects:
A. Analysis the external environment and internal ability and resources
B. Understand customer’s demand through marketing rearch
C. Set up right promotion strategies, such as price strategy and advertiment strategy
D. Design different traveling themes to fulfill the need of different gments of people
E. Arrange the traveling cars, hotels, and other necessary equipment in advance
Personnel department: the major job is to t up the Personnel lection and appointment mechanism
Financial department: the major job is to implement the financial policies and management system
A. Control the expen of every department
B. Control the salary and bonus
C. Guarantee the capital supply
Operating department: the major job is to design the traveling routes and make elaborate arrangement for certain customers according to their different needs and preferences, and choo the proper hotels, cars to match the whole traveling.
Local reception department: the major job is to arrange the concrete affairs during the traveling, including the tour guides rvice, medical rvice, and driving rvice; find new special traveling places so that customers’ wish can be satisfied totally
(4) function of board directors
A. Reviewing operating and capital budgets
B. Developing long-term strategies plans for goals and expansion
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C. Supporting day-to-day activities
D. 韩国歌曲下载Ensuring the proper u of asts
E. Developing a network of information sources for the entrepreneurs
2. Planning, measuring, and evaluation schemes
About plans: our goal is to Provide customers a travel experience which they have dreamed of; Help rich customers to achieve their dream in a short time, so that our company could be the leader in the high-end traveling market. Trough the efficient department structure and the clo cooperation between the departments, the goal will be achieved.
About measuring and evaluation: the standard of performance in every department will be quantitative. Rewards and punishment should be applied in the management.
(1) t up customer feedback system
For example, how do customers think about the traveling experience; do customers think there is anything el to improve
(2) objective management
Compare the tasks have been finished with the goal
听说你要结婚了3. Personnel arrangement
(1) personnel allocation
Department | Manager number | General staff |
Consulting department | 1 | 5 |
Marketing department | 1 | 7 |
Personnel department | 1 | 5 |
Finance department | 1 | 希尔顿饭店3 |
Operating department | kkxkkx1 | 15 |
Local reception department | 芒种古诗西塘旅游攻略一日游 1 | 30 |
| | |
(2) rewards: give awards to advanced personnel can be a effective way to improve the company performance. It is of great significance to t up reward system to encourage p
ersonnel to perform well. And the form of reward can be diversified, such as promotions, bonus, prai, and so on.
A. Employees who have the ability to develop regular customers should be awarded. For example, the customer may travel different routes offered by our company to relax.
