5-Why分析方法、步骤
实际问题解决方式
英语代词有哪些↓
纠正措施
↓
抓住形势
教训
Part I –Grasp the Situation抓住形势
Step 1: Identify the Problem识别问题
--In the first step of the process, you become aware of a problem that may be large, vague, or complicated. You have some information, but do not have detailed facts. Ask:“What do I know?”
亚米契斯的简介（在第一步里，你会意识到问题可能会很大，很茫然，很复杂。你需要一些信息，但没有详细的真相。这时，你要问：“我需要知道什么？”)
Step 2: Clarify the Problem阐明问题
--The next step in the process is to clarify the problem. To gain a more clear understanding, ask:
*What is actually happening?”
*What should be happening?”
第二步，要澄清、阐明问题。获取更多清晰的认识，你要问：
•真正发生了什么？
水浒转•正在发生了什么？”
Step 3: Break Down the Problem分解问题
--At this point, break the problem down into smaller, individual elements, if necessary. Ask:
•What el do I know about the problem?
夏天的风作文•Are there other sub-problems?
在这一点，要将问题分解为小的，单一的要素。必要时，要弄清：
•我还需要知道其它一些什么问题？
•还有没有其它的一些分问题？
Part I –Grasp the Situation抓住形势
Step 4: Locate the Point of Cau (PoC) 定义原因
--Now, the focus is on locating the actual point of cau of the problem. You need to track back to e the point of cau first-hand. Ask:
•Where do I need to go?
•What do I need to e?
另辟蹊径的意思
幼儿园介绍•Who might have information about the problem?
现在，你要定义问题的原因，你要住回看问题的第一手，问：
•应去哪里？
•去了解什么？
•谁拥有问题的信息？
Step 5: Grasp the Tendency of the Problem捉住问题的趋势
--To grasp the tendency of the problem, ask:
Who?Which?When?How often?How much?
It is important to ask the questions before asking “Why?”
瘦肉皮蛋粥的做法
为捉住问题点，你要问在问“为什么”之间问以下方面：
“谁？哪个？什么时候？多久？多少？”
Part II: Cau Investigation原因调查
Step 6: Identify and confirm the direct cau of the abnormal occurrence.鉴定和确认异常的真接原因
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-If the cau is visible, verify it. If the cau is not visible, consider potential caus and check the most likely caus. Confirm the direct cau bad on fact. Ask:
•Why is the problem occurring?
•Can I e the direct cau of the problem?
•If not, what do I suspect as potential caus?
•How can I check the most likely potential caus?How can I confirm the direct cau?
王昌龄芙蓉楼送辛渐
--如果原因是显著的，明了的，确认它。如果原因是比较含糊的，考虑潜在的原因和检查相近的原因。基于事实的因素来确定直接原因。问：
•“为什么问题会出现？
•从问题中能否了解直接原因？
•如果不能，什么是怀疑的潜在原因？
•怎样检查潜在的原因？怎样确认直接原因？”
