一、售货前的文明礼貌用语
1、Hello, Welcome to our Shopping Center.
学下象棋入门您好，欢迎您的光临。
2、What Can I do for you?
我能帮您什么吗？
3、Is there anything I can do for you?
有什么事我能帮您吗？
4、What would you want?
您想看点什么？
二、售货中文明礼貌用语
1、How about this one?
您觉得这个怎么样？
2、Anything el?
您还需要别的吗？
3、Don’t worry ,Maybe there’s another way that we can go.
您先别着急，也许我们还有别的办法。
4、Don’t worry about it, I’ll help you.
别着急，我来帮助你。
5、Here is the receipt, plea keep it.
这是小票，请收好。
三、售货后的文明礼貌用语
1、Well I’m just doing my duty as a shop assistant.
别客气，这是一个营业员应该做的事。
2、You’re Welcome. Plea come again.
别客气，希望您再次光临。
3、When did you buy it? Is there anything wrong with it?
耳聋的原因您什么时候买的？有什么毛病？
4、Well, We can change it for you.
无法原谅歌词好，我们可以给您换。
对话类型
Dialogue 1
A：I am looking for a cream –colored suit. 我想买一件米色套装
B：I’m sorry .they are completely sold out .Why not give a fitting on this light one?
不好意思，都卖完了。试试这件浅色的怎么样？
A：It’s a perfect match for my bag. But I prefer bring to light, becau bright can make me look younger. 噢，它和我的包包很配。但是我更喜欢颜色鲜艳一点的，因为那样使我看起来更年轻。
B：Makes n. 有道理。
Dialogue 2
A：Do you have any in a medium? 你有中号的吗？
B：Wait a minute and I’ll check. Here we go . 稍等，我看看，给你。
A：Is that too baggy for me ? 我穿着是不是很大？
B：Not at all. 一点也不。
Dialogue 3
A：Good morning ,sir/madam, Can I help you in any way?
早上好，先生、女士，您想买什么东西吗？
Can I be any assistance to you ? 您要买什么东西吗？
B：Thank you ,just a e./I’m just looking. 谢谢，我只是随便看看。
A；We have a lot more upstairs. 我们楼上还有很多。
B：Oh, you do ? You certainly have a large lection. Just show me around here, plea! 是吗？你们货色真多。请带我四处看看。
不能说： How much will you spend? 你想花多少钱、你想买什么价位的？
Dialogue 4调研公司
A：How old are you ? 你多大了？
B；I’m forty. 我四十岁了。
A：Go on with you, You don’t look a day over thirty.
别骗人了，你看起来绝对不超过30岁。
Dialogue 5
风信子开完花后怎么处理
A：By the way, could you plea tell us the best way to care for this skirt?
顺便问一下，这件裙子怎样保养最好？
B：Sure. It can only be washed by hand and hung dry. 这件衣服只能手洗，然后吊挂晾干。
A：What water temperature should I u? 什么样的水温最合适？
B：Make sure you u cold water. 冷水。
Dialogue 6
A：May I help you ? 您有什么需要帮忙吗？
B：I want the boot cut jeans. 我想买调靴型牛仔裤。
A：You have a sharp insight. This model is hot welcomed by young people. Would you like me to take you measurements? 您眼光真好，这款深受年轻人的欢迎，给您量一下尺寸好吗？
B：thank you. 谢谢。
钱学森作文素材
Dialogue 7
A：I am a kind of big boned girl. What can you suggest? 我是那种大骨架的女孩，你有什么建议吗？
B：Maybe you can try the baggy shorts. 你可以试试这条宽松的短裤。
A：Does it my hips look big? 那会使我的屁股看起来很大吗？
B：Why do you think that way ? 你怎么会那样想呢？
Dialogue 8
A：It is hot out with sweat shorts. Do you have something lighter? 穿运动短款出去太热了，你们有没有薄一点的？
B：We have stretch cropped pants that are very light and comfortable.我们这有弹力七分裤，很薄很舒适。
A：I’ll pay for this 我就要这条。
B：Wait a moment, plea. 请稍等。
Dialogue 9
A：I only want natural fibrous clothes, nothing synthetic. 我只要天然纤维的衣服，不要合成纤维的。
B：The jogging pants are all natural materials. 这条慢跑裤是天然的。
A：Do they have ventilation performance? 它透气吗？
B：Yes, they fell very cool and lightweight. 是的，非常凉爽，而且轻巧。
Dialogue 10
A：I’m trying to find a green sweater in extra large. 我想买一件特大号的绿色毛衣。
B：We have your size, but not in that color. 我们有你要的尺寸，但没有你要的颜色。
A：Can you order one for me? 能为我订购一件么？wifi怎么隐藏
B：Certainly. Just give me your name and address. 当然可以。 请留下你的姓名和地址
Dialogue 11
A：Why do I need to return three times for this checked pajamas? 为什么我得回到店里来试穿三次这件方格睡衣？
B：We want to give you an outfit that fits you perfectly. 我们希望为您做出最合身的行头。
A：When can I take it? 什么时候可以来取？
B：Tomorrow. 明天。
Dialogue 12
A：I want a small size on a Morgan logo trours t. 我想要一身小号的裤子睡衣。
B：Here you are. 给您。
A：May I return it if it doesn’t fit my girlfriend?如果我女朋友穿起来不合身，我可不可以退货？
B：Yes, just keep the receipt and return it within two weeks.可以，只要保留收据，两周内都可以退货。
顾客询价常用语
1. How much, plea? 请问，多少钱？
2. What does it ll for? 这个卖多少钱？
3. How much does it cost? 这个要多少钱？
4. What’s it worth? 这值多少钱？
5. How much do you ll it? 这个你卖多少钱？
