中 文 | 英 文 | 缩 写 | ||
部 门 : | ||||
部 门 | DEPARTMENT | DEPT | ||
职 位 | POSITION | POS | ||
行政办 | EXECUTIVE OFFICE | EO | ||
财务部 | FINANCE DEPARTMENT | FIC | ||
会计部 | ACCOUNTING | ACCT | ||
采购部 | PURCHASING DEPARTMENT | PURCHASING | ||
酒水仓 | BEVERAGE STORE | |||
食品仓 | FOOD STORE | |||
日用品仓 | GENERAL STORE | |||
市场及销售部 | SALES & MARKETING DEPARTMENT | S & M | ||
前厅部 | FRONT OFFICE DEPARTMENT | F.O (F/O) | ||
管家部 | HOUSEKEEPING | HSKP | ||
洗衣房 | LAUNDRY ROOM | LR | ||
布草房 | LINEN ROOM | |||
游泳池 | SWIMMING POOL | |||
餐饮部 | FOOD & BEVERAGE DEPARTMENT | F & B | ||
中餐厅 | CHINESE RESTAURANT | CHN REST | ||
西餐厅 | WEST RESTAURANT | WEST REST | ||
日本餐厅 | JAPANESE RESTAURANT | |||
大堂吧 | LOBBY BAR | |||
送餐部 | ROOM SERVICE | RM SVC | ||
宴会中心 | BANQUET CENTRE | |||
会议厅 | CONFERENCE HALL | |||
管事部 | STEWARD | |||
娱乐部 | ENTERTAINMENT DEPARTMENT | ENT | ||
夜总会 | NIGHT CLUB | |||
桑 拿 | SAUNA | |||
健身中心 | HEALTH CENTRE | |||
美容美发中心 | BEAUTY & BARBER CENTRE | |||
保龄球室 | BOWLING BALL | |||
工程部 | ENGINEERING DEPARTMENT | ENG | ||
保安部 | SECURITY DEPARTMENT | SEC | ||
人力资源部 | HUMAN & RESOURCES DEPARTMENT | HR | ||
培训部 | TRAINING DEPARTMENT | |||
员工饭堂 | STAFF CANTEEN | |||
员工宿舍 | STAFF DORMITORY | |||
医务室 | CLINIC ROOM | |||
图书馆 | LIBRARY | |||
前厅各分部 : | ||||
接待处 | RECEPTION | RECP | ||
行政楼层 | EXECUTIVE FLOOR | E/F | ||
询问处 | INFORMATION | INFM | ||
订房部 | RESERVATION | RESV | ||
总机房 | OPERATOR / TELEPHONE ROOM | OPT | ||
礼宾部 | CONCIERGE | CON | ||
商务中心 | BUSINESS CENTRE | BC | ||
大堂副理 | ASSISTANT MANAGER | AM | ||
车 队 | TRANSPORTATION | TRA | ||
账务处 | CASHIER 、 ACCOUNTING DESK | |||
大堂 | LOBBY | |||
楼层 | FLOOR | / F | ||
后勤办公室 | BACK OFFICE | |||
员工通道 | STAFF ENTRANCE | |||
职 位 : | ||||
中 文 | 英 文 | 缩 写 | ||
总经理 | GENERAL MANAGER | GM | ||
行政助理 | ASSISTANT EXECUTIVE MANAGER | AEM | ||
行政秘书 | EXECUTIVE SECRETARY | ------ | ||
财务总监 | FINANCIAL CONTROLLER | FC | ||
总会计师 | CHIEF ACCOUNT | ------ | ||
成本会计师 | 介绍绿萝COST ACCOUNT | ------ | ||
采购部经理 | PURCHASING MANAGER | PURCHASING MGR | ||
市场及销售总监 | DIRECTOR OF SALES & MARKETING | DOS | ||
市场及销售副总监 | ASSISTANT DIRECTOR OF SALES & MARKETING | ADOS | ||
市场及销售部经理 | SALES MANAGER | ------ | ||
