Ensuring completeness when publishing to a content

更新时间:2023-06-29 03:29:46 阅读: 评论:0

深圳公务员考试官网专利名称:Ensuring completeness when publishing to a content management system
钢铁侠经典台词图片透明背景发明人:Gregory S Reid,Timothy Ringo,David P
Lane,Elizabeth H Lian,Daniel C Farrell,Craig
Fenton,Eli Shearing,Randy Bell,Sevasti
Wong,Anthony Lingham,Audrey Forrester静静的歌词
申请号:US10306563
申请日:20021127
公开号:US07502997B2
病句50道及答案公开日:
20090310
专利内容由知识产权出版社提供
专利附图:
摘要:New functions for a contact center system include: testing ur's comprehension of informational messages with a quiz; capturing insight of superior urs having a KPI score above a threshold by having tho urs submit information on why they perform so well; dynamically ordering solutions to issues by re-ranking the solutions periodically bad on recency and frequency; integrating information for u by a contact center reprentative while online with a customer and information for u when not online; storing content items in a telecommunications industry taxonomy; directing ur feedback on a content item to the proper owner/manager of that content; communicating solution information using a solutions taxonomy; displaying a dual information system having a CRM application as well as reference material that is context-appropriate; enforcing completion of a group of templates when creating a content item to be published; ensuring a group of templates for a content item are complete before publishing them; and arching within a contact center system portal using a continuum of arch functions.
申请人:Gregory S Reid,Timothy Ringo,David P Lane,Elizabeth H Lian,Daniel C Farrell,Craig Fenton,Eli Shearing,Randy Bell,Sevasti Wong,Anthony Lingham,Audrey Forrester
积极的的英文
地址:Boxford MA US,London GB,London GB,Brookline MA US,London GB,London GB,London GB,Ottawa IL US,London GB,London GB,Mearnskirk GB
国籍:US,GB,GB,US,GB,GB,GB,US,GB,GB,GB
Sensons
代理机构:Oppenheimer Wolff & Donnelly LLP
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