Talking Business
Now listen to two conversations. In the first conversation Richard Davies is calling the marketing department of a company and wants to be put through to Rosalind Wilson. In the cond conversation Mike Andrews wants to talk to Jason Roberts in the marketing department.
Michelle: Hello, you've reached the marketing department. How can I help?
Male: Yes can I speak to Rosalind Wilson, plea?
Michelle: Who’s calling plea?
Male: It’s Richard Davies here
Michelle: Certainly. Plea hold and I’ll put you through.
Male: Thank you.
Michelle: Hello, marketing. How can I help?
Male: Could I speak to Jason Roberts plea?
车位标准尺寸Michelle: Certainly. Who shall I say is calling?
Male: My name’s Mike Andrews.
Michelle: Just a cond - I’ll e if he’s in. Hello, Jason, I’ve got Mike Andrews on the phone for you ... OK - I’ll put him through. Hang on a moment, I’m just putting you through.
Take a message
系统时间Claire: Hello, finance department
Female: Hello, can I speak to Adrian Hopwood, plea?
Claire: I’m afraid he’s in a meeting at the moment. Can I help? 夏睿涵
Female: No I need to talk to Mr Hopwood, I think. What time will he be out of the meeting?
Claire: In about an hour. Can you call back later?
Female: Okay, I’ll do that.
Claire: Or can I take a message?
Female: Actually, would you mind? Could you tell him that Jennifer McAndrews called and that I’m in the office all day if he could call me back.
Claire: Can I take your number, plea?
Female: Yes, it’s 5556872.
Claire: 5556872. Okay, I’ll make sure he gets the message.
Female: Thanks very much for your help, bye!
Claire: Goodbye!
Got the wrong number
Male: Hello, this is the press office.
Michelle: Rachel Allsop plea.
Male: I’m sorry, You must have the wrong number. There’s no-one of that name here.
Michelle: Oh. Can I check the number I’ve got…. is that not 5568790?
Male: No, it’s 5558790.
Michelle: Oh sorry about that. I must have dialled the wrong number.
Male: No problem! Bye!
Male: Hello, press office, can I help you?
Ruth: Hello. Paul Richards, plea.
Male: I’m sorry, you’ve got the wrong number, but he does work here. I’ll try and put you through. In future his direct number is 5558770.
Ruth: Did I not dial that?
Male: No you rang 5558790.
Ruth: Oh, sorry to have troubled you.
Male: No problem. Hang on a moment and I’ll put you through to Paul’s extension. 黑豆怎么做
稚语Ruth: Thanks.
马力怎么换算
Appointments
Michelle: Mr Hibberd's office!
Peter: Hello, can I speak to Brian Hibberd, plea?
Michelle: I'm afraid he's in a meeting until lunchtime. Can I take a message?
Peter: Well, I'd like to arrange an appointment to e him, plea. It's Peter Jefferson here.
Michelle: Could you hold on for a minute, Mr Jefferson. I'll just look in the diary. So when's convenient for you?
Peter: Some time next week if possible. I gather he's away the following week.
Michelle: Yes, that's right, he's on holiday for a fortnight.
Peter: Well, I need to e him before he goes away. So would next Wednesday be okay?
Michelle: Wednesday . let me e . he's out of the office all morning. But he's free in the afternoon, after about three.
Peter: Three o'clock is difficult. But I could make it after four.
Michelle: So shall we say 4.15 next Wednesday, in Mr Hibberd's office?
Peter: Yes, that sounds fine. Thanks very much.
Michelle: Okay, then. Bye.
Booking a flight
Dolores: Hello! Dolores speaking…
Tim: Ah yes, hello. I’d like to enquire about flights to Hong Kong from Kennedy Airport in New York, plea. I’m off to a conference at the end of the month - Thursday 22nd until Tuesday 27th. Could you tell me about the flight availability and prices?
Dolores: Certainly. Do you want to go economy, business or first class?
Tim: Well, I’d like to go first class, but unfortunately I’ll have to go economy -company rules, you e.
Dolores: Yes, sure, I understand. How many of you will be travelling?
Tim: Ah, it’s just me.
Dolores: Okay, so that’s one at …economy … New York - Kennedy to Hong Kong Airport.
Tim: And how much will that be?
Dolores Let me e … to qualify for the discount rate, you need to stay over a Saturday, which you are doing …Yes, that’ll be $830.
Tim: Right, and does that include airport tax?
Dolores: No, tax is another $70 on top of that.
锁阳提取物Tim: Okay. Can I book that, then?
Dolores: Certainly.鉴定宝
Dolores: Can I help you with anything el?
Tim: Yes, I’d like to book a hotel room too, for the full five nights. Could you check if the Regency Hotel has any rooms free?
