沟通章节练习题
1。公司决定外包其技术支持中心。在一个概念项目验证后,许多用户抱怨沟通不畅,因此公司终止该项目并外包支持中心。
这项决定的驱动因素是什么？
A.验收测试
B.产品审查
C.阈值控制界限
勤能
D。客户反馈
不一样的我们
2.In a virtual organization， what should be done to manage the flow of project information during the planning stage?
A。 Develop a structured communications management plan
B. Establish a formal channel for communications
C。 Asmble a team of people that work in the same time zone.
D。 Review lessons learned form previous virtual project
2。在一个虚拟组织中,应事先完成下列哪一项来管理规划阶段的项目信息流？
A.制定结构化的沟通管理计划。
B.制定正式的沟通渠道。
C。组建一支在相同时区工作的人员团队。
D。审查过往虚拟项目的经验教训。
3。A project by ineffective weekly team meetings. Some more vocal team members are turning the meetings into lengthy discussions of areas they view as problematic。
To improve the meetings’ effectiveness， what should the project manager do?
A.Increa the length of the meetings。
B。Exclude the more vocal team members from the meetings。
C。Ensure that no team members' feelings are hurt.
D.Set clear agendas with specific time limits for each item。
3。项目经理对无效率的团队周会感到失望。一些发言更为积极的团队成员都将会议转向他们认 为有问题的领域进入长时间的讨论。
若要提高会议的效率，项目经理应该怎么做?
A。增加会议时间.
B不让发言更为积极的团队成员参加会议。
C.确保没有团队成员感觉受到伤害。
D。设定明确的议程，为每个事项限制具体的时间。
4.A consultant informs the project manager that an internal customer resource is working on the project and wants to be informed of project status。 What document should be updated？
A.Organization chart
B.Procurement contract
C.Communications management plan
D.Meeting minutes
4.一位顾问告知项目经理，一名内部客户资源正在为项目工作，并希望获知项目状态.哪份文件应更新?
A。组织图
B.采购合同
C。沟通管理计划
D.会议记录
5。A company must develop a project management culture to survive in a changing environment。 In the past， the organization’s vision was driven by the supply department。 However, the supply department's vice president (VP）, who is a key project stakeholder, refus to adopt the new culture。
How can alignment with this new culture be obtained？
A。Invite the VP to project meetings。
B.Speak with the VP to determine the issue s root cau。
C.Conduct coaching ssions with the VP。
D.Ask management to schedule a strategic meeting with all project stakeholders。
西湖小学5.为了在不断变化的环境中生存下来，公司必须制定项目管理文化。过去，该组织的愿景主要受供应部门驱动。然而,作为关键项目相关方的供应部门副总裁却拒绝采用新文化.如何
能够获得对这种新文化的一致认可？
A.邀请供应部门副总裁参加项目会议卤水蛋
B.与供应部门副总裁谈话,确定问题的根本原因
C.给供应部门副总裁开辅导课
D.让管理层安排一次所有项目相关方参与的战略会议
6。A team member is inconsistent with the delivery of tasks and has been late for the last three project status meetings。 This impacts the project's critical path。鱼头怎么做
What should the project manager do？
A.Speak privately with the team member。
B.Remove the team member from critical—path tasks.
C。Address the issue during the next project status meeting.央企上市公司
D.Ignore the issue.
6。一名团队成员不遵守任务交付时间,过去三次项目状态会议都迟到.这影响到项目关键
路径。
项目经理应该怎么做？
A.与该团队成员私下谈谈
B。将该团队成员从关键路径任务上移除
C.在下一次项目状态会议上解决该问题
D。忽视该问题
7.A project manager will communicate with three community members and three internal customers. How many communication channels will the project have？
A。10 B。15 C.21 D。36
7.项目经理将与三名社区成员和三名内部客户沟通.项目将有多少个沟通渠道? A.10 B.15 C。21 D。36
8.A project manager invites a customer to monthly meetings， but the but the customer does not always attend. What should the project manage do？
小学生2年级作文A。Continue to invite the customer。
B.Update the risk register。 。
C.Escalate the issue to the project sponsor.
D.Review and update the communications management plan.
8。项目经理邀请客户参加月会，但客户不常参加。项目经理应该怎么做？
A.继续邀请客户
B.更新风险登记册
C.将该问题上报给项目发起人
D。审查并更新沟通管理计划
9.A new project includes stakeholders from various countries with different expectations。 What should the project manager do to ensure that all stakeholders will be informed about the project status？
A。Develop a communications management plan.
B.Develop a project charter。
时事政治新闻摘抄
C。Develop a stakeholder register。
D。Develop a stakeholder management plan.
9.新项目包括来自不同国家、带有不同期望的相关方。若要确保所有相关方都能获得项目状态的通知，项目经理应该怎么做？
A。制定沟通管理计划
B。制定项目章程
C。制定相关方登记册
D.制定相关方管理计划
10.During a project’s implementation pha, the project manager must communicate a scope change and obtain approval from multinational key stakeholders. Which of the following communication methods should the project manager u？
A.Push communication
B。Interactive communication
C.Stakeholder communication
D.Pull communication
10。在项目实施阶段，项目经理必须沟通范围变更,并获得跨国关键相关方的批准.项目经理应采用下列哪一种沟通方法？
A.推式沟通
B。交互式沟通
C。相关方沟通
D。拉式沟通
11。Due to an internal organizational。 Restructure. The deliverables of key strategic projects are substantially delayed。 The organization’s CEO is surprid to learn this。