销售员 | SALES | SALES | ||
前厅经理 | FRONT OFFICE MANAGER | FOM | ||
前厅副经理 | ASSISTANT FRONT OFFICE MANAGER | AFOM | ||
大堂副经理 | ASSISTANT MANAGER | AM | ||
接待员 | RECEPTIONIST / RECEPTION CLERK | ------ | ||
订房员 | RESERVATION CLERK | RESV CLERK | ||
行李员 | BELL BOY / BELL MAN | ------ | ||
门童 | DOORMAN | ------ | ||
接线生 | OPERATOR | ------ | ||
司机 | DRIVER | ------ | ||
行政管家 | EXECUTIVE HOUSEKEEPER | EH | ||
副行政管家 | ASSISTANT EXECUTIVE HOUSEKEEPER | AEH | ||
助理管家 | ASSISTANT HOUSEKEEPER | AH | ||
楼层服务员 | ROOM ATTENDANT | ATT | ||
餐饮总监 | DIRECTOR OF FOOD & BEVERAGE | DOFB | ||
行政总厨 | EXECUTIVE SOUS CHEF | |||
点心总厨 | DIM SUM CHEF | |||
人力资源部经理 | HUMAN & RESOURCES MANAGER | HR MGR | ||
总工程师 | CHIEF ENGINEER | ------ | ||
值班工程师 | DUTY ENGINEER | ------ | ||
保安部经理 | SECURITY MANAGER | |||
保安主管 | CHIEF SECURITY | ------ | ||
经 理 | MANAGER | MGR | ||
主 任 | SUPERVISOR | SUP | ||
领 班 | CAPTAIN | CAP | ||
秘 书 | SECRETARY | ------ | ||
文 员 | CLERK | ------ | ||
服务员 | WAITER | |||
行政值班经理 | EXECUTIVE ON DUTY MANAGER | EOD | ||
值班经理 | DUTY MANAGER | DM | ||
酒店常用术语 : | ||||
中文 | 英文 | 缩写 | ||
接待处用语 : | ||||
入 住 | CHECK - IN | C / I | ||
退 房 | CHECK - OUT | C / O | ||
预 订 | BOOKING 、 RESERVATION | BKG | ||
预期抵店 | ARRIVAL 、 DUTE IN | ARL | ||
提前抵达 | EARLY ARRIVAL | |||
预期离店 | DEPARTURE 、 DUTE OUT | DEPT | ||
确 认 | CONFIRMATION | CONFIRM | ||
再次确认 | RE - CONFIRM | RE-CFRM | ||
取 消 | CANCELLATION | CANCELL | ||
订 金 | DEPOSIT | |||
价 格 | RATE | RTE | ||
价 钱 | PRICE | |||
封 房 | BLOCK | |||
续 住 | EXTENSION | EXTEN | ||
客 类 : | ||||
顾客 、 宾客 | CLIENT 、 GUEST | |||
散 客 | WALK IN | W / I 、 FIT | ||
团 队 | GROUP | GRP | ||
商务客 | COMMERCIAL GUEST | COMM GST | ||
商务合同 | CORPORATE CONTRACT | |||
长住客 | LONG STAY GUEST | L / S GST | ||
贵宾 | VERY IMPORTANT PERSON | VIP | ||
旅行社 | TRAVEL AGENT | TVL AGT | ||
自用房 | HOUSE USE | H/U | ||
公 司 | COMPANY | COM | ||
付帐(动) | PAY | |||
付帐(名) | PAYMENT | ------ | ||
信用卡 | CREDIT CARD | |||
现 金 | CASH | ------ | ||
尽 快 | AS SOON AS POSSIBLE | ASAP | ||
资 料 | INFORMATION | INFM | ||
电 话 | TELEPHONE | 长春好玩的地方 TEL | ||
传 真 | FACSIMILE | FAX | ||
电 传 | TELEX | TLX | ||
电 报 | CABLE | CBL | ||
地 址 | ADDRESS | ADD | ||
