Gain a new perspective on your digital customer experience and get clor to what matters Redesigning the way companies work and engage customers and employees in the digital world.扇形弧长
What’s now needed is a new, integrated approach designed from the ground up to live where customers do – and deliver powerfully differentiated customer experiences that fit our fast-changing, multi-channel, mobile-and social-enabled world.
What if you could actually engineer a positive digital customer experience?
蒲公英汤
The question of how to create beautifully personalized, timely and relevant customer experiences is an age-old one. Like most business, your organization has probably answered it by putting in place a plethora of disparate back-end systems from CRM and collaboration tools to sales engines and analytics dashboards.
零食有哪些
However the rapid evolution of mobile access, social media and cloud-bad applications is radically changing the nature of customer interactions – rendering the traditional, siloed approaches to customer relationship, sales and rvice management obsolete.分组求和法
In this eBook we’ll explore how you can redefine your digital customer experience to transform sales marketing and rvice success.
Recent rearch revealed that 66% of consumers will stop doing business with a company due to poor customer experiences. A staggering 56% of customers have paid more for a product becau of a better CX. Sources: / gcpr2013 and Avanade’s Global Survey: B2B is the New B2C
Brands need to have an absolute obssion
爱的夏天with understanding, delighting, connecting with, and rving customers – and it’s this obssion that will make tomorrow’s market leaders stand apart from the followers.
烤鸡翅的做法烤箱
60% of companies that have built new business process and technologies to accommodate shifts in customer interactions report incread revenue. 60% also report a larger customer ba and 61% a growth in customer loyalty.*
* A vanade, Global Survey: B2B is the New B2C, The Consumerization
委托经营管理协议of Enterpri Sales November 2013
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