问物流邮件模板
1）滞留未更新
①I'm sorry that you did not receive the item. According to the tracking message the item was leaving to XXX,and then has never updated after that. It ems that there is something wrong with the fulfillment. We will contact with the carrier later. Could you plea wait for some days? Sincerely apologize for that.
②I'm sorry for making you wait for a long time. But the item has been shipped. Could you plea wait for some days? If it couldn't be delivered by next week, we will give you the full refund. And when it arrives,plea keep the item as a gift. Sincerely apologize for that.
③命运的束缚The item has been shipped. The estimated arrival time might not be accurate. The item usually arrives in 8-15 days .Would you plea wait for some days?
2）已抵达某处：
①I'm sorry that the item could not be delivered in time. According to the tracking message "XXXX",it might be delivered in 2-3 days. Could you plea wait for 2-3 days? Sincerely apologize for that again.
②I'm sorry for making you wait for a long time. It ems that there is something wrong with the fulfillment, it was stranded at somewhere for veral days, but now it has nt to XX and will final delivered in 2-3 days. Would you plea wait for 2-3 days? Sincerely apologize for that.
三八妇女节海报
③I'm sorry for making you wait for a long time. According to the tracking message "XXX梯形是四边形吗（物流信息）."The item has been delivered. Could you plea check your parcel locker? Sincerely apologize for that. If the item did not be delivered, plea contact with us.
3）超出预计送达时间
①I'm sorry for making you wait for a long time. According to estimated arrival time , the it
em would be delivered by XXX（大约妥投时间）.We sincerely apologize for that.Is it possible that we give you 20% refund and you keep the item? We hope you can consider this solution. Thank you for your support on us .If you still want to return, plea tell us.
②I'm so sorry for making you wait for a long time .According to the tracking message"XXXX（物流信息）”.Your 信用卡怎么申请办理item has been delivered, could you plea check your mailbox? If you still couldn't find it, we will give you the full refund. Sincerely apologize for that.Waiting for your reply.
4）询问物流信息
I'm sorry for making you wait for a long time. The item has been shipped on XX（发货时间）. The tracking ID is XXX（物流订单号）.
Here is the tracking message:
反问的作用是什么
"XXXXXX"
The item now is one the way to you and it will be delivered in XX days .Could you plea wait for some days?
5）FBA 配送
We sincerely apologize for that. The item you ordered is FBA, so our ller could not replace the item for you. Could you plea contact with the Amazon customer rvice? Customers can Customer Service through the Contact Us link found on Help page: /contact-us/
Here are the customer rvice phone numbers:
— U.S. and Canada: 1-866-216-1072
— International: 1-206-266-2992 Thank you for your support!
6）急件自发货到货时间不确定，询问是否可以用 FBA 发货
The estimated time of arrival might not be accurate. The item always arrive after 8-15 day
s .We are not sure the item could be delivered before XXX（妥投时间）.Is it possible that we give you the full refund of this order and also give you the 10%-off
慰问信格式范文
promo code of the FBA item? So that you could receive the item by cond day .If you have other better idea plea contact with us. Waiting for your reply.
7）谷雨诗会自发货物流出问题，协商是否可以用 FBA 形容很累的成语发货
We sincerely apologize for that. It ems that there is something wrong with fulfillment, it might not be delivered before XXX（妥投时间）.But the item could be fulfilled by Amazon.Is it possible that we give you the full refund of this order and also give you the 10%-off promo code of the FBA item ? So that you could receive the item by cond day .If you have other better idea plea contact with us. Waiting for your reply.
