Chapter 1 Management and Organizations
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1)Managers play an important role in dealing with various challenges being faced by organizations today
Answer: TRUE
2)A manager must coordinate and overe the work of other people so that organizational goals can be accomplished.
Answer: TRUE
3)Effectiveness refers to getting the most output from the least amount of input.
Answer: FALSE
4)The four contemporary functions of management are planning, organizing, leading, and controlling.
Answer: TRUE
5)A portion of a manager's job, especially at lower organizational levels may entail duties that are often more clerical than managerial.
Answer: TRUE
6) Which of the following statements regarding managers in today's world is accurate?
A) Their age range is limited to between 30 and 65 years.
B) They are found only in large corporations.一代宗师影评
C) They can be found exclusively in for-profit organizations.
D) The single most important variable in employee productivity and loyalty is the quality of the relationship between employees and their direct supervisors.
Answer: D
7)An automobile manufacturer incread the total number of cars produced keeping the production cost the same. The manufacturer ________.
A) incread its equity
B) incread its efficiency
C) incread its effectiveness
D) incread its effability
Answer: B
8) Today, the basic management functions have been condend to ________.
A) planning, organizing, commanding, and coordinating
B) planning, organizing, coordinating, and controlling
不什么而同C) planning, organizing, commanding, and controlling
D) planning, organizing, leading, and controlling
Answer: D
9诗集大全) The ________ roles involve collecting, receiving, and disminating information, according to Mintzberg's managerial roles.
A) interpersonal
B) informational
C) technical
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Answer: B
10) Which of the following changes has resulted in the shifting of organizational boundaries?
A) digitization
B) incread emphasis on organizational ethics
C) incread competitiveness
D) changing curity threats
Answer: A
11) From a business perspective, a company's ability to achieve its business goals and increa long-term shareholder value by integrating economic, environmental, and social opportunities into its business strategies is known as ________.
A) accountability
B) universality
鼻子干燥小妙招C) equitability
D) sustainability
Answer: D
12) Management is needed in all types and sizes of organizations, at all organizational levels and in all organizational work areas, and in all organizations, no matter where they are located. This principle is known as the ________.
A) impartiality of management
B) neutrality of management
C) universality of management
D) reality of management
Answer: C
The General Manager (Scenario)
Michael is the manager of a production facility. On a routine day, Michael meets with the employees who produce the organization's product. At another time, Michael meets with the production manager, Betty, and the human resource manager, Joyce, to discuss complaints filed by one of the employees in the production department. Michael also spends time on the Internet looking for new technologies that can be ud in the production process of his plant.
13) When Michael meets with Betty and Joyce to discuss a complaint filed by one of the employees in the production department, he requires which of the following managerial skills?
A) technical skills
B) human skills
C) conceptual skills
D) empirical skills
Answer: B
14) When Michael manages the employees who produce the product, he is utilizing his ________.
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A) conceptual skills
B) empirical skills
C) technical skills
D) human skills
Answer: C
15) Michael's arch for new technologies that can be ud in the production process of his plant is an example of which type of management skill?
A) conceptual
农村政策B) communication
C) effectiveness
D) interpersonal
Answer: A
16)Describe the three main types of managerial skills identified by Robert Katz. Which skills are most important to each level of management, and why?
Answer: Robert L. Katz propod that managers need three critical skills in managing: technical, human, and conceptual.
a. Technical skills are the job specific knowledge and techniques needed to proficiently perform work tasks. The skills tend to be more important for first-line managers becau they typically manage employees who u tools and techniques to produce the organization's products or
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