1，Business communication is a dynamic, multi-channeled process, which covers internal as well as external communication in a given organization.
商务沟通是一种动态的、多渠道过程，它包括特定组织内部和外部的沟通。
写日记格式2，Internal communication refers to the part of communication that takes place within a given organization.
内部沟通指的是特定组织内部所进行的沟通。
3，Downward communication refers to the communication which goes from the top to the bottom, from the management to the subordinates.
下行沟通值得是由上往下的沟通，即从管理层到基层的沟通。
4，Upward communication refers to the communication in an adver way, i.e. from a lower level (subordinate one) to a higher level (managerial one), or even to the top (the CEO or the GM).
上行沟通指的是逆向的沟通，即从下一级（基层）往上一级（管理层）甚至是往最高层（首席执行官或总经理）的沟通。
5，Horizontal communication refers to the communication at the same level in an organization. 脚趾麻木是怎么回事
平行沟通是指在一个企业内同一层面的沟通。
6，External communication refers to the kinds of communication between the organization and the outside institutions and persons concerned, which involves a lot of activities.
外部沟通指的是企业与外面有关机构和个体间的沟通，该沟通涉及到很多内容。
7，Corporate culture refers to the established values, beliefs and principles in a given organization,.
企业文化指的是一个企业已经建立起来的价值观、信仰和原则。
真诚造句8，Formal communication refers to such communicative activities as a business talk, a speech, a product prentation, a business letter, a memo, etc.
正式沟通指的是商务谈话、发言、产品演讲、商务信函、备忘录等沟通活动。
9，Nonverbal communication refers to the communication which is not carried out in words, but through one’s voice qualities, facial expressions, gestures, body movements, or attitudes towards space and time, etc.
元气组合非正式沟通时指不用言语，而是通过声音的品质、面部表情、手势、身体的运动以及对时空的态度等来进行的沟通。
10，Informal communication is often called “grapevine”, exists in almost all organizations and at all levels.
非正常沟通通常被称为“内部传递”，它存在于几乎所有企业的各个层面上。
11，Verbal communication refers to the communication that is carried out either in oral or in written form with the u of words.
言语沟通指的是通过口头或书面渠道而进行的沟通。
12，Nonverbal communication refers to the communications which in not carried out in words, but through one’s voice qualities, facial expressions, gestures, body movements, or attitudes towards space and time, etc.
非言语沟通指的是不用言语，而是通过声音的品质、面部表情、手势、身体的运动以及对时空的态度等来进行的沟通。
13，Feedback refers to the reaction from the message receiver to the message nder.
反馈是指信息接收者对信息发出者所作的反应。
14，Positive feedback refers to the respon which has an encouraging influence upon the nder. PF is capable of maximizing the quantity of communication on both sides.
积极反馈是指对信息发出者有着鼓励性影响效用的反馈。积极反馈往往能使双方在沟通的质和量上做到最大化。
15，Negative feedback refers to the corrective reaction from the receiver to the nder.
消极反馈是指信息接收者对信息发出者作出的矫正性反应。
16，Inner feedback refers to the feedback initiated by the nder himlf.
内部反馈是指发送者自己作出的反馈，其目的是对某信息的合适性和正确性重新加以审定。
17，What is culture? 文化的定义？
Customary belief, social forms, and material traits of a racial, religious, or social group. 种族、宗教或社会群体的习惯性信仰、社会惯例以及有形的特征。
18, Total customer satisfaction (TCS): If the customer do not like it, it is a defect.
顾客全面满意（TCS）：如果顾客不喜欢它，那就是次品。
19，Organization refers to an administrative and functional structure (like a company or corporation).
组织指的是一种行政性和功能性的机构（比如公司等）。
20，Channel refers to the ways of nding and receiving messages.
渠道指的是发送信息的方式方法。
1, Formal communication is characterized by riousness and exactness.
正式沟通的特征：严肃性和精准性。
2，IFC, which is often called “grapevine”.
非正式沟通通常被称为“内部传递”。
风雨过后
3，what is not PF：哪个不是积极反馈?
like a smile; a raid eye-brow; or some interested eye contact.
4, Etiquette礼仪
Your must be polite.
prent and receive business cards with both hands.2020年春节
Dress more formally than you might in your own country.
U titles much more than you would in your own country.
5, Listener-oriented.听讲人原因。
Perception against the speaker;
Lacking patience; Internal noi.
6, What a listener should do?
Be objective; Be patient;
Be aware of the internal noi.
7, Functions of the meeting? 会议四个功能&特征。
Solving problems; ---- to make a change.
芹菜的热量
Making decisions; ----taking action.
Sharing information; --organizer talks about something while others listen.
Multi-functioning. ----“mingled” meeting.
Participant（与会者）
8，Voice qualities:声音品质
Volume refers to the loudness of one’s voice.
我真的很棒音量是指我们说话时声音的响度。
Rate refers to the speed we speak.
速率指我们说话时的速度。
Pitch refers to the rai and fall of one’s tone.音高指我们说话音调的高低。