复印(机) | COPY (MACHINE) | |||
网 络 | INTERNET | |||
电 脑形容时间很短的词语 | COMPUTER | |||
打印机 | PRINTER | |||
机 票 | FLIGHT TICKET | |||
打 字 | TYPING | |||
充 电 | CHARGE A BATTERY | |||
充电器 | CHARGER | |||
留 言 | MESSAGE | |||
内播电影 | IN-HOUSE MOVIE | |||
对方付费电话 | COLLECT CALL | |||
酒店帐 | HOUSE ACCOUNT | H/A | ||
国内长途 | ------ 思亲的诗句 | IDD | ||
国际长途 | ------ | 关于友情的现代诗DDD | ||
市内电话 | CITY CALL | |||
分 机 | EXTENSION | EXTN | ||
服务台 | COUNTER | |||
唤醒服务 | WAKE UP CALL | |||
叫早服务 | MORNING CALL | |||
请勿打扰 | DO NOT DISTURB | DND | ||
天 气 | WEATHER | |||
出租车 | TAXI | |||
面包车 | VEHICLE | |||
中 巴 | COACH | |||
报 纸 | NEWSPAPER | |||
信 件 | MAIL | |||
电 视 | TELEVISION | TV | ||
背景音乐 | BACK GROUND MUSIC | |||
小酒吧 | MINI BAR | |||
冰 箱 | REFRIGERATOR | |||
客房保险箱 | MINI SAFE / PERSONAL SAFE | |||
吹风筒 | HAIR DRYER | |||
电热水壶 | ELECTRIC HEATING KETTLE | |||
中央空调 | INDIVIDUAL CONTROLLED AIR-CONDITION | |||
洗 衣 | LAUNDRY | |||
干 洗 | DRY-CLEANING | |||
熨 烫 | VALET SERVICE | |||
失物招领 | LOST AND FOUND | |||
早 餐 | BREAKFAST | B’FAST | ||
美式早餐 | AMERICAN BREAKFAST | ABF | ||
欧陆式早餐 | CONTINENTAL BREAKFAST | CBF | ||
东方式早餐 | ORIENTAL BREAKFAST | OBF | ||
午 餐 | LUNCH | LNH | ||
晚 餐 | DINNER | DNR | ||
人民币 | ------ | RMB | ||
港 币 | ------ | HKD | ||
美 元 | ------ | USD | ||
按 摩 | MASSAGE | |||
蒸汽浴 | STEAM BATH | |||
邻近房 | ADJOINING ROOM | |||
付款方式 | ADVANCE PAYMENT | |||
礼仪 | AMENITY | |||
住房平均价格 | AVERAGE ROOM RATE | A.R.R | ||
收款的指令 | BILLING INSTRUCTION | |||
取消 | CANCELLATION | |||
不收费房 | COMPLIMENTARY | COMP | ||
连通房 | CONNECTING | |||
续住 | EXTENSION | |||
加床 | EXTRA BED | |||
预报 | FORECAST | |||
客人帐单 | GUEST FOLIO | |||
管家部报表 | HOUSEKEEPING REPORT | |||
加入 | JOIN-IN | |||
超过退房时间 | LATE CHECK-OUT | |||
记事本 | LOG BOOK | |||
净价 | NET RATE | |||
坏房 | OUT OF ORDER | O.O.O | ||
包价 | PACKAGE | |||
长包房 | PERMANENT ROOM | |||
门市价 | RACK RATE | |||
登记 | REGISTER | |||
登记卡 | REGISTRATION CARD | |||
转房 | ROOM CHANGE | |||
房价 | ROOM RATE | |||
房间种类 | ROOM TYPE | 河源美食|||
团体住房名单 | ROOM LIST | |||
同住 | SHARE WITH | |||
旅行社 | TRAVEL AGENT | |||
升级 | UPGRADE | |||
空房 | VACANT ROOM | |||
贵宾 | VERY IMPORTANT PERSON | V.I.P | ||
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