前厅服务英语口语测试题
前厅服务英语口语测试题（1）
东北虎资料一、朗读下列句子：
1、Plea call a taxi for me.
2、It will take about fifty minutes to go to the airport..
3、This is the Brief Introduction of the Hotel .
4、Leave the luggage out of the door, plea .
二、将下列句子译成中文：
1、I’m sorry, we have not shuttle bus to the railway station .
2、I will take the staff’s lift .
3、Is there anything el I can do for you ?
4、Excu me, have you checked out already ?
三、回答提问；
1.Is there a bar in your hotel?
2.A guest complaints to you ,:The telephone in my room doesn,t work properly. But I have to make an urgent call to my office in HongKong. Can you help me? If you were the assistant manager,what would you say then?
前厅服务英语口语测试题（2）
一、朗读下列句子：
1、No parking here, sir, plea drive your car to the parking lot .
2、Excu me, sir, where do you want to go ?
3、Plea take the guest’s elevator, and wait in your room.
4、After you, sir.
二、将下列句子译成中文
1、Here is your baggage.
2、Do you still have rooms available?
3、May I have your name, plea?
4、Your room bill is paid by the travel agency till today.
三、回答提问
1.I,m travelling to Beijing the day after tomorrow.Can you tell me where
I can buy the air ticket?
2. A guest calls to say,”this is room 204,the noi in room 205 is awful.I can’t sleep.Can you do something about it.”What would y ou say if you were the assistant manager?
前厅服务英语口语测试题（3）
一、朗读下列句子：
1、The dining room is over there.
2、I want to leave a message for Room 1506.
高效沟通技巧3、This is the clot and that is the save deposit box.
4、Just a moment, plea, I will take the luggage cart.
二、将下列句子译成中文
1、What is the standard room price?
京剧介绍
2、Which style do you prefer?
3、How did you make the rervation, by telephone or by fax?
4、I will apologize for this ca.
三、回答提问
1.I,m planning to take a friend of mine to dinner.Could you recommered to me a good local restaurant where I can find some good Chine dishes.
2. A checking out guest is complaning,”This is the highest bill I’ve ever got ,Why so much? I’ve just been here for 3 days!”What would you say if you were the cashier?
前厅服务英语口语测试题（4）
一、朗读下列句子：
1、Where can I rent a bicycle?
2、How many pieces of luggage have you got together?
3、Good morning, sir, Bell Captain Desk, plea.
4、We do have rooms available for the days.
描写桃花的好句
二、将下列句子译成中文：
1、Is breakfast included?
2、Have you made a rervation?
3、Could you make a morning call for me at 6: 00 tomorrow morning?
4、It’s very far from our hotel.
三、回答提问
1.I suppo I,d like something made in China as gifts for my husband and daughter.
2. A guest calls to the front desk shortly after his check –in.”I was told that my room is facimg the park, but what I can e now is only a group of trees!” What would you say if you were the clerk?
前厅服务英语口语测试题（5）
一、朗读下列句子：
1、We have this rvice, plea go to the Western Entrance.
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2、I’ll be right up there.
3、Thank you for your kindness. No tipping in our hotel.
4、We have rooms of twin and suite.
二、将下列句子译成中文：
1、Can we get some discount for weekend?
2、How to spell your name?
3、I want to have an extension.
4、We’ll be attentive to it as soon as possible.
英文日期缩写
三、回答提问
1.Iplanned to check out this morning , but my flight doesn,t leave until
7p.m. Could I check ?
2. A mid aged lady complains to you,”I have a deluxe suite in this hotel,and I’ve just arrived but they said my dogs can，t go to my room with me。why? You know,they’re my darlings !”What would you say if you were the assistant manager?
前厅服务英语口语测试题（6）
一、朗读下列句子：
1、Take care, not to bump your head.
2、You may leave your luggage at the check room.
羽衣甘蓝是什么菜3、Is there anything valuable or breakable in your baggage?
4、Plea fill in the registration form.
二、将下列句子译成中文：
1、I will pay by credit card.
2、How much should I pay?
3、When will the plane leave tomorrow?
4、What is the trouble exactly?
三、回答提问
删除系统1.I,d like to take a one_day sighteing tour around Wenzhou,can you arrange it for me?
2. A guest is shouting at the assistant manager,”When I was taking the lift to the tenth floor to my room,the lift stalled suddenly. My wife and I were kept in it for almost an hour .That’s really a terrible experience?
