英文电子邮件写作技巧
一、文法上
1、切忌主客不分或模糊
例子: Deciding to rescind the earlier estimate, our report was updated to include $40,000 for new equipment.”
应改为：Deciding to rescind our earlier estimate, we have updated our report to include $40,000 for new equipment. (We决定呀, 不是report.)
2、句子不要凌碎
例子: He decided not to audit the last ten contracts. Becau of our previous objections about compliance. 应该连在一起.
3、结构对称，令人容易理解.
例子: The owner questioned the occupant’s lea intentions and the fact that the contract had been altered with ink markings.
在山的那边
应改为: The owner questioned the occupant’s lea intentions and ink alterations of the contract.
荷叶茶的副作用
4.单众数不要搞乱，不然会好刺眼，看不舒服.
例如: An authorized person must show that they have curity clearance.
5.动词主词要呼应. 想想这两个分别:狗瘟怎么治疗
1）.This is one of the public-relations functions that is underbudgeted.
2）. This is one of the public-relations functions, which are underbudgeted.
6.时态和语气不要转变太多.看商务英语已经是苦事，不要浪费人家的精力啊.
7.标点要准确.
例如: He did not make repairs, however, he continued to monitor the equipment.
炒排骨
改为: He did not make repairs; however, he continued to monitor the equipment.
8.选词正确. 好像affect和effect, operative和operational等等就要弄清楚才好用啦.
9.拼字正确. 有电脑拼字检查功能后，就更加不能偷懒.
10.大小写要注意.非必要不要整个字都是大写，除非要骂人
例如: MUST change to OS immediately. 外国人就觉得不礼貌和喝令人一样. 要强调的话，用底线，斜字，粗体就可以了.
二、写信提示
1.人家的名字千万不要错.老一辈的看到名字错就干脆撵去垃圾桶. 同样, 头衔都不要错. 头衔或学位，任择其一吧.以下是一样的: Howard E. Wyatt, D.D.SPhD. Dr. Howard E. Hyatt
2.多过一个男人，用Messrs，就是Misters的意思，不过不要跟名字，跟姓就行啦.例如: Messrs. Smith, Wyatt, and Fury 。女人呢? 用Mesdames, Mmes., or Ms. 同样不要跟名字. 例子: Ms. Farb, Lionel, and Gray 。男女一齐呢? 弄清楚称呼就行.例如: Dr. and Mrs. Harold Wright ；Mr. Harold Wright and Dr. Margaret Wright ；Mr. and Mrs. Harvey Adams-Quinn 。
3.有人有自己头衔就要跟紧，例如有人有荣誉学位就不喜欢用一般的头衔啊~有时大头不知道对方头衔，干脆用Ms.算了. Ms. Sarah Gray
4.地址要低日期至少两行.处名时，职衔短可以一行过，长就下一行吧.例如:
Ken Green, President ／Ken Green ／V ice President of International Operations
但这个就显得有点。。。:地理学家
Ken Green ／V ice President of Unicom China
正确应为:
Ken Green ／V ice President, Unicom China
5.老外的名字有时有Jr. 或Sr.，之前的逗点是随你喜欢的，以下都是正确，不要笑人:
Michael J. Smith, Jr. ／Michael J. Smith Sr.
6.外国国名尽量用大写.是为尊重，也方便邮差叔叔.
7.地址上的数字直接用阿拉伯数字吧，除了One，例子:
127 Ninth A venue, North
127 E. 15 Street
带近义词的四字词语5 Park A venue
One Wingren Plaza
556 - 91 Street
给客户报价后跟进的英文邮件如何写
在平时商务往来中，本人发现很多客户在对公司某个产品价格询盘后，我及时给予报价，但是报价后就一直没有客户的反应，没有见有订单。像这种情况下，作为一个销售人员，应该如何处理呢？应该写什么内容的邮件去给客户以求进一步跟进呢？应该在发出报价后几天内发出邮件比较合适呢? 针对这些问题，本人提出以下三个解决方法，如果哪位网友有更好地办法，不妨拿出来让大家一起参考。
回复A：直接去函敦促
Dear Hugo Chu,
Wish everything well with you and your esteemed company !
We are in receipt of your letter dated Aug 10 , and as requested was expresd you 3 catalogues for
our refrigeration goods . We hope they will reach you in due cour and will help you in making your lection .
Wish we will promote business as well as friendship!
Best wishes !
Aaron
回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE A NY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。
黄色视频Dear Sir,
Good morning! Hope you have got a wonderful weekend!
For veral days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or n
ot? ( Y ou can add some words to introduce your advantage of your product or something el to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on verice of you in near future.
Looking forward to your prompt respon,
Thanks and best regards,
Y ours Faithfully
Aaron
回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。
Dear Sir,
Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request.
By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other.
Thanks and best regards,
Aaron
英文邮件e-mail退信常见英语提示
做外贸联系国外客户常见的退信如下.这有帮助你更好的与客户联系.也有助与你与国外邮局写信告诉他事情的改善申请.所以以下的E-MAIL术语要懂.
1.This is the Postfix program at
Postfix program 指电子邮件的后缀，如@ .
Host主机，以..为主机的
I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.
收件人recipients.传送delivered
For further assistance, plea nd mail to
postmaster邮局
If you do so, plea include this problem report. You can
delete your own text from the attached returned message.
问题报告problem report
returned message被退回的邮件信息
The Postfix program
: Host or domain name not found. Name rvice error for
type=MX: Host not found, try again
host or domain name 主机或域名
麦金莱Not found没有发现，那你就要另找其他的邮件了.找不到客户的邮箱域名服务器肯定没有办法发邮件.或许是你的邮局不支持海外发送，被国外邮局拒绝了，所以你可以用其他的邮箱测试.
2.This is the Postfix program at host
I'm sorry to have to inform you that your message could not
