HP ProLiant DL580 G7 Server
Maintenance and Service Guide
July 2010 (Second Edition)
© Copyright 2010 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and rvices are t forth in the express warranty statements accompanying such products and rvices. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
咏鹅骆宾王Microsoft, Windows, Windows Server 2003, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
貌什么什么离成语Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries.
Intended audience
This guide is for an experienced rvice technician. HP assumes you are qualified in the rvicing of
computer equipment and trained in recognizing hazards in products with hazardous energy levels and
are familiar with weight and stability precautions for rack installations.
Contents
Customer lf repair (5)
Parts only warranty rvice (5)
Illustrated parts catalog (16)
Mechanical components (16)
System components (20)
Removal and replacement procedures (25)
Required tools (25)
Safety considerations (25)
Preventing electrostatic discharge (25)
Server warnings and cautions (25)
Preparation procedures (26)
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Power down the rver (26)
Extend the rver from the rack (27)
Remove the rver from the rack (28)
Remove the access panel (28)
Remove the processor memory drawer (29)
Remove the SPI board (30)
SAS/SATA hard drive (31)
Heatsink (32)
Processor (34)
Memory cartridge (40)
DIMMs (43)
Power supply blank (46)
Hot-plug power supply (46)
Systems Insight Display asmbly (47)
Fan (48)
Fan louver (49)
I/O expansion board (49)
DVD-ROM drive (51)
Solid state drive (52)
Expansion slot cover (53)
Non-hot-plug expansion board (53)
Battery-backed write cache procedures (54)
Removing the BBWC cache module (55)
Removing the BBWC battery pack (56)
Recovering data from the battery-backed write cache (56)血栓心脉宁片
Flash-backed write cache procedures (57)
Removing the FBWC cache module (57)
Removing the FBWC capacitor pack (59)
Battery (60)
System board (61)
SAS backplane (68)hurrying
Power supply backplane (68)
HP Trusted Platform Module (69)
Diagnostic tools (70)
Troubleshooting resources (70)
SmartStart software (70)
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SmartStart Scripting Toolkit (71)
HP Insight Remote Support software (71)
Option ROM Configuration for Arrays (71)
HP ROM-Bad Setup Utility (72)
ROMPaq utility (72)
Integrated Management Log (72)
Insight Lights-Out 3 technology (73)
Automatic Server Recovery (73)
HP Systems Insight Manager (74)
HP Insight Diagnostics (74)
HP Insight Diagnostics survey functionality (74)
Remote support and analysis tools (74)
HP Insight Remote Support software (74)
USB support (75)
Component identification (76)
Front panel components (76)
Front panel LEDs and buttons (77)
Systems Insight Display (78)
Rear panel components (79)
Rear panel LEDs and buttons (80)
Power supply LED (81)
System board components (82)
System maintenance switch (83)
SPI board components (84)
I/O expansion board components (85)
Processors and memory cartridges (86)
DIMM slot locations (87)
Device numbers (87)
Hard drive LEDs (88)
Hard drive LED combinations (88)
Battery pack LEDs (89)
FBWC module LEDs (91)
Fan locations (92)
Power supply backplane components (92)
Cabling (94)
DVD-ROM drive cabling (94)
Specifications (95)
Environmental specifications (95)
Server specifications (95)
Acronyms and abbreviations (97)
Index (99)
Customer lf repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP
rvice providers or rvice partners) identifies that the repair can be accomplished by the u of a CSR
part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:
•Mandatory—Parts for which customer lf repair is mandatory. If you request HP to replace the parts, you will be charged for the travel and labor costs of this rvice.
•Optional—Parts for which customer lf repair is optional. The parts are also designed for customer lf repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty rvice designated for your product.
NOTE: Some HP parts are not designed for customer lf repair. In order to satisfy the customer warranty, HP requires that an authorized rvice provider replace the part. The parts are identified as "No" in the Illustrated Parts Catalog.
Bad on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a
学广东话大全defective part must be returned to HP. In cas where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
The defective part must be returned with the associated documentation in the provided shipping material.
Failure to return the defective part may result in HP billing you for the replacement. With a customer lf
repair, HP will pay all shipping and part return costs and determine the courier/carrier to be ud.
For more information about HP's Customer Self Repair program, contact your local rvice provider. For布宜诺斯艾利斯大学
the North American program, refer to the HP website (/go/lfrepair). Parts only warranty rvice
Your HP Limited Warranty may include a parts only warranty rvice. Under the terms of parts only
warranty rvice, HP will provide replacement parts free of charge.
For parts only warranty rvice, CSR part replacement is mandatory. If you request HP to replace the
parts, you will be charged for the travel and labor costs of this rvice.
Réparation par le client (CSR)
Les produits HP comportent de nombreus pièces CSR (Customer Self Repair = réparation par le client)
afin de minimir les délais de réparation et faciliter le remplacement des pièces défectueus. Si pendant la période de diagnostic, HP (ou s partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:
